DEC Connect vs MyMilford

DEC Connect provides Delaware Electric Cooperative customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from DEC. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact DEC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Maps - Displays facility and payment dropbox locations on a map interface.

Welcome to MyMilford, the official app serving the residents and visitors of our River Town, Art Town, Home Town: Milford, Delaware! Powered by GPS capability and built to make communicating with city government and staff easier than ever, our app’s design and purpose is to allow you to report non-emergency issues, such as code and building violations, potholes, drainage problems, street light malfunctions, garbage and recycle concerns, animal control issues and more, quickly and easily. You can even snap a photo in real time and conveniently include it with your request. Each request category is assigned to the staff members most appropriate to efficiently handle whatever your specific need may be. Upon receiving and reviewing your concern, the respective city department will address the issues at hand in a timely manner and will communicate with you directly, via the app. You can also follow our progress on your problem and be updated throughout the process of correcting and closing your request. Download and begin using this free service today and thank you for helping make Milford the best place to live, work and play in southern Delaware!