Virgin Plus My Account vs Access
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Virgin Plus My Account
Manage your mobile and internet services conveniently from your smartphone. Pay bills, monitor usage, and make plan changes with ease. Access support and manage add-ons like travel passes directly within the application.
- Pay and manage bills
- Check data and internet usage
- Change monthly plans
- Add and remove add-ons
- Manage travel passes
- View plan details
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The My Account app lets you manage your account 24/7 from your phone. Pay your bill, check your usage, grab a travel pass and so much more. - New! Change your monthly plan right in the app. - Check your account balance, view, download, print and pay your bill. - Easily manage your travel usage. - View your wireless and Internet usage. - Add and remove add-ons (including Travel Passes for roaming). - Check out your plan details. Find support from anywhere in the app. Good to know: We won't charge you data when you use it on 3G/4G/LTE networks. The My Account app is only available to monthly Members. On Prepaid? Manage your account at virginplus.ca/prepaidlogin. Learn more about app permissions: virginplus.ca/privacy For app support or troubleshooting, please contact: VPAppSupport@VirginPlus.ca
Access
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Modern building access. From anywhere. Access replaces outdated intercom systems with a seamless, video-first mobile experience. Whether you're at home or on the go, you can see who's at the door, speak to them in real-time, and unlock the entrance with a single tap — all from your smartphone. MOBILE APP CONTROL Manage entry points, receive visitor calls, and unlock doors remotely. LIVE VIDEO COMMUNICATION FaceTime-style calls let you verify visitors before granting access. ONE-TIME ACCESS CODES Securely share temporary codes for deliveries, cleaners, or guests. REAL-TIME NOTIFICATIONS Get alerts when someone arrives at your building. AI ANOMALY DETECTION Smart monitoring flags suspicious behavior at doors, garages, and mailrooms. TABLET KIOSK MODE A modern, touchscreen directory replaces outdated buzzers. CLOUD-BASED & SECURE End-to-end encryption and Canada-hosted data infrastructure. Designed for residents, property managers, and guests — Access transforms building security into a modern, intuitive experience. Want to onboard your building? Contact us at https://www.useaccess.io/
Screenshots
Verdict
The clearest difference is iOS requirement: Access at 15.1 against Virgin Plus My Account's 18.0. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Virgin Plus My Account ships an update every 3 weeks, Access monthly. The most recent releases landed on October 18, 2026 and October 7, 2026 respectively.
| Parameter | Virgin Plus My Account | Access |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (3.7K ratings) — better | — |
| Positive reviews | 17.4% of reviews | — |
| Number of ratings | 3.7K — better | — |
| Update frequency | Every 3 weeks — better | Monthly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 18.0 | 15.1 — better |
| Further details — not scored | ||
| Size | 570 MB | 84 MB |
| Age rating | 4+ | 9+ |
| Developer | Virgin Plus | ProductShop |
Bugs and requests
Virgin Plus My Account
Reported bugs
4 issues- App crashes and freezes frequently
- Inconsistent language settings
- Billing and payment issues
- Inaccurate data usage tracking
Requested features
4 requests- Add dark mode option
- Improve app performance and responsiveness
- Provide more detailed usage and billing information
- Enhance customer support and communication channels
Access
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Virgin Plus My Account
No in-app purchases
Access
No in-app purchases
Questions
Is Virgin Plus My Account free?
Is Access free?
Do Virgin Plus My Account or Access have ads?
Which is updated more often, Virgin Plus My Account or Access?
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