DEC Connect vs Chesapeake Service Requests
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DEC Connect
Manage your Delaware Electric Cooperative account on the go. View usage and billing, make payments, and report service issues. Access bill history and facility maps easily.
- View account balance and due date
- Manage recurring payments
- View bill history (PDFs)
- Analyze energy usage graphs
- Report account/service issues
- Contact customer service
- Locate facilities and dropboxes
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DEC Connect provides Delaware Electric Cooperative customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from DEC. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact DEC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Maps - Displays facility and payment dropbox locations on a map interface.
Chesapeake Service Requests
Report non-emergency issues to the City of Chesapeake. Submit requests for services like pothole repair, graffiti removal, or street light outages. Track the status of your submitted requests.
- Submit service requests
- Categorize request types
- Track request status
- View request history
- Location-based reporting
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Chesapeake Service Requests - from the City That Cares.
Screenshots
Verdict
The clearest difference is rating: Chesapeake Service Requests at 3.2 against DEC Connect's 2.9. DEC Connect's advantage is ratings volume (37 vs 5) and iOS requirement (17.0 vs 26.0). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Chesapeake Service Requests holds the better App Store score, 3.2 against 2.9. That said, the two scores are not equally well evidenced: DEC Connect has 37 ratings behind it against 5, so its average is the more settled of the two.
DEC Connect ships an update every 2 months, Chesapeake Service Requests every 5 weeks. The most recent releases landed on November 1, 2026 and October 26, 2026 respectively.
| Parameter | DEC Connect | Chesapeake Service Requests |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (37 ratings) | 3.2 (5 ratings) — better |
| Positive reviews | 25.0% of reviews | — |
| Number of ratings | 37 — better | 5 |
| Update frequency | Every 2 months | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 17.0 — better | 26.0 |
| Further details — not scored | ||
| Size | 29 MB | 12 MB |
| Age rating | 17+ | 4+ |
| Developer | Delaware Electric Cooperative, Inc | City of Chesapeake |
Customer experience
DEC Connect
Chesapeake Service Requests
In-app purchases
DEC Connect
No in-app purchases
Chesapeake Service Requests
No in-app purchases
Questions
Is DEC Connect free?
Is Chesapeake Service Requests free?
Which has better reviews, DEC Connect or Chesapeake Service Requests?
Do DEC Connect or Chesapeake Service Requests have ads?
Which is updated more often, DEC Connect or Chesapeake Service Requests?
Other comparisons
