Still does not allow a space between words in the Wi-Fi password. Broken
Our Wi-Fi password is four words, each separated by a space. We have no problems using this for any other device.
When we try to put in the Wi-Fi password for PoolSync to connect to our Wi-Fi system, it will not let us put in a space between words. Using an underscore still does not fix the problem
We have not been able to use it for at least a year. Just a waste.
How can people not let people put a space in between words in a password?
When we try to put in the Wi-Fi password for PoolSync to connect to our Wi-Fi system, it will not let us put in a space between words. Using an underscore still does not fix the problem
We have not been able to use it for at least a year. Just a waste.
How can people not let people put a space in between words in a password?
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Used to work great
I’ve had this app for about a year. The first year it worked fantastic! Then a couple of weeks ago it disconnected from my pool heater and I can’t reconnect it. The error says it’s an issue with Apple and ISO but can the app do something for us Apple users? I love this app when it works!
Issues with inputting verification code
I’ve been trying to set up my account for two days for my new heat pump, and when the verification screen comes up to enter the code it does not allow me to type in. Appears to be a bug.
Glitchy app!
App doesn’t work all the time. Connecting to heater, goes in and out. Too many times must download and reinstall the app.
Disappointing
Can’t access pool heater or anything if not locally set up.
Wifi password still broken
Our Wi-Fi password is forward, separated by a space. We have no problems using this for any other device.
When we try to put in the Wi-Fi password for PoolSync to connect to our Wi-Fi system, it will not let us put in a space. Using an underscore still does not fix the problem
We have not been able to use it for at least a year. Just a waste.
How can people not let people put a space in for a password?
When we try to put in the Wi-Fi password for PoolSync to connect to our Wi-Fi system, it will not let us put in a space. Using an underscore still does not fix the problem
We have not been able to use it for at least a year. Just a waste.
How can people not let people put a space in for a password?
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Latest update does not allow spaces in Wi-Fi password
This app routinely goes off-line. I will have to go out and hit the button to re-sync it. But now with this update, it won’t let me put in my Wi-Fi password. That is because my Wi-Fi password has spaces in it.
Broken.
Broken.
Dead
Worked very well for about 3 weeks, after that heater not found anymore. Reset, restart nothing worked. Needs much work and improvements!
Unable to connect
I’m unable to connect to the pool heater after updating the app
Poor
Unable to connect the app to the heater. Tried many times and multiple ways and still no connection.
Awesome!
This app is really top notch if you know how to use it. It doesn’t take much to figure it out even if you have limited knowledge. I have the full automation for the chlorine and acid to keep my water balanced as well as a spa with a few other features and it gives me control over all of it. I have the spa programmed to start warming up before I get home from work so it’s hot and ready right away. It’s so much easier than having to turn valves manually to start my spa or have to test my water and try to figure out how much chlorine or acid I needed to add myself. It has taken so much of that work out of my hands and I couldn’t be happier with it. Love, love, love it!!!
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Not automation
This has to be the worst app of all time. Brand new pool with “automation”. Doesn’t stick to a schedule, nobody assists you, pool heater comes on randomly, not user friendly. There is nothing automatic about this automation. It’s a joke. Company should be ashamed to put out such a terrible app
Terrible
Works about 5% of the time. Equipment constantly says “unit does not appear to be online”. Tried removing equipment and reinstalling (which took about 30 try’s with all the errors). Useless app
Unable to make schedule on the app
As a pool heater installer, I would greatly appreciate the ability to add or edit equipment through the app and create group schedules via the app.
So unreliable
You need to do some sort of voodoo dance to have any chance of it connecting. Once it does, it’ll probably disconnect a few days later and you have to do it again. I really wish they would test this properly and make the app more reliable.
Doesn’t work
Pool sync device can’t find WiFi I’m connected to. On hold for 50 minutes and counting. Device and app no good so far
Always fails
The app constantly says ‘your unit doesn’t appear to be online’ when I can clearly see through my WiFi app that it is clearly connected and online. This is a problem since I live 1100 miles away and need to be able to control the unit from afar. That’s the whole point of the app. Cant reset it from 4 states away either so it’s completely useless most of the time.
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Modern Updates Required
This app performs good. However, the esthetics are subpar and cutting edge features such as Alexa, Google, HomeKit and IFTTT integration are not available. In regard to esthetics, it needs more background color, animation / sound to indicate what’s active and a more simplified UI.
All that aside, it’s the most cost effective and complete pool remote control system in the industry. I can control my Pumps, Heater, Valves, Spa, lights and other features from a single app. Amazing!!!
All that aside, it’s the most cost effective and complete pool remote control system in the industry. I can control my Pumps, Heater, Valves, Spa, lights and other features from a single app. Amazing!!!
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Unit will not show up in app
Unit will not show in app despite nothing changing. On same network, standing right in front of it.
Terrible App
It loses connection all the time. Not sure if the App or the unit is the problem. Since you have to be at the house to reset it all the time it is most times useless as I wouid like to adjust the temp before I get home.
