Comparison

MDLIVE vs JeffConnect

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MDLIVE

Access virtual doctor visits with board-certified physicians, licensed therapists, and psychiatrists 24/7. Get on-demand or scheduled appointments for a wide range of non-emergency medical and behavioral health conditions from home.

Highlights
  • Virtual doctor visits 24/7
  • Behavioral health appointments
  • Dermatology services
  • On-demand or scheduled appointments
  • Treatment for 80+ non-emergency conditions
  • Prescription refills
Features
Currently charting
Read full description

Have an MDLIVE virtual doctor visit with board-certified physicians from the comfort and convenience of your own home or from wherever you are, whenever you want – nights, after hours, weekends, and holidays. MDLIVE also offers behavioral health appointments with licensed therapists and board-certified psychiatrists as well as dermatology services. You can schedule an appointment at a time and day that's convenient for you or have an on-demand visit in around 15 minutes. All MDLIVE doctors are board-certified and state-licensed, with an average of 15+ years of experience. MDLIVE has two National Committee for Quality Assurance certifications and is accredited by the American Telemedicine Association. MDLIVE doctors are also friendly, caring, compassionate, and experts in conducting virtual medical consultations. And best of all, 9 out of 10 people would recommend us to their friends and family members in need of a doctor's visit. Great reasons to use MDLIVE virtual doctors: 1. You're not feeling up to leaving home 2. You want to avoid the high cost of Urgent Care or the ER 3. Your doctor isn't available 4. It's after hours, the weekend or a holiday 5. You need a short-term refill on a prescription 6. It's hard to get to the doctor's office 7. You don't want to take time off work or be away from home MDLIVE doctors treat more than 80 non-emergency medical conditions like these: • Allergies • Back Pain • Bronchitis • Common Cold • Constipation • Cough • COVID-19 Assessment • Diarrhea • Ear Infections • Flu • Headache • Nausea • Pink Eye • Rashes • Respiratory Problems • Sinus Infections • Sore Throat • Strep Throat • Urinary Tract Infections (Females 18+) • …and more We also offer treatment and support for a wide variety of behavioral health issues: • Addictions • Anxiety • Bipolar Disorder • Depression • Grief and Loss • LGBTQ+ Support • Life Changes • Men's Issues • Panic Disorders • Parenting Issues • Postpartum Depression • Relationship Issues • Stress Management • Trauma and PTSD • Women's Issues • And more MDLIVE provides the ability for Virtual Primary Care patients to connect with FDA-cleared medical devices and securely share their data with their MDLIVE Care Team and Primary Care Provider. Although the data is not actively monitored, it is carefully reviewed during subsequent follow-up visits. At these visits, healthcare providers utilize their clinical judgment to effectively manage the patient's condition and treatment plan in accordance with established clinical guidelines. It is important to note that MDLIVE does not support individual usage without the consent and support of a healthcare provider. Therefore, users must always consult with their healthcare provider before making any changes to their care plan, ensuring that their treatment aligns with the appropriate clinical guidance. We treat thousands of people a day with many different conditions, but you should not use MDLIVE if you are experiencing a medical emergency. In addition, we don't treat sexually transmitted diseases, urinary tract infections in males, or urinary tract infections in females under 18 years of age. MDLIVE also cannot treat children under 3 with a fever and children under 12 with ear pain. Copyright © 2023 MDLIVE, Inc. All Rights Reserved. MDLIVE may not be available in certain states and is subject to state regulations. MDLIVE does not replace the primary care physician, is not an insurance product, and may not be able to substitute for traditional in-person care in every case or for every condition. MDLIVE does not guarantee patients will receive a prescription, does not prescribe DEA controlled substances and may not prescribe non-therapeutic drugs and certain other drugs which may be harmful because of their potential for abuse. MDLIVE and the MDLIVE logo are registered trademarks of MDLIVE, Inc. and may not be used without written permission. For complete terms of use, visit www.mdlive.com/terms-of-use

About

JeffConnect

Connect with a doctor for immediate video consultations for common illnesses and injuries. Get diagnoses and treatment advice from the comfort of your home or while traveling. This service is HIPAA compliant and suitable for non-emergencies.

