My BASE vs MyScarlet
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
My BASE
Manage your mobile, internet, and TV services easily. Monitor usage, pay bills, select TV channels, and optimize service limits. Top up prepaid cards and order new SIMs.
- Check mobile and internet usage
- Consult and pay bills
- Select favorite TV channels
- Optimize limits and notifications
- Manage multiple accounts
- Compare and switch mobile plans
- Top up prepaid cards
- Order new SIM/eSIM
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BASE mobile, internet and TV in your pocket Managing your BASE products has never been so easy. Gain full control over your mobile and internet usage, consult and pay your bills with one tap, choose your favorite channels for BASE TV on the go, optimize your limits, usage notifications and find answers to all your questions in the My BASE-app. Most loved by our customers - Check your mobile and internet usage - Consult and pay your bills - Select favorite channels for BASE TV - Set and optimize your limits, usage notifications and options - Manage multiple BASE accounts simultaneously - Compare your mobile plan and switch to a plan that suits you better - Top up your prepaid card or someone else's - Have full access to our support channels - Order and activate a new BASE SIM or eSIM, when and wherever you want. General conditions The My BASE-app is only accessible for BASE customers via any internet connection. The app is free to download and use. The price for the data usage depends on your monthly plan or prepaid card.
MyScarlet
Manage your mobile and TV services with ease. Track consumption, view and pay bills, order new options, and manage your account details. Access FAQs and customer service for quick support.
- Track consumption (data, calls, SMS)
- Order and manage mobile/TV options
- Track order status
- View and pay bills
- Manage subscription details
- Access account settings
- Contact customer service
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Make your life easier with MyScarlet! In just a few clicks, you have access to everything from Scarlet. Track your consumption, check your bills, manage your products and much more. MyScarlet helps you better manage your budget, without any unpleasant surprises at the end of the month. How? Thanks to some handy features! 1. Check your monthly consumption of data, call minutes and SMS. 2. Order new mobile or TV options and manage the ones already activated. 3. Track the status of your orders. 4. Check or change your current subscription. 5. View and pay your bills directly in the app. 6. Access your scheduled appointments with our technicians. 7. Modify your account details easily: change your profile picture, access your privacy settings, and more. 8. Find solutions quickly in our FAQs or easily contact our customer service. You became a Scarlet customer before July 12 2023 and have not yet received info about the transfer of your data? Then keep using the old app for now. Scarlet will notify you when it's time to renew! Download MyScarlet now and unlock a world of savings and benefits. Scarlet, why pay more?
Screenshots
Verdict
The clearest difference is rating: My BASE at 4.9 against MyScarlet's 3.3. My BASE also leads on monetization model (free vs ad-supported) and ratings volume (53 vs 8). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My BASE holds the better App Store score, 4.9 against 3.3. That said, the two scores are not equally well evidenced: My BASE has 53 ratings behind it against 8, so its average is the more settled of the two.
My BASE ships an update every 6 weeks, MyScarlet every 3 months. The most recent releases landed on September 14, 2026 and August 15, 2026 respectively.
| Parameter | My BASE | MyScarlet |
|---|---|---|
| Price | Free | Free |
| Rating | 4.9 (53 ratings) — better | 3.3 (8 ratings) |
| Positive reviews | 14.3% of reviews | — |
| Number of ratings | 53 — better | 8 |
| Update frequency | Every 6 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 181 MB | 107 MB |
| Age rating | 4+ | 4+ |
| Developer | Telenet Group N.V. | Proximus |
Customer experience
My BASE
MyScarlet
In-app purchases
My BASE
No in-app purchases
MyScarlet
No in-app purchases
