Comparison

ComelitViP Remote vs AlarmNet 360

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ComelitViP Remote

Control your video entry phone system from your smartphone or tablet. Communicate with visitors, view camera feeds, and manage your system remotely via Wi-Fi or data connection. Record video messages and make intercom calls to other devices.

Highlights
  • Communicate with external units
  • View live camera feeds
  • Activate actuators
  • Make intercom calls
  • Record video messages (memovideo)
  • Support for multiple sites
Read full description

All video entry phone system functions are within easy reach on your smartphone or tablet. With ComelitVIP Remote you can communicate with the external unit, via the wifi network at home and by means of a data connection while you are on the move. In fact, ComelitVIP Remote allows you not only to receive audio and video calls from the external unit directly on your smartphone or tablet, but also to view images from cameras, activate actuators and make intercom calls to other internal devices. ComelitViP Remote implements a memovideo function for recording video from external unit or remote cameras. The multisite function can be used to receive audio-video calls from multiple different systems. ComelitVIP Remote is an exclusive opportunity for Comelit VIP system users. An apartment gateway device (art. 1456 and/or 1456S) or a building gateway device (art. 1456B), in addition to a WiFi modem, are needed to use ComelitVIP Remote.

About

AlarmNet 360

This app facilitates the activation, installation, and support for specific Resideo security panels and communicators. It allows users to create accounts, activate devices, configure security panels, and set up various sensors and Z-Wave devices.

Highlights
  • Account creation
  • Communicator activation
  • Security panel configuration
  • Sensor and keypad attachment
  • Z-Wave device setup
  • TC2 device configuration
Features
Read full description

The Resideo AlarmNet360 Mobile App provides activation, installation and support for Resideo Security Panels and Security Communicators* The Resideo AlarmNet360 App will allow you to create accounts, activate communicators, configure security panels, attach sensors, attach keypads, setup Z-Wave Devices and configure TC2 devices like cameras and doorbells. Try the ProSeries Wizard for a quick and easy setup process. The AlarmNet360 Wizard supports Pro A7 Plus and Pro A7 security panels and sensors. *The following Panels/Communicators may be activated/programmed on the AlarmNet360 Mobile app. • Resideo ProSeries Panels o Pro A7 Plus o Pro A7 • Lyric Panels o LCP500 o Gateway (via separate link available on login screen) • Vista Panels with a LTEM-PA/PIA and LTEM-PV/PIV Communicator attached o Vista 21 o Vista 15P/Sia o Vista 20P/Sia o Vista 10P/Sia o Vista 21ip If your communicator or panel is not listed here, please visit our main website @www.alarmnet360.com to onboard your device.

Screenshots

ComelitViP Remote4 screens
AlarmNet 3604 screens

Verdict

The call

The clearest difference is rating: AlarmNet 360 at 4.4 against ComelitViP Remote's 1.4. AlarmNet 360 also leads on ratings volume (844 vs 25) and review sentiment (18% vs 3%). ComelitViP Remote's advantage is iOS requirement (8.0 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

AlarmNet 360 holds the better App Store score, 4.4 against 1.4. That said, the two scores are not equally well evidenced: AlarmNet 360 has 844 ratings behind it against 25, so its average is the more settled of the two. Written reviews point the same way: 3% of ComelitViP Remote's written reviews are positive against 18% of AlarmNet 360's.

UpkeepUpdate frequency

ComelitViP Remote ships an update every 3 months, AlarmNet 360 every 5 months. The most recent releases landed on November 1, 2026 and November 6, 2026 respectively.

Scorecard4 real differences · 6 level
ComelitViP Remote versus AlarmNet 360: the parameters behind the verdict, then further details
ParameterComelitViP RemoteAlarmNet 360
PriceFreeFree
Rating1.4 (25 ratings)4.4 (844 ratings) — better
Positive reviews3.2% of reviews18.2% of reviews — better
Number of ratings25844 — better
Update frequencyEvery 3 months — betterEvery 5 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS8.0 — better15.0
Further details — not scored
Size35 MB19 MB
Age rating4+4+
DeveloperComelit Group S.p.a.Resideo Technologies, Inc.

Customer experience

ComelitViP Remote

All ratings26 ratings
Positive7.7%
Neutral3.8%
Negative88.5%
Written reviews62 reviews
Positive3.2%
Neutral4.8%
Negative91.9%

AlarmNet 360

All ratings834 ratings
Positive84.3%
Neutral3.8%
Negative11.9%
Written reviews33 reviews
Positive18.2%
Neutral6.1%
Negative75.8%

Bugs and requests

ComelitViP Remote

Not enough reviews yet to summarise bugs or requests.

AlarmNet 360

Reported bugs

10 issues
  • Blank white login screen after first use
  • App crashes requiring reinstallation
  • Login credentials not saving properly
  • Greyed out interface elements
  • Sync failures with LTEM-PXV/A communicators
Show 5 more
  • Account lookup fails despite accounts existing on web portal
  • App freezes and becomes unresponsive
  • Error messages during account changes
  • Incompatibility with LTE-XV and LTE-IV communicators
  • Data sync issues between panel and app

Requested features

11 requests
  • Biometric authentication (Touch/Face recognition)
  • Search accounts by name instead of account number
  • Larger text/font sizes for accessibility
  • Account list view for existing accounts
  • Reset password commands for Total Connect
Show 6 more
  • Master user email/SMS change functionality
  • WOC HD video camera integration
  • Radio activation capability
  • Report generation and history viewing
  • Support for more panel types beyond Lyric
  • Improved mobile web experience

In-app purchases

None

ComelitViP Remote

No in-app purchases

None

AlarmNet 360

No in-app purchases

Questions

Is ComelitViP Remote free?
ComelitViP Remote is free to download, with no in-app purchases.
Is AlarmNet 360 free?
AlarmNet 360 is free to download, with no in-app purchases.
Which has better reviews, ComelitViP Remote or AlarmNet 360?
AlarmNet 360 is rated higher. ComelitViP Remote averages 1.4 out of 5 from 25 ratings, while AlarmNet 360 averages 4.4 from 844 ratings.
Do ComelitViP Remote or AlarmNet 360 have ads?
Neither ComelitViP Remote nor AlarmNet 360 shows ads.
Which is updated more often, ComelitViP Remote or AlarmNet 360?
ComelitViP Remote ships an update every 3 months, and AlarmNet 360 every 5 months. Most recently, ComelitViP Remote was updated on November 1, 2026 and AlarmNet 360 on November 6, 2026.

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