Freshdesk vs Microsoft Azure

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.

The Microsoft Azure app helps you keep track of your resources while on-the-go: • Stay connected to the cloud and check status and critical metrics anytime, anywhere • Stay informed with notifications and alerts about important health issues • Stay in control of your resources and take corrective actions, like starting and stopping VMs and web apps -------------------- Microsoft collects data to operate effectively and provide you with the best experiences in our products. This mobile application may collect personal information, for example, the email address used to log in. We do not share this personal information with third-parties without your consent. We do not use your information for marketing purposes. If you do not agree with Microsoft collecting this data, please do not log into the application and delete it from your device.