Comparison

Freshdesk vs Crispper Console

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Freshdesk

Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

Highlights
  • Manage tickets from email, phone, chat, and social media
  • Prioritize and assign tickets to agents
  • Automate routine tasks with scenarios
  • Delete tickets and block spam
  • Log time spent on tickets
  • Receive push notifications for updates
Features
Read full description

Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone. Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website. Key Features: Get a quick overview of your helpdesk. Access all tickets available to you. Prioritize the tickets that need your attention with filters before responding. Manage your support - Set priorities, assign agents, change tickets statuses. Race through routine actions with one-click scenario automations. Delete tickets and block spam right from your phone. Log time spent on a ticket. Stay informed about all updates and changes with push notifications.

About

Crispper Console

Features
Read full description

Crispper Console puts your restaurant business in your pocket. Built for owners and managers who run on Crispper, Console is the mobile companion to the Crispper web Console—so you can check performance, manage outlets, and stay connected to support wherever you are. SEE HOW YOUR NETWORK IS DOING • Live overview of POS activity across your restaurants • Sales and performance at a glance—day closes, trends, and key metrics • Stay on top of what’s happening on the floor without being at a terminal MANAGE OUTLETS & TEAMS • Browse brands and restaurants in your network • Review outlet profiles, staff, and Tokyo POS devices • Keep operations organized as you grow from one location to many BILLING & SUBSCRIPTIONS • View plans and subscription status on the go • Track payments and keep your Crispper account current • Same billing clarity you get on the web Console CRISPPER CARE • Reach Crispper Care when you need help • Follow support conversations from your phone • Get answers faster without digging through email SECURE SIGN-IN • Sign in with your Crispper account via OTP • WhatsApp-first verification for phone numbers, with SMS fallback • Built for restaurant operators who need access that just works Crispper Console is for Crispper customers. A Crispper account is required. Questions? Visit https://crispper.com or contact us at https://crispper.com/contact-us.

Screenshots

Freshdesk4 screens
Crispper Console4 screens

Verdict

The call

Freshdesk and Crispper Console are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly weekly. The most recent releases landed on October 15, 2026 and October 1, 2026 respectively.

ScorecardNo meaningful differences
Freshdesk versus Crispper Console: the parameters behind the verdict, then further details
ParameterFreshdeskCrispper Console
PriceFreeFree
Rating4.5 (3K ratings) — better—
Positive reviews33.8% of reviews—
Number of ratings3K — better—
Update frequencyWeeklyWeekly
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium—
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.015.0
Further details — not scored
Size137 MB45 MB
Age rating4+4+
DeveloperFRESHWORKS TECHNOLOGIES PRIVATE LIMITEDAnkit Mhatre

Bugs and requests

Freshdesk

Reported bugs

5 issues
  • Inability to reply to tickets
  • Tickets not syncing properly
  • Formatting issues with replies
  • Compatibility issues with newer iOS versions
  • Login problems and frequent logouts

Requested features

6 requests
  • Dark mode option
  • Ability to save filters and preferences
  • Improved search and filtering capabilities
  • Integration with knowledge base
  • Bulk ticket management tools
Show 1 more
  • Customizable notification settings

Crispper Console

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Freshdesk

No in-app purchases

None

Crispper Console

No in-app purchases

Questions

Is Freshdesk free?
Freshdesk is free to download, with no in-app purchases.
Is Crispper Console free?
Crispper Console is free to download, with no in-app purchases.
Do Freshdesk or Crispper Console have ads?
Neither Freshdesk nor Crispper Console shows ads.
Which is updated more often, Freshdesk or Crispper Console?
Freshdesk ships an update weekly, and Crispper Console weekly. Most recently, Freshdesk was updated on October 15, 2026 and Crispper Console on October 1, 2026.

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