Delmarva Power User Reviews

Delmarva Power
Delmarva Power
EXELON BUSINESS SERVICES COMPANY, LLC

Customer Experience

Positive experience19.8% of reviews
Neutral7.2% of reviews
Negative experience73.1% of reviews

~ Based on 167 written reviews from the US App Store.

What users say

Is Delmarva Power Safe?

Delmarva Power appears safe based on user ratings. AppsHunter Safety Score for Delmarva Power is 90/100.

This assessment is based on 9,797 user ratings, with an App Store average of 4.5/5.

Safety Analysis

89.0% of ratings point to a safe experience
2.7% of ratings suggest some concerns
8.3% of ratings point to a risky experience

~ Based on 8,219 App Store ratings for Delmarva Power.

Is Delmarva Power Legit?

Delmarva Power appears to be a legitimate app. AppsHunter Legitimacy Score for Delmarva Power is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Criminal

Worst company ever all you do is stick it to the working people. Why is my supply higher than my usage? I live in a apartment.

Total bill

I stayed at my apartment 1 day and got charged $76+ what a joke!!!!!

Power bill

This is most difficult bill I’ve encountered in many years . I have ask for a technician to come to my apartment building I work 16 hours a day just to pay my rent and electric. I’ve been getting estimated billing for years. There is no way my electric bill doubled in 1 month. I have to choose what other bill I won’t be able to pay. I reached out to programs for assistance but I don’t qualify because of me being a single person not on welfare. I need a professional to come and read my meter
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Problema en el pago

Últimamente me están cobrando doble y cuando llamo pésimo servicio de las costumer services

Unfortunate Format Change

When trying to compare last year’s bills to this year’s bills it is unnecessarily difficult. Less information is given on the current bills. Some areas claim to be comparisons, but are statements.

Needy

The is ok at what it does. But why does it ask me to review it every time I use it. Sometime multiple times? This is annoying

Over charge

When I am home my bill is low, when I am on vacation no one here nothing running it high definitely something is wrong. I have asked for the monitor to be check they tell nothing wrong. The monitor has never been replaced which they have told me it was replaced funny thing I was working from home that day and no one showed up to replace it. Can’t trust anyone wish I could use another company
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Run

Delmarva power is the absolute worst power company to have your electric with they rob you blind

Does not work

This app doesn’t work at all. Can’t see my current account info. Can’t make a payment. DP should be ashamed

It’s Delmarva. Do we need to even say more?

Much like the company, the app sucks too. Down for PLANNED maintenance during a peak heat wave and holiday weekend. It was down for maintenance for a couple days. Can they be any more out of touch with their customers that are heals hostage?

Logging Out

I am so tired of being logged out when I go to use the app. I send a text code to my phone. It accepts the code but still won’t log me in. It’s annoying as hell.

Trouble Logging In

It does the popup for the otp and then it goes back to the login screen.

Too expensive

Poor service

Down all the time

Yall suck

Allow Fossil fuel plants to open

You charge too much since electricity has to travel further from PA and NJ. This isn’t going to be ready by any decision maker, so it doesn’t matter. I’m moving this month and I’m so happy not be paying you crazy high rates due to some political kickbacks!!

Price hike

It should be illegal to charge this much for a delivery service!!!

Horrible app

The app is always glitching. It’s difficult to make payments or view accurate account details

App

Very confusing and don’t let you do what you need to do. The app says one thing but when you spoke to a person they say another . I just don’t want my power to get cut off

Not great

This app is pretty annoying. It is always slow to load, and requires multiple clicks to work properly. When there’s an outage, it is NEVER updated in a timely manner. It’s an attempt to be helpful, but misses the mark completely.

Broken

No longer allows you to control the thermostat remotely. Completely pointless app.