Delmarva Power vs DEC Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Delmarva Power
Manage your energy account with ease, from viewing and paying bills to reporting outages and tracking restoration status. This free app offers convenient access to your account information, usage data, and important alerts for both residential and business customers.
- View and pay bills
- Report and check outage status
- View outage map
- Check account balance
- Manage AutoPay and Budget Billing
- View usage data and bill trends
- Set custom alerts
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Delmarva Power’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include: · Effortlessly view and pay your bill · Report and check outage status · View the outage map · Check balance · View account activity · Manage your AutoPay and Budget Billing settings · Report an outage without signing in · View usage data, bill forecast and trends · Compare your bills · Set alerts for outage status, when your bill is ready, upcoming payment reminders, and more
DEC Connect
Manage your Delaware Electric Cooperative account on the go. View usage and billing, make payments, and report service issues. Access bill history and facility maps easily.
- View account balance and due date
- Manage recurring payments
- View bill history (PDFs)
- Analyze energy usage graphs
- Report account/service issues
- Contact customer service
- Locate facilities and dropboxes
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DEC Connect provides Delaware Electric Cooperative customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from DEC. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact DEC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Maps - Displays facility and payment dropbox locations on a map interface.
Screenshots
Verdict
The clearest difference is rating: Delmarva Power at 4.5 against DEC Connect's 2.9. Delmarva Power also leads on ratings volume (9.8K vs 34). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Delmarva Power holds the better App Store score, 4.5 against 2.9. That said, the two scores are not equally well evidenced: Delmarva Power has 9.8K ratings behind it against 34, so its average is the more settled of the two. Written reviews complicate that: 20% of Delmarva Power's written reviews are positive against 26% of DEC Connect's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 24, 2026 and August 13, 2026 respectively.
| Parameter | Delmarva Power | DEC Connect |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (9.8K ratings) — better | 2.9 (34 ratings) |
| Positive reviews | 19.6% of reviews | 26.3% of reviews — better |
| Number of ratings | 9.8K — better | 34 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 17.0 | 17.0 |
| Further details — not scored | ||
| Size | 164 MB | 29 MB |
| Age rating | 4+ | 17+ |
| Developer | EXELON BUSINESS SERVICES COMPANY, LLC | Delaware Electric Cooperative, Inc |
Customer experience
Delmarva Power
DEC Connect
Bugs and requests
Delmarva Power
Reported bugs
4 issues- Login and sign-in issues
- Inability to view usage data
- Billing and payment problems
- Thermostat controls not working
Requested features
4 requests- Improve usage tracking and reporting
- Add more customization options
- Streamline account management
- Enhance outage notification system
DEC Connect
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Delmarva Power
No in-app purchases
DEC Connect
No in-app purchases
Questions
Is Delmarva Power free?
Is DEC Connect free?
Which has better reviews, Delmarva Power or DEC Connect?
Do Delmarva Power or DEC Connect have ads?
Which is updated more often, Delmarva Power or DEC Connect?
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