Says there’s no outage when there’s an outage
Several times I have looked in the app for outage information after I reported an outage that affected my whole street. Each time the app said there’s no outage. Each time I visited their website and there were many active outages including in my area.
Your app should be reporting correct information, not telling us everything is OK when it’s not.
There’s not even a link to your website from within the app either, I had to Google for it. It would be better to just provide no info beyond the web link if you’re not willing to update the app in a timely fashion.
Your app should be reporting correct information, not telling us everything is OK when it’s not.
There’s not even a link to your website from within the app either, I had to Google for it. It would be better to just provide no info beyond the web link if you’re not willing to update the app in a timely fashion.
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RRater1234
2FA never receive codes
Since IOS 26. Fix this! Both app & website.
VVatCPA
Latest version from last week crashes immediately after login
Launches, authenticates me, then closes.
IIggydaddy
Recently broken
App asks for authentication, looks like it’s going to work and crashes. I’ve uninstalled, reinstalled and rebooted my iPhone 12 to no avail. Everyone else who left a recent review is saying the same thing. All the 5 star reviews are from many years ago.
WWeRHounds
App doesn’t always function
I love that I can view and pay my bill using the app. I also loved it. It’s a secure way to log into my account without having to be at an actual computer. However, I’ve noticed over the last three or four days that every time I tap to open the app, it does not function and disappears There’s no one to contact for assistance.
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TFTroublesome app functionality
