Comparison

ReSound Smart vs myPhonak

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ReSound Smart

Control compatible hearing aids directly from your smartphone. Adjust volume, change programs, personalize sound settings, and even locate misplaced devices. Learn how to use all features and save your preferences for easy access.

Highlights
  • Adjust volume settings
  • Mute hearing aids
  • Customize sound profiles
  • Save personalized settings
  • Locate lost hearing aids
  • Tinnitus sound management
Features
Read full description

The ReSound Smart™ app is compatible with the following hearing aids: • ReSound LiNX2™ • ReSound LiNX™ • ReSound LiNX TS™ • ReSound ENZO2™ • ReSound ENZO™ • ReSound UpSmart™ The ReSound Smart app lets you control your hearing aids directly from your mobile device. You can change programs, and make simple or more advanced sound adjustments and save them as favorites. The app helps you learn what you can do and how to do it. It can even help you find your hearing aids if you lose them. Notes: Please contact your local ReSound representative for product and feature availability in your market. We recommend that the hearing aids run the latest software version. If in doubt, please contact your hearing care professional. Use the ReSound Smart app to: • Adjust volume settings on your hearing aids • Mute your hearing aids • Adjust volume of your optionally acquired ReSound streaming accessories • Adjust speech focus as well as noise and wind-noise levels with Sound Enhancer (feature availability depends on your hearing aid model and the fitting by your hearing care professional) • Change manual and streamer programs • Edit and personalize program names • Adjust treble, middle and bass tones to your preferences • Save your preferred settings as a Favorite – you can even tag to a location • Help locate lost or misplaced hearing aids • Tinnitus manager: Adjust sound variation and frequency of the Tinnitus Sound Generator. Select Nature Sounds (feature availability depends on your hearing aid model and the fitting by your hearing care professional) For more information please visit https://www.resound.com/hearing-aids/apps/smart or the support website via the link in the app store.

About

myPhonak

This app offers enhanced hearing controls and personalization for your hearing aids. Adjust volume, sound settings, and select programs for different situations. It also provides remote support from your hearing care professional and tracks health data like steps and wearing time.

Highlights
  • Remote hearing aid control
  • Personalized sound adjustments
  • Pre-defined listening programs
  • Live remote support
  • Health data tracking (steps, wearing time)
  • Battery level monitoring
  • Cleaning reminders
Currently charting
Read full description

The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.* The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble). The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment) Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***. * Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices ** Available on Audéo Fit only ***Available on Audéo Fit , Lumity and Infinio devices Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories. Hearing aid compatibility: myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity. myPhonak can be used with: • Phonak Audéo™ E (EON) Sphere • Phonak Audéo™ E (EON) • Phonak CROS E (EON) • Phonak Naída™ L-M • Phonak Virto™ I (Infinio) • Phonak Audéo™ I (Infinio) • Phonak CROS™ I (Infinio) • Phonak Sky™ L (Lumity) • Phonak Naída™ L (Lumity) • Phonak Terra™+ • Phonak CROS™ L (Lumity) • Phonak Audéo Fit™ (Lumity) • Phonak Slim™ L (Lumity) • Phonak Audéo™ L (Lumity) • Phonak Audéo Life™ (Lumity) • Phonak CROS™ P (Paradise) • Phonak Audéo Fit™ (Paradise) • Phonak Audéo Life™ (Paradise) • Phonak Virto™ P-312 (Paradise) • Phonak Naída™ P (Paradise) • Phonak Audéo™ P (Paradise) • Phonak Audéo™ M (Marvel) • Phonak Bolero™ M (Marvel) • Phonak Virto™ M-312 (Marvel) • Phonak Naída™ M-SP (Marvel) • Phonak Naída™ Link M (Marvel) Device compatibility: iPhone 6s and newer running iOS Version 16.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required. If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak. IOS is a trademark of Cisco, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. Always seek the advice of a doctor in addition to using this app and before making any medical decisions. The app is only available in countries where the compatible hearing instruments have received official approval for distribution. myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.

