Comparison

Delmarva Power vs DEC Connect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Delmarva Power

Manage your energy account with ease, from viewing and paying bills to reporting outages and tracking restoration status. This free app offers convenient access to your account information, usage data, and important alerts for both residential and business customers.

Highlights
  • View and pay bills
  • Report and check outage status
  • View outage map
  • Check account balance
  • Manage AutoPay and Budget Billing
  • View usage data and bill trends
  • Set custom alerts
Read full description

Delmarva Power’s free app allows you to easily access your account information on the go. The app makes it simple to manage more than one account at a time and is available to both residential and business customers on your smartphone or tablet. You can report your outage and stay up-to-date on the restoration status from anywhere. Key features include: · Effortlessly view and pay your bill · Report and check outage status · View the outage map · Check balance · View account activity · Manage your AutoPay and Budget Billing settings · Report an outage without signing in · View usage data, bill forecast and trends · Compare your bills · Set alerts for outage status, when your bill is ready, upcoming payment reminders, and more

About

DEC Connect

Manage your Delaware Electric Cooperative account on the go. View usage and billing, make payments, and report service issues. Access bill history and facility maps easily.

Highlights
  • View account balance and due date
  • Manage recurring payments
  • View bill history (PDFs)
  • Analyze energy usage graphs
  • Report account/service issues
  • Contact customer service
  • Locate facilities and dropboxes
Read full description

DEC Connect provides Delaware Electric Cooperative customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from DEC. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact DEC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Maps - Displays facility and payment dropbox locations on a map interface.

Screenshots

Delmarva Power4 screens
DEC Connect4 screens

Verdict

The call

The clearest difference is rating: Delmarva Power at 4.5 against DEC Connect's 2.9. Delmarva Power also leads on ratings volume (9.8K vs 34). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Delmarva Power holds the better App Store score, 4.5 against 2.9. That said, the two scores are not equally well evidenced: Delmarva Power has 9.8K ratings behind it against 34, so its average is the more settled of the two. Written reviews complicate that: 20% of Delmarva Power's written reviews are positive against 26% of DEC Connect's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 24, 2026 and August 13, 2026 respectively.

Scorecard2 real differences · 8 level
Delmarva Power versus DEC Connect: the parameters behind the verdict, then further details
ParameterDelmarva PowerDEC Connect
PriceFreeFree
Rating4.5 (9.8K ratings) — better2.9 (34 ratings)
Positive reviews19.6% of reviews26.3% of reviews — better
Number of ratings9.8K — better34
Update frequencyEvery 2 monthsEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS17.017.0
Further details — not scored
Size164 MB29 MB
Age rating4+17+
DeveloperEXELON BUSINESS SERVICES COMPANY, LLCDelaware Electric Cooperative, Inc

Customer experience

Delmarva Power

All ratings8,219 ratings
Positive89.0%
Neutral2.7%
Negative8.3%
Written reviews168 reviews
Positive19.6%
Neutral6.5%
Negative73.8%

DEC Connect

All ratings34 ratings
Positive44.1%
Neutral5.9%
Negative50.0%
Written reviews19 reviews
Positive26.3%
Neutral5.3%
Negative68.4%

Bugs and requests

Delmarva Power

Reported bugs

4 issues
  • Login and sign-in issues
  • Inability to view usage data
  • Billing and payment problems
  • Thermostat controls not working

Requested features

4 requests
  • Improve usage tracking and reporting
  • Add more customization options
  • Streamline account management
  • Enhance outage notification system

DEC Connect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Delmarva Power

No in-app purchases

None

DEC Connect

No in-app purchases

Questions

Is Delmarva Power free?
Delmarva Power is free to download, with no in-app purchases.
Is DEC Connect free?
DEC Connect is free to download, with no in-app purchases.
Which has better reviews, Delmarva Power or DEC Connect?
Delmarva Power is rated higher. Delmarva Power averages 4.5 out of 5 from 9.8K ratings, while DEC Connect averages 2.9 from 34 ratings.
Do Delmarva Power or DEC Connect have ads?
Neither Delmarva Power nor DEC Connect shows ads.
Which is updated more often, Delmarva Power or DEC Connect?
Delmarva Power ships an update every 2 months, and DEC Connect every 2 months. Most recently, Delmarva Power was updated on September 24, 2026 and DEC Connect on August 13, 2026.

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