ComelitViP Remote User Reviews

Customer Experience

Positive experience3.2% of reviews
Neutral4.8% of reviews
Negative experience91.9% of reviews

~ Based on 62 written reviews from the US App Store.

Is ComelitViP Remote Safe?

Not enough ratings yet to assess ComelitViP Remote.

Is ComelitViP Remote Legit?

ComelitViP Remote appears to be a legitimate app. AppsHunter Legitimacy Score for ComelitViP Remote is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Comelitvip

Deze app werkt niet meer na upgrade Iphone 13. App is zogezegd open maar je kan niet terug naar het formulier om te registreren op gsm Werkt wel op ipad.

App werkt niet op iphone 13. Kan formulier niet openen om te registreren. Een echte ramp. Heeft al jaren goed gewerkt . Wat doen
Na een upgrade kan het symbool niet openen.
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Problema app

L’app non si apre più sul mio iphone11. Disinstallata e reinstallata na niente da fare. On si apre più. Contattato l’assistenza non mi da la pagina.

It doesn’t work with the new update

Needs an update

Da migliorare ( molto )

Se funzionasse bene sarebbe un app. Molto utile, ma si disconnette in continuazione quindi risulta irraggiungibile quando suonano al video citofono.
Non funziona con le nuove versioni di IOS
DA AGGIORNARE URGENTEMENTE

Clunky and outdated but bizarrely now works

I just upgraded my iPhone 12 Pro to iOS 15 and for whatever reason, this app now works as it is basically intended for the first time in the three years I have had it. Sure, the app still has various odd/un-user-friendly features that you don’t need, but the core function of a prompt notification when someone presses the doorbell now actually works, every time.
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Don’t buy Comelit

Amazingly bad.

AWFUL

Customer support and reliability are non existent. Find another service

Slave???

There’s a modal where the UI displays a list of the word “Slave” and appends a number to it. Not very user friendly. Have no idea how to navigate or add an intercom cause. Would advise their ux-writer to come up with a better term than Slave. :/ Would attach the screenshot if I could.

Terrible- Comelit please reply

The concept of someone buzzed and it pops up as a notification on your iPhone is really not rocket science anymore. However, for some reason this app can’t send push notifications. It has to be running in order for it to work. The reviews here have been asking for a solution to this for years and still nothing. Our building is about to scrap this comelit system and spend thousands of $$ to go to either ButterflyMx or Latch purely because of this. Can someone from Comelit reply and tell us why you can’t simply update the app so it’s in line with 2017 technology and when we can expect an upgrade/fix?
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Garbage

I bought very expensive calling panel made by comelit because supposed, that this is very reliable solution, then I spent a lot of money on technical specialist because it’s impossible to understand user manual and it’s very difficult to setup by self. Then I installed application to my iphone and prepared to enjoy of using... but application doesn’t work!!! App eats phone battery like a vacuum cleaner!

Garbage. Don’t buy comelit products!

Waste of money. Better to buy Chinese smart door bell - it work much better...
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Worst system ever

Funny how they sell this system for thousands and it never ever works. How is it they are not sued for selling us junk?

Non funziona su iPhone 6

L’amo in background non gira, quando suonano al videocitofono funziona una volta su dieci e quando cerchi di aprirla per rispondere va in crash o si chiude subito la connessione. Ho visto nelle altre recensioni si lamentano le stesse cose, vi deciderete a mettere mano all’app x correggerla?

THIS APP IS crusty, dusty, and musty. but overall outdated.

THE APP KEEPS KICKING ME OUT AND ITS FRUSTRATING. IVE BEEN TRYING TO USE IT FOR A YEAR NOW AND IT STILL WONT LET ME CONNECT. I AM SO TIRED OF TRYING AND HOPING THAT THIS APP MIGHT WORK JUST TO BE LET DOWN EVERY TIME. I HAVE TRIED COUNTLESS TIMES TO REACH THEM AND I DON’T WANT TO KEEP GOING DOWN STAIRS TO GET MY PIZZA. DO YOU HEAR ME? I HAVE TO WALK 3 FLIGHTS OF STAIRS IN MY PAJAMAS TO GET MY PIZZA. DISGUSTING.
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La App non funziona

Il sistem in se funziona bene, ma dalla app non si riesce a connettersi, i parametri sono configurati bene, se si toglie la corrente e l rimette, la app funziona 10 minuti e poi si disconnette... e cosi' rimane..... quindi praticamente inutilizzabile fuori casa
Non ho ancora trovato nessuno in grado di dirmi cosa fare...
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Non funziona su iPhone XS

app installata precedentemente su iPhone 5 funzionava discretamente bene apparte dei crash su risposta chiamata del citofono,
Adesso su iPhone XS non va proprio, l’app non si apre. Sistema inutilizzabile ! Si chiede di aggiornarlo al più presto

Goed

Werkte tot op heden perfect - plots app crash. 😩 graag updates

Software muy mejorable

El material muy bueno, pero muy caro y el app no sirve para nada siempre se cuelga. Falla demasiado.

4 months and still not working

Previously I had iOS 11 and now I have updated it to iOS 12 hoping that this would fix the problem but 5 Months later still nothing when somebody rings at the door it doesn’t go directly to my phone so what are you guys waiting to fix the damn problem. This product is not cheap I expect better service so chopped chopped and get to it NOW
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Doesn’t work on IOs 11

Installed the app, but I cannot even enter IP address for my building because the app keeps crashing. And when I did finish entering the address the button connect did not work. Pointless

Really not good. Zero security.

Summer 2018:

Note the version history of this app: 12 releases from 2014-17, then nothing in the past 17 months. This app appears to be unsupported and should be removed from the store until this company gets their act together.

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Spring 2017:

The issues I wrote about in my original review below are still present in the current version. In addition, the app pushes notifications whenever it loses a connection to the doorbell, and then again when it reconnects. If there really is a connectivity issue, a notification would be great. But as designed, the app notifies you even if you drive through a dead zone for ten seconds. I often pick up my phone and find the lock screen displaying a huge list of "I got disconnected---oh wait, I'm back!" notifications from this app. It's very annoying.

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Two big problems with this app:

- there is absolutely zero authentication. When you configure the app for your intercom system, you give it various details like the local IP, port number, and subdomain. All of these settings are displayed in clear text. Anyone who can see or guess these details can install the app on their on phone, ring my doorbell, and let themselves in. Are you serious?!

- The UI is horrendous. The app has to be running in the background in order to notify you of doorbell rings. Every time this happens, I stare at the app, trying to remind myself which buttons open the door, which buttons let me speak to the person at the door, and so on. It is not at all intuitive. I have accidentally hung up on people more than once.
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