Over charge
When I am home my bill is low, when I am on vacation no one here nothing running it high definitely something is wrong. I have asked for the monitor to be check they tell nothing wrong. The monitor has never been replaced which they have told me it was replaced funny thing I was working from home that day and no one showed up to replace it. Can’t trust anyone wish I could use another company
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Run
Delmarva power is the absolute worst power company to have your electric with they rob you blind
Does not work
This app doesn’t work at all. Can’t see my current account info. Can’t make a payment. DP should be ashamed
It’s Delmarva. Do we need to even say more?
Much like the company, the app sucks too. Down for PLANNED maintenance during a peak heat wave and holiday weekend. It was down for maintenance for a couple days. Can they be any more out of touch with their customers that are heals hostage?
Logging Out
I am so tired of being logged out when I go to use the app. I send a text code to my phone. It accepts the code but still won’t log me in. It’s annoying as hell.
Trouble Logging In
It does the popup for the otp and then it goes back to the login screen.
Too expensive
Poor service
Down all the time
Yall suck
Allow Fossil fuel plants to open
You charge too much since electricity has to travel further from PA and NJ. This isn’t going to be ready by any decision maker, so it doesn’t matter. I’m moving this month and I’m so happy not be paying you crazy high rates due to some political kickbacks!!
Price hike
It should be illegal to charge this much for a delivery service!!!
Horrible app
The app is always glitching. It’s difficult to make payments or view accurate account details
App
Very confusing and don’t let you do what you need to do. The app says one thing but when you spoke to a person they say another . I just don’t want my power to get cut off
Not great
This app is pretty annoying. It is always slow to load, and requires multiple clicks to work properly. When there’s an outage, it is NEVER updated in a timely manner. It’s an attempt to be helpful, but misses the mark completely.
Broken
No longer allows you to control the thermostat remotely. Completely pointless app.
Review
The worst.
Delivery fee
The delivery fee almost the same as the bill it’s self
Terrible
App barely works and customer service is never correct or consistent
Nice app
I am able to pay my bill quick and easy through the app with a small fee of 2.50.
Payment issues
Very difficult to pay multiple accounts
Outstanding!
Outstanding!
