Comparison

mylivechat vs Spark Mail

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

mylivechat

This tool allows website visitors to instantly communicate with your personnel through a live chat feature. Representatives can assist visitors by providing information, links, graphics, and guiding them through the website.

Highlights
  • Instant visitor communication
  • Live help button
  • Information and link sharing
  • Website navigation guidance
  • High performance tool
Features
Read full description

My Live Chat is a free, fast and high performance customer service and sales tool for your website that enables visitors to instantaneously communicate with your personnel. Visitors to your web site simply click a Live Help button and are connected with one of your representatives. Your representative then assists the visitor by providing information, links, graphics, or even guiding them through your web site.

About

Spark Mail

Unify all your email accounts into a single inbox, automatically prioritizing important messages. Streamline your workflow with AI-powered writing assistance, smart organization tools, and seamless integration with your favorite productivity apps.

Highlights
  • Unified inbox for all accounts
  • Smart Inbox prioritization
  • AI-powered drafting and summarization
  • Email scheduling and snoozing
  • Gatekeeper for sender pre-screening
  • Calendar and meeting management
  • Integrations with Notion, Asana, etc.
Features
Read full description

Manage priorities, not emails. Spark brings every account into one inbox and automatically surfaces what matters most — so nothing slips through the cracks. Loved by millions and named "Best of the App Store" by Apple. "It's a combination of polish, simplicity, and depth." — FastCompany "You can create an email experience that works for you." — TechCrunch EVERY ACCOUNT, EVERY EMAIL, IN ONE PLACE Connect Gmail, Outlook, iCloud, Yahoo, AOL, Hotmail, GMX, and any IMAP account in a single unified inbox. STAY ORGANIZED WITH SMART INBOX Important emails from real people rise to the top. Newsletters and notifications stay neatly grouped below, out of your way. GET MORE DONE WITH EMAIL ESSENTIALS Mark emails as done or set them aside for later Mute threads you're no longer following Schedule emails to send later — even if your device is off Find anything fast with Smart Search and Smart Folders PROTECT YOUR INBOX WITH GATEKEEPER Pre-screen new senders and block unwanted contacts instantly. PRIORITIZE WHAT MATTERS Mark important senders so their emails always stay on top. Group emails by sender or domain to keep your inbox clean. WRITE FASTER WITH SPARK +AI Summarize long threads, draft replies, rephrase messages, and adjust tone. Your AI Assistant helps you clear your inbox, translate emails, and keep projects moving. MANAGE YOUR CALENDAR AND MEETINGS Connect your calendars to stay on top of your day in one app. CONNECT YOUR FAVORITE TOOLS Link Spark to Notion, Asana, Things, and 10+ integrations to act on everything in your inbox. COLLABORATE WITH YOUR TEAM Co-author emails and discuss in private comments Assign messages so everyone knows who owns what Share secure links to specific emails Track read receipts to keep work moving SECURE AND PRIVATE Spark encrypts your data, runs on Google Cloud's secure infrastructure, and is fully GDPR compliant. TRY IT FREE Stick with our powerful free plan, or try Spark Plus or Spark Pro free for 7 days. Download Spark and reclaim your day. FAQ Is Spark the best email app for managing multiple accounts? Spark brings Gmail, Outlook, iCloud, Yahoo, and any IMAP account into one unified inbox, so you can manage every email in one place instead of switching between apps. How is Spark different from Apple Mail and Gmail? Spark helps you focus on what matters, not just read email. It automatically prioritizes messages from real people, keeps newsletters out of the way, and can summarize, draft, and follow up so less falls through the cracks. How does Spark help with email overload? Spark surfaces important messages first, lets you snooze emails until you're ready, and helps you reach Inbox Zero without the grind. Higher plans flag what needs attention so nothing gets missed. Does Spark have AI features? Yes. Spark uses AI to write faster, reply clearly, and summarize threads. On Plus, AI helps you make better inbox decisions. On Pro, it acts on your behalf — drafting, organizing, and following up. Is Spark good for team collaboration? Yes. Teams can share drafts, comment privately, assign messages, and manage shared inboxes — no forwarding chains. Collaboration is available on Pro. Can I schedule emails to send later? Yes. Schedule any email to send at the right time, or snooze incoming messages to return when you're ready. Is Spark free? Yes. Spark is free to download and use. Spark Plus is for professionals who want a more focused inbox; Spark Pro is for those who need Spark to handle follow-through so nothing gets missed. Is Spark available on Mac, iPhone, and iPad? Yes. Spark works on iOS, iPadOS and macOS, and stays in sync across all your devices. Spark is made by Readdle. Terms of Service: https://sparkmailapp.com/legal/terms Privacy Policy: https://sparkmailapp.com/legal/privacy-app Help: support@sparkmailapp.com

Screenshots

mylivechat4 screens
Spark Mail4 screens

Verdict

The call

The clearest difference is review sentiment: Spark Mail at 61% against mylivechat's 17%. Spark Mail also leads on update cadence (weekly vs every 5 weeks) and chart position (#112 vs unranked). mylivechat's advantage is in-app purchases (none vs 10). On price, ads, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Spark Mail sells 8 in-app purchases, starting at $7.99 per month. mylivechat asks for nothing beyond the download.

UpkeepUpdate frequency

mylivechat ships an update every 5 weeks, Spark Mail weekly. The most recent releases landed on November 6, 2026 and November 9, 2026 respectively.

