VisualSupport vs WARDFLEX Jobsite Assistant
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
VisualSupport
This app allows customers to stream live HD video of their issues to support representatives. It helps eliminate the need for lengthy explanations and improves problem resolution. Support can be accessed from any location with an internet connection.
- Real-time HD video streaming
- Screen capture for analysis
- On-screen drawing for clear communication
- Easy 6-digit connection code
- Remote support from any location
Read full descriptionHide full description
Rsupport’s ‘VisualSupport – RemoteCall’ solution utilizes the customer’s mobile device camera to stream HD video of the issue(s) they’re experiencing in real-time. By using Rsupport’s ‘VisualSupport – RemoteCall’ solution, support representatives are able to see exactly what the customer is experiencing and eliminate the need for customers to narrate their issues. Additionally, customers are able to stream and receive support from virtually any location through a Wi-Fi, 3G, or LTE connection. •Improve First Call Resolution •Reduce Time to Resolution •Increase Overall Satisfaction [Key Features] 1.Real-time Video Streaming - Support representatives are able to see exactly the issues the customer is experiencing through a real-time video stream. 2.Screen Capture - Analyze issues more effectively by taking a screenshot of what the customer is streaming. 3.On-screen Drawing - Mark important areas for the customer to see to communicate certain points more clearly. 4.Easy to Connect - All the customer needs to do to get connected is input the 6-digit connection code provided by the support representative. [Receiving Video Support - Customers] 1.Download, install, and then launch the VisualSupport application. 2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’. 3.Engage in real-time video support. 4.Close the application once video support session has ended.
WARDFLEX Jobsite Assistant
This app helps installers quickly determine the correct size of WARDFLEX® tubing needed for gas installations. By inputting gas type, supply pressure, pressure drop, and run length, it calculates the required flow capacity for different tubing sizes.
- Sizing charts for WARDFLEX® tubing
- Calculate flow capacity
- Input gas type, pressure, and length
- Custom calculator for specific pressures
- Access FAQs and technical resources
Read full descriptionHide full description
Have access to sizing charts wherever you go with this convenient WARDFLEX® Jobsite Assistant. This app allows installers to easily determine the correct size of WARDFLEX® tubing needed without having to flip through the design and installation guide. By supplying the type of gas, supply pressure, pressure drop and the length of the run, the app will calculate the flow capacity for each size of WARDFLEX® CSST. Features “Slide rule” calculator to quickly select values needed for calculating tubing size Custom calculator for uncommon supply pressure and pressure drops View answers to frequently asked questions Have access to design and installation guide and other technical resources
Screenshots
Verdict
The clearest difference is rating: WARDFLEX Jobsite Assistant at 5.0 against VisualSupport's 4.0. WARDFLEX Jobsite Assistant also leads on iOS requirement (11.0 vs 16.0). VisualSupport's advantage is ratings volume (12 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
WARDFLEX Jobsite Assistant holds the better App Store score, 5.0 against 4.0. That said, the two scores are not equally well evidenced: VisualSupport has 12 ratings behind it against 1, so its average is the more settled of the two.
VisualSupport ships an update every 3 months, WARDFLEX Jobsite Assistant every 6 months. The most recent releases landed on August 31, 2026 and June 25, 2026 respectively.
| Parameter | VisualSupport | WARDFLEX Jobsite Assistant |
|---|---|---|
| Price | Free | Free |
| Rating | 4.0 (12 ratings) | 5.0 (1 ratings) — better |
| Positive reviews | 100.0% of reviews | — |
| Number of ratings | 12 — better | 1 |
| Update frequency | Every 3 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 16.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 24 MB | 9 MB |
| Age rating | 4+ | 4+ |
| Developer | Rsupport | Ward Manufacturing LLC |
Customer experience
VisualSupport
WARDFLEX Jobsite Assistant
In-app purchases
VisualSupport
No in-app purchases
WARDFLEX Jobsite Assistant
No in-app purchases
Questions
Is VisualSupport free?
Is WARDFLEX Jobsite Assistant free?
Which has better reviews, VisualSupport or WARDFLEX Jobsite Assistant?
Do VisualSupport or WARDFLEX Jobsite Assistant have ads?
Which is updated more often, VisualSupport or WARDFLEX Jobsite Assistant?
Other comparisons
