Comparison

Tawasul. vs COMMAX Hey Call

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Tawasul.

Submit suggestions and complaints to government entities in Bahrain. This mobile application provides a convenient way to access eChannels, ensuring your feedback reaches the right departments efficiently. Track your submissions with dedicated teams and performance indicators.

Highlights
  • Submit suggestions and complaints
  • Access government eChannels
  • Submit from anywhere, anytime
  • Dedicated government teams
  • Performance indicators and timeframes
Read full description

Tawasul App is the mobile version of the National Suggestions & Complaints System which is one of the essential eChannels that enable citizens and residents to submit their suggestions and complaints to any government entity in Kingdom of Bahrain easily at any time and from anywhere by utilizing the mobile features that add more value to the services. Every government entity in Tawasul has assigned a dedicated team to handle the suggestions and complaints according to a pre-set performance indicator and timeframe based on the case category.

About

COMMAX Hey Call

This utility app enables mobile video calls with visitors and saves images captured by motion detection. It allows users to stay connected and monitor their home remotely through their smartphone.

Highlights
  • Mobile video calls with visitors
  • Save visitor images
  • Motion detection alerts
  • Smartphone compatibility
Features
Read full description

APP for COMMAX video calls. Try it on your smartphone. 1. Saving visitor images based on motion detection 2. Mobile video call with visitors

Screenshots

Tawasul.4 screens
COMMAX Hey Call4 screens

Verdict

The call

The clearest difference is update cadence: Tawasul. at every 2 months against COMMAX Hey Call's every 17 months. Tawasul. also leads on iOS requirement (11.0 vs 14.0). COMMAX Hey Call's advantage is rating (4.5 vs 4.1). On price, review sentiment, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

COMMAX Hey Call holds the better App Store score, 4.5 against 4.1. Both are backed by a comparable volume of ratings — 296 and 119 respectively. Written reviews point the same way: 49% of Tawasul.'s written reviews are positive against 50% of COMMAX Hey Call's.

UpkeepUpdate frequency

Tawasul. ships an update every 2 months, COMMAX Hey Call every 17 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
Tawasul. versus COMMAX Hey Call: the parameters behind the verdict, then further details
ParameterTawasul.COMMAX Hey Call
PriceFreeFree
Rating4.1 (296 ratings)4.5 (119 ratings) — better
Positive reviews48.9% of reviews50.0% of reviews — better
Number of ratings296 — better119
Update frequencyEvery 2 months — betterEvery 17 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS11.0 — better14.0
Further details — not scored
Size37 MB201 MB
Age rating4+12+
DevelopereGovernment Authority BahrainCOMMAX

Customer experience

Tawasul.

All ratings296 ratings
Positive78.0%
Neutral5.7%
Negative16.2%
Written reviews45 reviews
Positive48.9%
Neutral6.7%
Negative44.4%

COMMAX Hey Call

All ratings119 ratings
Positive86.6%
Neutral5.0%
Negative8.4%
Written reviews6 reviews
Positive50.0%
Neutral16.7%
Negative33.3%

Bugs and requests

Tawasul.

Reported bugs

2 issues
  • App crashes occasionally
  • App hangs sometimes

Requested features

10 requests
  • Add more government entities
  • Allow employees to submit grievances
  • Dedicated app employees in government offices
  • Respond in the same language as the complaint
  • Include other institutions (CSB, traffic)
Show 5 more
  • Allow new attachments in responses
  • Increase character limit for responses
  • Option to agree/disagree to close a case
  • Ensure cases are resolved before closing
  • More strict enforcement by municipality

COMMAX Hey Call

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Tawasul.

No in-app purchases

None

COMMAX Hey Call

No in-app purchases

Questions

Is Tawasul. free?
Tawasul. is free to download, with no in-app purchases.
Is COMMAX Hey Call free?
COMMAX Hey Call is free to download, with no in-app purchases.
Which has better reviews, Tawasul. or COMMAX Hey Call?
COMMAX Hey Call is rated higher. Tawasul. averages 4.1 out of 5 from 296 ratings, while COMMAX Hey Call averages 4.5 from 119 ratings.
Do Tawasul. or COMMAX Hey Call have ads?
Neither Tawasul. nor COMMAX Hey Call shows ads.
Which is updated more often, Tawasul. or COMMAX Hey Call?
Tawasul. ships an update every 2 months, and COMMAX Hey Call every 17 months. Most recently, Tawasul. was updated on November 6, 2026 and COMMAX Hey Call on November 3, 2026.

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