DEC Connect vs Instinct Switch
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DEC Connect
Manage your Delaware Electric Cooperative account on the go. View usage and billing, make payments, and report service issues. Access bill history and facility maps easily.
- View account balance and due date
- Manage recurring payments
- View bill history (PDFs)
- Analyze energy usage graphs
- Report account/service issues
- Contact customer service
- Locate facilities and dropboxes
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DEC Connect provides Delaware Electric Cooperative customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from DEC. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact DEC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Maps - Displays facility and payment dropbox locations on a map interface.
Instinct Switch
This smart light switch integrates Amazon Alexa for voice-controlled home automation. It acts as a personal assistant for timers, shopping lists, and news updates, offering a cord-free and hub-free smart home experience. The accompanying app facilitates initial Wi-Fi and Amazon account setup.
- Built-in Amazon Alexa
- Voice-controlled smart home automation
- Personal assistant functions (timers, lists, news)
- Cord-free and hub-free installation
- Seamless, modern design
- Wi-Fi and Amazon account setup via app
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Alexa, meet the light switch. Instinct™ is the smart light switch with Alexa built-in. With the power of Amazon Alexa throughout your home, just say the word for smart home control — no cords, no hubs, no countertop clutter. Instinct is your personal assistant for anything. Set a timer, add to your shopping list, and get the latest news and weather updates on demand. No matter what you need to make your day easier, Instinct is always at the ready. Packed with technology hidden by design, Instinct fits the décor of every room. Instinct installs just like a standard switch, and includes a screwless faceplate for a seamless, modern finish. Instinct Switch App Features: The app is designed to walk you through the setup of Instinct once physical installation is complete. This brief process includes: - Connecting Instinct to your home Wi-Fi® network - Linking Instinct to your Amazon account* After Instinct setup is complete, the Instinct Switch app is no longer required. The Amazon Alexa app serves as the primary app to manage and control Instinct. Create smart home automations, discover and enable Alexa skills, and so much more. *Amazon account required to control Instinct with Alexa The iDevices Customer Experience team is here to help. Contact support@idevicesinc.com with any questions about Instinct, Amazon account linking, or the Instinct Switch app.
Screenshots
Verdict
The clearest difference is rating: Instinct Switch at 3.9 against DEC Connect's 2.9. Instinct Switch also leads on iOS requirement (11.0 vs 17.0). DEC Connect's advantage is review sentiment (26% vs 0%). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Instinct Switch holds the better App Store score, 3.9 against 2.9. Both are backed by a comparable volume of ratings — 34 and 15 respectively. Written reviews complicate that: 26% of DEC Connect's written reviews are positive against 0% of Instinct Switch's, so the app with the better star average is not the one people write more warmly about.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on October 6, 2026 and October 1, 2026 respectively.
| Parameter | DEC Connect | Instinct Switch |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (34 ratings) | 3.9 (15 ratings) — better |
| Positive reviews | 26.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 34 — better | 15 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 17.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 29 MB | 62 MB |
| Age rating | 17+ | 4+ |
| Developer | Delaware Electric Cooperative, Inc | Hubbell Inc |
Customer experience
DEC Connect
Instinct Switch
In-app purchases
DEC Connect
No in-app purchases
Instinct Switch
No in-app purchases
Questions
Is DEC Connect free?
Is Instinct Switch free?
Which has better reviews, DEC Connect or Instinct Switch?
Do DEC Connect or Instinct Switch have ads?
Which is updated more often, DEC Connect or Instinct Switch?
Other comparisons