Highlights
  • On-demand video doctor visits
  • Schedule visits around your lifestyle
  • Treats common illnesses and injuries
  • HIPAA compliant
  • Available for children
  • Use from home or while traveling
Features
Read full description

Want to see a doctor now? Within minutes, we will connect you with a doctor so that you and your loved ones feel better, faster. Download the JeffConnect app for free. For life’s unexpected illnesses and injuries, JeffConnect allows you to schedule a video visit with a doctor around your lifestyle or availability. You can use JeffConnect whenever you want, but more specifically during unforeseen injuries or health issues, after your doctor’s office has closed, when traveling, or when you have transportation problems or mobility issues. We can help with many problems. Some examples include: • COVID-19 • Allergies • Asthma • Bronchitis • Cold, Flu & Cough • Ear Infection • Headache • Insect Bites • Joint Aches • Nausea • Pinkeye • Rashes • Sinus Infection • Sore Throat • Sprains and strains • UTI and more! Our physicians will diagnose, advise, and recommend the best treatment solutions for your condition. You can also use JeffConnect for your children. Use JeffConnect from the comfort of your home or the convenience of your work. JeffConnect travels with you on your vacation too. Privacy is extremely important to us, so JeffConnect ensures that your visit is secured and HIPPA compliant. * This Service is not intended for emergencies. If you are experiencing an emergency, call 911 immediately.

Screenshots

MDLIVE4 screens
JeffConnect4 screens

Verdict

The call

The clearest difference is rating: MDLIVE at 4.7 against JeffConnect's 3.2. MDLIVE also leads on review sentiment (82% vs 48%) and ratings volume (94K vs 95). JeffConnect's advantage is monetization model (free vs free with in-app purchases). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MDLIVE holds the better App Store score, 4.7 against 3.2. That said, the two scores are not equally well evidenced: MDLIVE has 94K ratings behind it against 95, so its average is the more settled of the two. Written reviews point the same way: 82% of MDLIVE's written reviews are positive against 48% of JeffConnect's.

UpkeepUpdate frequency

MDLIVE ships an update every 6 weeks, JeffConnect every 3 months. The most recent releases landed on September 24, 2026 and July 31, 2026 respectively.

Scorecard7 real differences · 4 level
MDLIVE versus JeffConnect: the parameters behind the verdict, then further details
ParameterMDLIVEJeffConnect
PriceFreeFree
Rating4.7 (94K ratings) — better3.2 (95 ratings)
Positive reviews82.1% of reviews — better48.0% of reviews
Number of ratings94K — better95
Update frequencyEvery 6 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank#101 — better—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.0 — better16.0
Further details — not scored
Size107 MB144 MB
Age rating17+12+
DeveloperMDLIVE, Inc.Thomas Jefferson University

Customer experience

MDLIVE

All ratings93,543 ratings
Positive93.1%
Neutral1.9%
Negative5.0%
Written reviews764 reviews
Positive82.1%
Neutral1.7%
Negative16.2%

JeffConnect

All ratings94 ratings
Positive46.8%
Neutral14.9%
Negative38.3%
Written reviews25 reviews
Positive48.0%
Neutral8.0%
Negative44.0%

Bugs and requests

MDLIVE

Reported bugs

3 issues
  • Incorrect insurance information
  • Prescriptions not being sent to pharmacy
  • Appointments not being properly logged

Requested features

3 requests
  • Ability to contact providers directly
  • Option to rate/review individual providers
  • Improved billing transparency

JeffConnect

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

MDLIVE

No in-app purchases

None

JeffConnect

No in-app purchases

Questions

Is MDLIVE free?
MDLIVE is free to download, with no in-app purchases.
Is JeffConnect free?
JeffConnect is free to download, with no in-app purchases.
Which has better reviews, MDLIVE or JeffConnect?
MDLIVE is rated higher. MDLIVE averages 4.7 out of 5 from 94K ratings, while JeffConnect averages 3.2 from 95 ratings.
Do MDLIVE or JeffConnect have ads?
Neither MDLIVE nor JeffConnect shows ads.
Which is updated more often, MDLIVE or JeffConnect?
MDLIVE ships an update every 6 weeks, and JeffConnect every 3 months. Most recently, MDLIVE was updated on September 24, 2026 and JeffConnect on July 31, 2026.

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