Scorecard5 real differences · 6 level
mylivechat versus Spark Mail: the parameters behind the verdict, then further details
ParametermylivechatSpark Mail
PriceFreeFree
Rating—4.6 (83K ratings) — better
Positive reviews17.3% of reviews61.0% of reviews — better
Number of ratings—83K — better
Update frequencyEvery 5 weeksWeekly — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFree — betterFreemium
Best chart rank—#112 — better
DevicesiPhone, iPadiPhone, iPad, Apple Watch — better
Requires iOS16.0 — better16.4
Further details — not scored
Size1 MB393 MB
Age rating4+4+
DeveloperWEI WANGReaddle Technologies Limited

Customer experience

mylivechat

Written reviews52 reviews
Positive17.3%
Neutral11.5%
Negative71.2%

Spark Mail

All ratings82,835 ratings
Positive91.2%
Neutral3.3%
Negative5.5%
Written reviews3,202 reviews
Positive61.0%
Neutral10.6%
Negative28.5%

User reviews

mylivechat

From App Store reviews

What we love

  • 👍 Good for business notifications
  • 👍 Works well when functional
  • 👍 Free for most features
  • 👍 Excellent tool for business
  • 👍 Amazing that it's free

Room to improve

  • 🐛 App doesn't work
  • 🐛 Terrible performance
  • 🐛 Slow in opening
  • 🐛 Fails to connect
  • 🐛 Freezes constantly

Spark Mail

From 83K App Store ratings

What we love

  • 🚀 Excellent email management features
  • 👍 Clean and intuitive user interface
  • 📂 Effective email organization and categorization
  • ⏱️ Efficient workflow with snooze, scheduling, and templates
  • 💻 Seamless cross-device experience

Room to improve

  • 🐛 Occasional sync and stability issues
  • 🔒 Concerns over privacy and data usage
  • 💰 Aggressive push for paid subscription
  • 📥 Unreliable notification delivery
  • 🔍 Inconsistent search functionality

Bugs and requests

mylivechat

Reported bugs

41 issues
  • App doesn't work
  • Fails to connect to iOS device
  • Failure to log in
  • App does not respond
  • Slow software
Show 36 more
  • Freezes constantly
  • White screen on iPhone X
  • Not getting chat request pop-up notifications
  • App not starting on iOS 13.1.3 or newer
  • Can't log in
  • Connection bugs all the time
  • Cannot stay online, need to log off and back in
  • New update is ridiculous, not receiving chats
  • Doesn't allow to stay online
  • Upgrade doesn't work, takes ages to load
  • Cannot chat with people on website
  • Default greeting message not available
  • White screen when opening app
  • App opens as a white screen with nothing on it
  • Blank white screen
  • App doesn't work anymore
  • Sometimes see only white screen
  • Not always connecting on device
  • White screen most of the time
  • Can't get past the white screen
  • Only see a white screen
  • White screen, cannot access chat console
  • Last update was a year ago, not optimistic it will be fixed
  • Blank white screen when trying to load app
  • App appears to have died after latest iOS updates
  • Tells me someone has entered the website, but no visitors shown
  • Last update, app does not open at all
  • Cannot connect to the server
  • Stopped working on iPhone and iPad
  • Won't load, cannot login
  • Latest update doesn't work, refuses to login
  • App needs a lot of work
  • No notifications anymore
  • Crashes on startup
  • Push notifications don't work
  • Login button doesn't work

Requested features

7 requests
  • Option to delete old chats
  • Fix screen not jumping up to allow typing
  • Update for later versions of iOS
  • Add typing indicator for visitor/agent
  • Update for iPhone 6/6+ screen size
Show 2 more
  • Visual redesign needed
  • Better notification sound options

Spark Mail

Reported bugs

5 issues
  • Emails disappearing from the inbox
  • Delayed email delivery and sync
  • Crashes and freezes when opening the app
  • Issues with Exchange calendar and account sync
  • Incorrect email grouping and threading

Requested features

5 requests
  • Improved spam filtering and email blocking
  • Option to disable email threading
  • Better calendar integration and management
  • Customizable email signatures and layouts
  • Expanded third-party app integrations

In-app purchases

None

mylivechat

No in-app purchases

8 purchases

Spark Mail

Subscriptions8
  • Spark Premium7 Days trial2 variants$7.991 Month
  • Spark Plus Monthly7 Days trial2 variants$10.001 Month
  • Spark Pro Monthly7 Days trial$20.001 Month
Show 5 more
  • Get Spark Premium7 Days trial$41.991 Year
  • Get Spark Premium7 Days trial$59.991 Year
  • Spark Premium1 Year trial$59.991 Year
  • Spark Plus Annual7 Days trial$99.001 Year
  • Spark Pro Annual7 Days trial$199.001 Year

Questions

Is mylivechat free?
mylivechat is free to download, with no in-app purchases.
Is Spark Mail free?
Spark Mail is free to download, with in-app purchases available.
Do mylivechat or Spark Mail have ads?
Neither mylivechat nor Spark Mail shows ads.
Which is updated more often, mylivechat or Spark Mail?
mylivechat ships an update every 5 weeks, and Spark Mail weekly. Most recently, mylivechat was updated on November 6, 2026 and Spark Mail on November 9, 2026.

Other comparisons