Screenshots

ReSound Smart4 screens
myPhonak4 screens

Verdict

The call

The clearest difference is rating: myPhonak at 4.4 against ReSound Smart's 2.9. myPhonak also leads on ratings volume (124K vs 229) and review sentiment (31% vs 18%). ReSound Smart's advantage is device support (3 vs 1) and iOS requirement (12.2 vs 16.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

myPhonak holds the better App Store score, 4.4 against 2.9. That said, the two scores are not equally well evidenced: myPhonak has 124K ratings behind it against 229, so its average is the more settled of the two. Written reviews point the same way: 18% of ReSound Smart's written reviews are positive against 31% of myPhonak's.

UpkeepUpdate frequency

ReSound Smart ships an update every 3 months, myPhonak every 2 months. The most recent releases landed on October 29, 2026 and October 31, 2026 respectively.

Scorecard6 real differences · 5 level
ReSound Smart versus myPhonak: the parameters behind the verdict, then further details
ParameterReSound SmartmyPhonak
PriceFreeFree
Rating2.9 (229 ratings)4.4 (124K ratings) — better
Positive reviews18.0% of reviews31.0% of reviews — better
Number of ratings229124K — better
Update frequencyEvery 3 monthsEvery 2 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank—#75 — better
DevicesiPhone, iPod, Apple Watch — betteriPhone
Requires iOS12.2 — better16.0
Further details — not scored
Size257 MB201 MB
Age rating4+17+
DeveloperReSoundSonova AG

Customer experience

ReSound Smart

All ratings227 ratings
Positive37.4%
Neutral19.4%
Negative43.2%
Written reviews355 reviews
Positive18.0%
Neutral16.1%
Negative65.9%

myPhonak

All ratings122,939 ratings
Positive84.9%
Neutral7.2%
Negative7.9%
Written reviews1,842 reviews
Positive31.0%
Neutral15.9%
Negative53.1%

User reviews

ReSound Smart

From 229 App Store ratings

What we love

  • 🚀 Lightning-fast connection
  • 👍 Useful features
  • 🔒 Secure connection

Room to improve

  • 🐛 Frequent disconnections
  • 🔋 Battery drain issues
  • 🤯 Compatibility problems with iOS updates
  • 😡 Unresponsive app
  • 🤔 Confusing user interface

myPhonak

From 124K App Store ratings

What we love

  • 🚀 Excellent sound quality
  • 👍 Customizable settings
  • 🚀 Quick Bluetooth connectivity
  • 👍 Helpful customer support

Room to improve

  • 🐛 Unreliable Bluetooth connection
  • 🐛 Settings not saved consistently
  • 🐛 Frequent app crashes
  • 🔋 Drains phone battery
  • 🐛 Pairing issues with multiple devices

Bugs and requests

ReSound Smart

Reported bugs

4 issues
  • App freezes and crashes
  • Inability to exit demo mode
  • Hearing aids not recognized by app
  • Inconsistent Bluetooth connectivity

Requested features

4 requests
  • Separate volume/program control for each ear
  • Ability to monitor battery life
  • Seamless integration with Apple Watch
  • Enhanced customization options

myPhonak

Reported bugs

4 issues
  • App fails to connect to hearing aids
  • Hearing aid settings randomly reset
  • Bluetooth streaming quality issues
  • Inaccurate battery level indicators

Requested features

4 requests
  • Apple Watch app integration
  • More granular EQ controls
  • Ability to set custom default programs
  • Improved battery life reporting

In-app purchases

None

ReSound Smart

No in-app purchases

None

myPhonak

No in-app purchases

Questions

Is ReSound Smart free?
ReSound Smart is free to download, with no in-app purchases.
Is myPhonak free?
myPhonak is free to download, with no in-app purchases.
Which has better reviews, ReSound Smart or myPhonak?
myPhonak is rated higher. ReSound Smart averages 2.9 out of 5 from 229 ratings, while myPhonak averages 4.4 from 124K ratings.
Do ReSound Smart or myPhonak have ads?
Neither ReSound Smart nor myPhonak shows ads.
Which is updated more often, ReSound Smart or myPhonak?
ReSound Smart ships an update every 3 months, and myPhonak every 2 months. Most recently, ReSound Smart was updated on October 29, 2026 and myPhonak on October 31, 2026.

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