Free

Details

  • Released
  • Updated
  • March 12, 2014
  • July 13, 2026
DEC Connect screenshot #1 for iPhone
DEC Connect screenshot #2 for iPhone
DEC Connect screenshot #3 for iPhone
DEC Connect screenshot #4 for iPhone
DEC Connect screenshot #5 for iPhone
🖼️Get Icon
Icons↘︎

About

Manage your Delaware Electric Cooperative account on the go. View usage and billing, make payments, and report service issues. Access bill history and facility maps easily.

View account balance and due date
Manage recurring payments
View bill history (PDFs)
Analyze energy usage graphs
Report account/service issues
Contact customer service
Locate facilities and dropboxes
Show original description

What's New in DEC Connect

26.3.2

July 13, 2026

Made changes to keep code base current with the latest software, to maintain good coding standards, to eliminate potential bugs, and to prepare for future projects.

More

User reviews

2FA never receive codes

Since IOS 26. Fix this! Both app & website.

Latest version from last week crashes immediately after login

Launches, authenticates me, then closes.

Recently broken

App asks for authentication, looks like it’s going to work and crashes. I’ve uninstalled, reinstalled and rebooted my iPhone 12 to no avail. Everyone else who left a recent review is saying the same thing. All the 5 star reviews are from many years ago.

App doesn’t always function

I love that I can view and pay my bill using the app. I also loved it. It’s a secure way to log into my account without having to be at an actual computer. However, I’ve noticed over the last three or four days that every time I tap to open the app, it does not function and disappears There’s no one to contact for assistance.
Show more

Stopped working

Launches, authenticates me, then closes.

Developer apps

FAQ

What can I do with DEC Connect?

DEC Connect allows you to view your current account balance and due date, manage recurring payments, and view your bill history including PDF versions of paper bills. You can also view energy usage graphs, contact DEC by email or phone, and submit predefined messages with pictures and GPS coordinates.

How do I pay my bill using DEC Connect?

DEC Connect enables you to manage recurring payments and modify payment methods directly within the app. You can quickly view your current account balance and due date to stay on top of your billing.

Can I track my energy usage with DEC Connect?

Yes, DEC Connect features a 'My Usage' section where you can view energy usage graphs to identify high usage trends. The graphs are navigable using an intuitive gesture-based interface.

How do I report an issue with my account or service using DEC Connect?

You can easily notify customer service of account and service issues through the 'Contact Us' feature. This allows you to submit predefined messages, with the option to include pictures and GPS coordinates for detailed reporting.

Is DEC Connect available on Android devices?

Based on the provided data, DEC Connect is supported on iPhone and iPad. Information regarding Android compatibility is not specified.

How often is DEC Connect updated?

The latest version of DEC Connect is 26.1.1, which was last updated on January 28, 2026. This indicates regular updates to maintain functionality and security.

What is the user rating for DEC Connect?

DEC Connect has a rating of 2.9 stars from 34 ratings. This suggests that while many users find it functional, there may be areas for improvement based on user feedback.

What is the age rating for DEC Connect?

DEC Connect has an age rating of 17+. This is likely due to the nature of account management and potential for sensitive financial information, aligning with general app store guidelines for such content.