Comparison

HID Mobile Access vs AlertMedia

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HID Mobile Access

Unlock doors and gates using your smartphone. This app securely grants access after your organization has been set up with compatible readers and your administrator issues Mobile IDs. It enhances the door opening experience by detecting readers even when the app is closed.

Highlights
  • Unlock doors and gates with smartphone
  • Secure Mobile IDs
  • Reader detection when app is closed
  • Location services for reader detection
  • Organization setup required
Features
Read full description

HID Mobile Access® merges security with convenience by enabling a smartphone or other mobile device to securely open a door or gate. If you would like to start using HID Mobile Access® in your organization please visit http://www.hidglobal.com/services/mobile-access to learn more about the service and compatible readers. The App will only be useful to you once your organization has been setup with compatible readers and your security administrator can issue Mobile IDs. To improve the door opening experience, we detect readers when the app is not open. Location Services is used exclusively for this purpose.

About

AlertMedia

This app allows organizations to quickly identify threats and communicate with impacted individuals. Administrators can send multi-channel notifications, manage messages, and receive real-time threat warnings. Employees can view notifications, respond to surveys, and report incidents.

Highlights
  • Rapid threat identification
  • Multi-channel notification sending
  • Message and response management
  • Real-time local threat warnings
  • Incident reporting
  • Event page updates
Features
Read full description

NOTE: This app is for employers and employees already using AlertMedia’s emergency communication software. AlertMedia enables organizations to rapidly identify threats that impact their people or business and communicate faster to impacted individuals. Perform under pressure and protect your people from anywhere with our intuitive, full-featured mobile app. For administrators: AlertMedia’s mobile app gives you agility and visibility during critical events, wherever you are. In just a few clicks, you can send a multi-channel notification from your phone using the same intuitive screens you’re familiar with from the web or by leveraging your pre-built templates. In addition to sending notifications, you can easily manage your incoming messages and responses, connect with stakeholders via conference call, update event pages, and receive real-time warnings for any local threat that may impact your people or business. For employees: If your organization uses AlertMedia, download the app to ensure you never miss important communications. From the app, you can easily view new notifications, reply with helpful information, respond to surveys, and check event pages for updates from your organization. In the event you need to report an incident to administrators, you can quickly signal for help with your location attached. NOTE: This app may use your location even when it isn’t open, which can decrease device battery life.

Screenshots

HID Mobile Access4 screens
AlertMedia4 screens

Verdict

The call

The clearest difference is review sentiment: AlertMedia at 87% against HID Mobile Access's 23%. AlertMedia also leads on update cadence (fortnightly vs every 3 months). HID Mobile Access's advantage is ratings volume (9.1K vs 135) and rating (4.7 vs 4.5). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HID Mobile Access holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: HID Mobile Access has 9.1K ratings behind it against 135, so its average is the more settled of the two. Written reviews complicate that: 23% of HID Mobile Access's written reviews are positive against 87% of AlertMedia's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

HID Mobile Access ships an update every 3 months, AlertMedia fortnightly. The most recent releases landed on October 20, 2026 and October 21, 2026 respectively.

Scorecard4 real differences · 6 level
HID Mobile Access versus AlertMedia: the parameters behind the verdict, then further details
ParameterHID Mobile AccessAlertMedia
PriceFreeFree
Rating4.7 (9.1K ratings) — better4.5 (135 ratings)
Positive reviews22.8% of reviews87.2% of reviews — better
Number of ratings9.1K — better135
Update frequencyEvery 3 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod, Apple Watch — betteriPhone, iPad, iPod
Requires iOS15.0 — better15.1
Further details — not scored
Size134 MB85 MB
Age rating4+12+
DeveloperHID GlobalAlert Media

Customer experience

HID Mobile Access

All ratings9,133 ratings
Positive93.4%
Neutral3.0%
Negative3.5%
Written reviews320 reviews
Positive22.8%
Neutral10.3%
Negative66.9%

AlertMedia

All ratings135 ratings
Positive86.7%
Neutral1.5%
Negative11.9%
Written reviews39 reviews
Positive87.2%
Neutral0.0%
Negative12.8%

User reviews

HID Mobile Access

From 9.1K App Store ratings

What we love

  • 🚀 Efficient and reliable
  • 🔒 Secure mobile access
  • 👍 User-friendly
  • 🔑 Convenient alternative to physical keys

Room to improve

  • 🐛 Inconsistent performance
  • 🔋 Battery drain issues
  • 🔍 Privacy concerns around location access
  • ⏱️ Slow response times
  • 🔒 Requires app to be open/unlocked

AlertMedia

From 135 App Store ratings

What we love

  • 👍 Easy to use
  • 👍 Intuitive interface
  • 👍 User-friendly
  • 👍 Simple to operate
  • 👍 Sleek UI/UX

Room to improve

  • 🐛 Login issues
  • 🐛 Password reset problems
  • 🐛 App not working
  • 🐛 Terrible on mobile

Bugs and requests

HID Mobile Access

Reported bugs

4 issues
  • Bluetooth connectivity issues
  • Conflicts with Apple Pay
  • Unreliable unlock detection
  • Disappearing widget functionality

Requested features

4 requests
  • Integration with Apple Wallet
  • Standalone Apple Watch functionality
  • Customizable settings (e.g. favorite readers)
  • Improved background/locked-screen operation

AlertMedia

Reported bugs

5 issues
  • User made inactive error
  • Password reset link expired
  • Login errors after initial use
  • Cannot create account
  • Error message when submitting code

In-app purchases

None

HID Mobile Access

No in-app purchases

None

AlertMedia

No in-app purchases

Questions

Is HID Mobile Access free?
HID Mobile Access is free to download, with no in-app purchases.
Is AlertMedia free?
AlertMedia is free to download, with no in-app purchases.
Which has better reviews, HID Mobile Access or AlertMedia?
HID Mobile Access is rated higher. HID Mobile Access averages 4.7 out of 5 from 9.1K ratings, while AlertMedia averages 4.5 from 135 ratings.
Do HID Mobile Access or AlertMedia have ads?
Neither HID Mobile Access nor AlertMedia shows ads.
Which is updated more often, HID Mobile Access or AlertMedia?
HID Mobile Access ships an update every 3 months, and AlertMedia fortnightly. Most recently, HID Mobile Access was updated on October 20, 2026 and AlertMedia on October 21, 2026.

Other comparisons