Ease Applications Messaging vs MyMethodist

Ease allows patients to invite family members and loved ones to receive text, photo and video updates on their status throughout the hospital experience in a safe and secure app. A HIPAA compliant communication app, Ease is designed to improve patient satisfaction and increase transparency with updates used to educate and inform families on the patient’s status. Family members and loved ones will be able to view all Ease updates for 60 seconds of screen time before it disappears, and all content is never stored on a device. Improving patient satisfaction, communication and reducing anxiety has never been easier. Ease is freedom from the waiting room. The Ease App uses 5G, 4G, LTE or WiFi connections (when available). Within the app, patients are able to add the family and friends they want to keep informed and relaxed throughout their medical procedure or hospital stay. Encrypted texts, photos and videos are sent at the direction of the patient’s medical team. In order to receive Ease updates, your medical provider must be signed up for the Ease program. Key Features of Ease - Complimentary to patient, family and friends - Real-time Updates - never lose sight of your loved one - Customizable Messages - open communication reduces anxiety - Communications disappear after 60 seconds - nothing stored on mobile devices - Patients select preference of update content - receive just texts, texts and photos or texts, photos and videos - 256-bit encryption - we take security seriously - HIPAA compliant - protecting patient privacy We want to hear from you. To find out availability in your area please email us at support@easeapplications.com or visit easeapplications.com Ease works on virtually all carriers and networks but some carrier limitations may apply. Available for tablet devices as well.

Your Fast-Track to Quality Care The MyMethodist app connects you to quality care from Houston Methodist — anytime, anywhere. Take control of your health and enjoy an experience more personalized to your needs. Whether you’re looking for same-day care, messaging your care team, managing appointments or finding a new doctor, everything is just a tap away. Plus, stay informed and inspired with expert wellness tips, articles, videos and podcasts from our On Health team — all in one place. With the MyMethodist app you can: • Access your MyChart account to schedule with your provider, send a message, review test results and more. • Pay your bill as a guest. • Find a new provider or schedule with an existing provider. • Quickly launch a 24/7, on-demand Virtual Urgent Care video visit. • Schedule an in-person appointment at one of our Same Day Clinics near you. • Find a location you need, from emergency care or injury clinics to imaging centers. • Get expert health and wellness content through our On Health blog. • Upload health and fitness data, including data from the “Apple Health app,” when enrolled in self-tracking programs. To learn more about MyMethodist app benefits and functionality, please visit houstonmethodist.org/mymethodist-app/.