MyDolphin vs PoolSync
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyDolphin
Control your robotic pool cleaner remotely. Register your device, activate cleaning programs, set a weekly timer, and navigate manually. Keep your pool pristine with smart automation.
- Remote control
- Register device
- Cleaning programs
- Weekly timer
- Manual navigation
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With this easy-to-use app you can register your Dolphin robot pool cleaner online and control it remotely – Activate cleaning programs and the weekly timer, navigate manually, and more.
PoolSync
Control your pool equipment remotely from your iOS device. Adjust settings like temperature and sanitization, create schedules, and receive important alerts. Stay connected to your pool's status whether you're at home or away.
- Remote equipment control
- Adjust heat pump set point
- Change sanitization level
- Create schedules
- Receive alerts
- Monitor pool status
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Effortlessly control PoolSync™ Ready equipment from your iOS device. Adjust the heat pump set point, change the sanitization level, create schedules and receive alerts when action needs to be taken. Home or away always be in sync with your pool. PoolSync Ready equipment includes: • ChlorSync™ Models CS30 CS40 & CS50 • HeatWave SuperQuiet® Heat Pumps • HeatChlor Chlorinator & Heat Pump Combo
Screenshots
Verdict
The clearest difference is rating: PoolSync at 2.1 against MyDolphin's 1.6. PoolSync also leads on review sentiment (20% vs 7%). MyDolphin's advantage is iOS requirement (13.0 vs 15.1). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PoolSync holds the better App Store score, 2.1 against 1.6. Both are backed by a comparable volume of ratings — 185 and 64 respectively. Written reviews point the same way: 7% of MyDolphin's written reviews are positive against 20% of PoolSync's.
MyDolphin ships an update every 3 months, PoolSync every 2 months. The most recent releases landed on October 8, 2026 and October 12, 2026 respectively.
| Parameter | MyDolphin | PoolSync |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (185 ratings) | 2.1 (64 ratings) — better |
| Positive reviews | 6.9% of reviews | 19.7% of reviews — better |
| Number of ratings | 185 — better | 64 |
| Update frequency | Every 3 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 31 MB | 39 MB |
| Age rating | 4+ | 4+ |
| Developer | Maytronics | AquaCal AutoPilot, Inc |
Customer experience
MyDolphin
PoolSync
User reviews
MyDolphin
From 185 App Store ratingsWhat we love
- ⭐ Great pool cleaner
- 🤖 Excellent automatic cleaning
- 👍 Works as expected
Room to improve
- 🐛 Bluetooth connectivity issues
- 🔌 App doesn't work/connect to robot
- ⚠️ Unreliable app performance
- 🤦♂️ Poor app design and functionality
- 💸 Expensive for limited features
PoolSync
From 64 App Store ratingsWhat we love
- 👍 Controls pool features remotely
- 👍 Can monitor chlorinator and heat pump
- 👍 App improved over time (recent positive)
- 👍 Easy to set up (recent positive)
- 👍 Controls pumps, heater, valves, spa, lights
Room to improve
- 🐛 Frequent disconnection issues
- 🐛 "Unit does not appear online" error
- 🐛 Basic functionality, minimal details
- 🐛 Poor customer service/no response
- 🐛 Wi-Fi password issues (spaces not allowed)
Bugs and requests
MyDolphin
Reported bugs
4 issues- App can't find/connect to robot
- App freezes or crashes frequently
- Cleaning mode and settings not working
- Bluetooth connection unreliable or lost
Requested features
4 requests- Add progress indicator for cleaning cycle
- Allow changing cleaning cycle during operation
- Integrate underwater camera and responsive controls
- Improve app compatibility and regular updates
PoolSync
Reported bugs
18 issues- Connection issues: "cloud connected" but "unit does not appear online"
- Wi-Fi connection fails even when close to router
- App gets stuck in setup mode, doesn't find heater/chiller (Error 1012)
- Cannot input spaces in Wi-Fi password
- Bug in verification screen preventing code input
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- App disconnects from controller frequently, even when close
- App loses connection after a few weeks of use
- Unit not found after initial setup
- Update broke remote control functionality
- Scheduling functionality removed/broken after updates
- Password authentication screen is broken
- Forced update requires physical button press for authorization
- Scheduling feature removed from app
- Tiny font size, difficult to read
- Scheduling system does not work, settings disappear
- Repeatedly need to resync device after closing app
- Heater turns on with pump schedule instead of app schedule
- Location services required for app functionality
Requested features
15 requests- Add temperature history graph
- Add notifications for heater issues
- Integrate relay contacts for heating priority
- Allow spaces in Wi-Fi passwords
- Add Alexa, Google, HomeKit, IFTTT integration
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- Improve UI aesthetics (background color, animation, sound)
- Add solar info to the app
- Ability to add/edit equipment through the app
- Create group schedules via the app
- Usage meter for heater run time
- Dynamic Type support for text scaling
- Ability to size text
- Create two schedules (on time and off time)
- Restore scheduling function
- Add a low point for heat and high point for chiller
In-app purchases
MyDolphin
No in-app purchases
PoolSync
No in-app purchases
