Comparison

DEC Connect vs Serfac PAY

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DEC Connect

Manage your Delaware Electric Cooperative account on the go. View usage and billing, make payments, and report service issues. Access bill history and facility maps easily.

Highlights
  • View account balance and due date
  • Manage recurring payments
  • View bill history (PDFs)
  • Analyze energy usage graphs
  • Report account/service issues
  • Contact customer service
  • Locate facilities and dropboxes
Read full description

DEC Connect provides Delaware Electric Cooperative customers account management at their fingertips. Customers can view their usage and billing, manage payments, notify customer service of account and service issues and receive special messaging from DEC. Additional Features: Bill & Pay - Quickly view your current account balance and due date, manage recurring payments and modify payment methods. You can also view bill history including PDF versions of paper bills directly on your mobile device. My Usage - View energy usage graphs to identify high usage trends. Navigate graphs quickly using an intuitive gesture based interface. Contact Us - Easily contact DEC by email or phone. You can also submit one of the many predefined messages, with the ability to include pictures and GPS coordinates. Maps - Displays facility and payment dropbox locations on a map interface.

About

Serfac PAY

Features
Read full description

ATTENTION: Only for use in participating laundry locations. Serfac PAY is an iPhone application providing the easiest and smartest complete laundry solution. This app allows you to pay for laundry cycles from your account by using Bluetooth to communicate with the washer or dryer. Simply use Serfac PAY to purchase credit right from the app, then use that credit for your laundry. A full accounting is available to see your transaction purchase history. • Scan the QR code of your laundry room (one time process) • Start laundry machines via Bluetooth by scanning QR code on the machine • Check your card/account balance, and add value to your account for laundry. For participating laundry rooms, you can view machine availability as well as receive alerts when your laundry cycle is complete.

Screenshots

DEC Connect4 screens
Serfac PAY4 screens

Verdict

The call

The clearest difference is update cadence: DEC Connect at every 2 months against Serfac PAY's every 8 months. Serfac PAY's advantage is iOS requirement (10.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

DEC Connect ships an update every 2 months, Serfac PAY every 8 months. The most recent releases landed on August 13, 2026 and September 18, 2026 respectively.

Scorecard2 real differences · 8 level
DEC Connect versus Serfac PAY: the parameters behind the verdict, then further details
ParameterDEC ConnectSerfac PAY
PriceFreeFree
Rating2.9 (34 ratings) — better—
Positive reviews26.3% of reviews—
Number of ratings34 — better—
Update frequencyEvery 2 months — betterEvery 8 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPod
Requires iOS17.010.0 — better
Further details — not scored
Size29 MB59 MB
Age rating17+4+
DeveloperDelaware Electric Cooperative, IncKioSoft Technologies LLC

In-app purchases

None

DEC Connect

No in-app purchases

None

Serfac PAY

No in-app purchases

Questions

Is DEC Connect free?
DEC Connect is free to download, with no in-app purchases.
Is Serfac PAY free?
Serfac PAY is free to download, with no in-app purchases.
Do DEC Connect or Serfac PAY have ads?
Neither DEC Connect nor Serfac PAY shows ads.
Which is updated more often, DEC Connect or Serfac PAY?
DEC Connect ships an update every 2 months, and Serfac PAY every 8 months. Most recently, DEC Connect was updated on August 13, 2026 and Serfac PAY on September 18, 2026.

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