MyDolphin Plus vs PoolSync
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyDolphin Plus
Control your robotic pool cleaner remotely via Wi-Fi or Bluetooth. Schedule cleaning cycles, use voice commands, and even create custom LED light shows. Enjoy a pristine pool with effortless management.
- Remote control from anywhere
- Voice control via Siri
- Schedule cleaning modes
- Initiate robot ascent
- Name your robot
- Create LED light shows
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Welcome to Maytronics! You are the proud owner of the Dolphin robotic pool cleaner. Now let's make sure you enjoy the full experience. The Dolphin robotic pool cleaner is designed to make sure you have a clean pool, and crystal-clear pool water. The 'MyDolphin™ Plus' app gives you complete control over what the robot does and the way it does it. The Dolphin robotic pool cleaner is connected to your mobile using Wi-Fi® and Bluetooth® so you can control it from anywhere at any time! You can use your mobile, or voice control to send your robot out to clean and tell it when to stop. The 'MyDolphin™ Plus App allows you to: * Control your pool cleaner from anywhere at any time. * Voice control it via Siri® * Setup timer and cleaning modes * Tell the robot to climb up to the surface for easy pickup * Name your robot * Drive it around, just for fun * Create an underwater LED show * And much more. Some features may vary between different Dolphin models. Plus, we have the most fantastic customer care team that is always there for you. Contact us for anything you need.
PoolSync
Control your pool equipment remotely from your iOS device. Adjust settings like temperature and sanitization, create schedules, and receive important alerts. Stay connected to your pool's status whether you're at home or away.
- Remote equipment control
- Adjust heat pump set point
- Change sanitization level
- Create schedules
- Receive alerts
- Monitor pool status
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Effortlessly control PoolSync™ Ready equipment from your iOS device. Adjust the heat pump set point, change the sanitization level, create schedules and receive alerts when action needs to be taken. Home or away always be in sync with your pool. PoolSync Ready equipment includes: • ChlorSync™ Models CS30 CS40 & CS50 • HeatWave SuperQuiet® Heat Pumps • HeatChlor Chlorinator & Heat Pump Combo
Screenshots
Verdict
The clearest difference is rating: MyDolphin Plus at 4.7 against PoolSync's 2.1. MyDolphin Plus also leads on ratings volume (8.9K vs 64) and iOS requirement (13.0 vs 15.1). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyDolphin Plus holds the better App Store score, 4.7 against 2.1. That said, the two scores are not equally well evidenced: MyDolphin Plus has 8.9K ratings behind it against 64, so its average is the more settled of the two. Written reviews split almost evenly too, at 20% and 20% positive.
Both ship on a similar rhythm, roughly every 2 months. The most recent releases landed on September 23, 2026 and September 18, 2026 respectively.
| Parameter | MyDolphin Plus | PoolSync |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (8.9K ratings) — better | 2.1 (64 ratings) |
| Positive reviews | 19.7% of reviews | 19.7% of reviews |
| Number of ratings | 8.9K — better | 64 |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 13.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 108 MB | 39 MB |
| Age rating | 4+ | 4+ |
| Developer | Maytronics | AquaCal AutoPilot, Inc |
Customer experience
MyDolphin Plus
PoolSync
User reviews
MyDolphin Plus
From 8.9K App Store ratingsWhat we love
- ⚡ Fast cleaning performance
- 🤖 Efficient robot operation
- 🧹 Excellent pool cleaning
- 📱 Convenient app control
- 🕰️ Useful scheduling options
Room to improve
- 🐛 Frequent connectivity issues
- 📵 Unreliable app functionality
- 🔁 Constant need to re-login/reconnect
- 🕰️ Slow app response times
- 🚫 Limited app features/customization
PoolSync
From 64 App Store ratingsWhat we love
- 👍 Controls pool features remotely
- 👍 Can monitor chlorinator and heat pump
- 👍 App improved over time (recent positive)
- 👍 Easy to set up (recent positive)
- 👍 Controls pumps, heater, valves, spa, lights
Room to improve
- 🐛 Frequent disconnection issues
- 🐛 "Unit does not appear online" error
- 🐛 Basic functionality, minimal details
- 🐛 Poor customer service/no response
- 🐛 Wi-Fi password issues (spaces not allowed)
Bugs and requests
MyDolphin Plus
Reported bugs
5 issues- App freezes and crashes frequently
- Inability to connect to robot via app
- Inconsistent app performance after updates
- Scheduled cleaning cycles not working as expected
- Manual control features not functioning properly
Requested features
5 requests- Improved app stability and reliability
- More flexible scheduling options
- Ability to monitor cleaning history remotely
- Enhanced manual control/navigation in app
- Automatic notifications for completed cycles
PoolSync
Reported bugs
18 issues- Connection issues: "cloud connected" but "unit does not appear online"
- Wi-Fi connection fails even when close to router
- App gets stuck in setup mode, doesn't find heater/chiller (Error 1012)
- Cannot input spaces in Wi-Fi password
- Bug in verification screen preventing code input
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- App disconnects from controller frequently, even when close
- App loses connection after a few weeks of use
- Unit not found after initial setup
- Update broke remote control functionality
- Scheduling functionality removed/broken after updates
- Password authentication screen is broken
- Forced update requires physical button press for authorization
- Scheduling feature removed from app
- Tiny font size, difficult to read
- Scheduling system does not work, settings disappear
- Repeatedly need to resync device after closing app
- Heater turns on with pump schedule instead of app schedule
- Location services required for app functionality
Requested features
15 requests- Add temperature history graph
- Add notifications for heater issues
- Integrate relay contacts for heating priority
- Allow spaces in Wi-Fi passwords
- Add Alexa, Google, HomeKit, IFTTT integration
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- Improve UI aesthetics (background color, animation, sound)
- Add solar info to the app
- Ability to add/edit equipment through the app
- Create group schedules via the app
- Usage meter for heater run time
- Dynamic Type support for text scaling
- Ability to size text
- Create two schedules (on time and off time)
- Restore scheduling function
- Add a low point for heat and high point for chiller
In-app purchases
MyDolphin Plus
No in-app purchases
PoolSync
No in-app purchases
Questions
Is MyDolphin Plus free?
Is PoolSync free?
Which has better reviews, MyDolphin Plus or PoolSync?
Do MyDolphin Plus or PoolSync have ads?
Which is updated more often, MyDolphin Plus or PoolSync?
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