Virgin Plus My Account vs JGH Users Guide
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Virgin Plus My Account
Manage your mobile and internet services conveniently from your smartphone. Pay bills, monitor usage, and make plan changes with ease. Access support and manage add-ons like travel passes directly within the application.
- Pay and manage bills
- Check data and internet usage
- Change monthly plans
- Add and remove add-ons
- Manage travel passes
- View plan details
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The My Account app lets you manage your account 24/7 from your phone. Pay your bill, check your usage, grab a travel pass and so much more. - New! Change your monthly plan right in the app. - Check your account balance, view, download, print and pay your bill. - Easily manage your travel usage. - View your wireless and Internet usage. - Add and remove add-ons (including Travel Passes for roaming). - Check out your plan details. Find support from anywhere in the app. Good to know: We won't charge you data when you use it on 3G/4G/LTE networks. The My Account app is only available to monthly Members. On Prepaid? Manage your account at virginplus.ca/prepaidlogin. Learn more about app permissions: virginplus.ca/privacy For app support or troubleshooting, please contact: VPAppSupport@VirginPlus.ca
JGH Users Guide
Navigate the hospital with ease using step-by-step directions and access essential patient information digitally. This app helps you find your way, understand your rights, and provide feedback on your experience.
- Step-by-step hospital navigation
- Digital access to patient rights
- User committee information
- Anonymous user satisfaction surveys
- Contact information for user committee
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L'application Guide des usagers de l'HGJ a été créée par le Comité des usagers de l'HGJ pour les patients, le personnel et les visiteurs de l'Hôpital général juif. Cette nouvelle application vous permet d'accéder rapidement à l'itinéraire le plus rapide dans l'hôpital pour chaque destination. Elle permettra également de visualiser certaines informations plus facilement et plus rapidement, sans avoir besoin d'être à l'hôpital. Les trois principales caractéristiques de l'application sont les suivantes : 1) Aider les usagers à trouver leur chemin dans l'hôpital et aider à une navigation efficace dans l'hôpital. Des instructions écrites étape par étape sont fournies pour aider à trouver le chemin du point A au point B. 2) Informer et soutenir les usagers en leur fournissant un accès numérique à des informations sur le rôle du comité des usagers, ses coordonnées, les droits et responsabilités des usagers, et des informations sur la manière d'accéder aux services. 3) Enquêter de manière anonyme auprès des participants volontaires afin de déterminer la satisfaction des usagers et de mesurer la qualité de l'expérience. The JGH Users’ Guide app has been created by the JGH Users’ Committee for patients, staff and visitors of the Jewish General Hospital. This new and exciting app allows you to quickly access the fastest route within the hospital for every destination. It will also enable the ability to view certain information more easily and readily, without needing to be in the hospital. Three key features of the app are: 1) To help users find their way within the hospital and to assist with efficient navigation throughout the hospital. Step-by-step written directions are provided to help find the way from point A to point B. 2) To inform and support users by providing digital access to information about the role of the Users’ Committee, its contact information, users’ rights and responsibilities information, and information on how to access services. 3) To anonymously survey willing participants in order to determine users’ satisfaction and to measure quality of experience.
Screenshots
Verdict
The clearest difference is rating: JGH Users Guide at 5.0 against Virgin Plus My Account's 4.5. JGH Users Guide also leads on iOS requirement (11.0 vs 18.0). Virgin Plus My Account's advantage is update cadence (every 3 weeks vs every 6 months) and ratings volume (3.7K vs 2). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
JGH Users Guide holds the better App Store score, 5.0 against 4.5. That said, the two scores are not equally well evidenced: Virgin Plus My Account has 3.7K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 18% of Virgin Plus My Account's written reviews are positive against 0% of JGH Users Guide's, so the app with the better star average is not the one people write more warmly about.
Virgin Plus My Account ships an update every 3 weeks, JGH Users Guide every 6 months. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.
| Parameter | Virgin Plus My Account | JGH Users Guide |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (3.7K ratings) | 5.0 (2 ratings) — better |
| Positive reviews | 17.6% of reviews — better | 0.0% of reviews |
| Number of ratings | 3.7K — better | 2 |
| Update frequency | Every 3 weeks — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPod |
| Requires iOS | 18.0 | 11.0 — better |
| Further details — not scored | ||
| Size | 570 MB | 32 MB |
| Age rating | 4+ | 4+ |
| Developer | Virgin Plus | Hopital Gnral Juif Sir Mortimer B. Davis |
Customer experience
Virgin Plus My Account
JGH Users Guide
Bugs and requests
Virgin Plus My Account
Reported bugs
4 issues- App crashes and freezes frequently
- Inconsistent language settings
- Billing and payment issues
- Inaccurate data usage tracking
Requested features
4 requests- Add dark mode option
- Improve app performance and responsiveness
- Provide more detailed usage and billing information
- Enhance customer support and communication channels
JGH Users Guide
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Virgin Plus My Account
No in-app purchases
JGH Users Guide
No in-app purchases
Questions
Is Virgin Plus My Account free?
Is JGH Users Guide free?
Which has better reviews, Virgin Plus My Account or JGH Users Guide?
Do Virgin Plus My Account or JGH Users Guide have ads?
Which is updated more often, Virgin Plus My Account or JGH Users Guide?
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