DEC Connect vs Serfac PAY
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DEC Connect
Manage your Delaware Electric Cooperative account on the go. View usage and billing, make payments, and report service issues. Access bill history and facility maps easily.
- View account balance and due date
- Manage recurring payments
- View bill history (PDFs)
- Analyze energy usage graphs
- Report account/service issues
- Contact customer service
- Locate facilities and dropboxes
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DEC Connect provides Delaware Electric Cooperative customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from DEC. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact DEC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Maps - Displays facility and payment dropbox locations on a map interface.
Serfac PAY
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ATTENTION: Only for use in participating laundry locations. Serfac PAY is an iPhone application providing the easiest and smartest complete laundry solution. This app allows you to pay for laundry cycles from your account by using Bluetooth to communicate with the washer or dryer. Simply use Serfac PAY to purchase credit right from the app, then use that credit for your laundry. A full accounting is available to see your transaction purchase history. • Scan the QR code of your laundry room (one time process) • Start laundry machines via Bluetooth by scanning QR code on the machine • Check your card/account balance, and add value to your account for laundry. For participating laundry rooms, you can view machine availability as well as receive alerts when your laundry cycle is complete.
Screenshots
Verdict
The clearest difference is update cadence: DEC Connect at every 2 months against Serfac PAY's every 8 months. Serfac PAY's advantage is iOS requirement (10.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
DEC Connect ships an update every 2 months, Serfac PAY every 8 months. The most recent releases landed on August 13, 2026 and September 18, 2026 respectively.
| Parameter | DEC Connect | Serfac PAY |
|---|---|---|
| Price | Free | Free |
| Rating | 2.9 (34 ratings) — better | — |
| Positive reviews | 26.3% of reviews | — |
| Number of ratings | 34 — better | — |
| Update frequency | Every 2 months — better | Every 8 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 17.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 29 MB | 59 MB |
| Age rating | 17+ | 4+ |
| Developer | Delaware Electric Cooperative, Inc | KioSoft Technologies LLC |
In-app purchases
DEC Connect
No in-app purchases
Serfac PAY
No in-app purchases
Questions
Is DEC Connect free?
Is Serfac PAY free?
Do DEC Connect or Serfac PAY have ads?
Which is updated more often, DEC Connect or Serfac PAY?
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