Comparison

etisalat UAE vs 959@FM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

etisalat UAE

Manage your mobile and home services, recharge prepaid plans, pay bills, and subscribe to add-ons. Discover exclusive deals on devices, smart home products, and insurance. Enjoy 24/7 live chat support for all your needs.

Highlights
  • Manage multiple accounts
  • Recharge prepaid plans
  • Pay bills
  • Subscribe to add-ons
  • Exclusive online offers
  • 24/7 live chat support
  • Device and smart home deals
Features
Read full description

The official etisalat UAE app. Everything etisalat, right in your pocket.
 Manage your mobile, home internet, devices and more from one simple app. Recharge in seconds, pay bills, unlock deals you won't find anywhere else, and get help around the clock. No queues, no store visits.
 WHY YOU'LL LOVE IT • One app for all your accounts. Switch between mobile, home and family lines instantly • App-exclusive prices and offers • Free eSIM activation with UAE PASS or facial recognition, all digital • Fast & free delivery • Live chat support, 24/7 day or night
 MOBILE PLANS Postpaid: Get exclusive app-only savings on Freedom plans. Enjoy unlimited data, international minutes and a STARZPLAY subscription included. Choose a physical SIM or go instant with eSIM. Prepaid: Buy a plan and get a free SIM. Earn bonus credit every time you recharge. Ready to upgrade? Move from prepaid to postpaid in a few taps, anytime.
 MAKE YOUR OWN OFFER Build a bundle with exactly the data, minutes and roaming you need, or pick from add-on deals curated just for you. Choose from data, voice, combo, roaming, TV and calling packs, with multiple ways to pay.
 FAMILY PLANS Get free bonus data and share it across your family's lines.
 eLIFE HOME INTERNET & TV Enjoy ultra-fast fibre with TV channels plus Amazon and STARZPLAY subscriptions included, and get special savings when you order in the app. Upgrade your plan to stream live sports, enjoy free installation on online orders, and take your connection with you using Home Move.
 5G HOME WIRELESS Get unlimited data with no installation. Just plug in our 5G router and you're online. It's delivered fast and free*, with STARZPLAY and GoChat included.
 DEVICES Shop the latest smartphones, laptops, tablets, headphones, speakers and gaming consoles. Get fast, free delivery* and spread the cost with easy instalment plans.
 SMART HOME Make your home smarter with exclusive deals on smart-home devices, plus a free trial of our Home Control service. Fast, free delivery* and easy instalment plans are available.
 INSURANCE Compare quotes from insurers trusted by etisalat and protect what matters in minutes.
 MORE YOU CAN DO • Pay bills and recharge for multiple accounts • Renew your Emirates ID registration • Invite friends and earn free data • Get free subscriptions with postpaid entertainment packs
 Download etisalat UAE and start saving today.
 *Terms and conditions apply. Offers are subject to change. See the app for full details.

About

959@FM

Easily book facility services at KAUST without making calls. Manage requests, track progress, view history, and submit complaints on the go. Get real-time notifications and rate services to ensure quality.

Highlights
  • Book facility services
  • Manage requests
  • Track request progress
  • View request history
  • Submit complaints
  • Real-time notifications
  • Rate service experience
Features
Read full description

959@FM is an easy way to book your facilities services at KAUST without calling 959. Just download the app, create an account, and let us know your needs. Manage your requests on the go, check your request progress, check your request history, check your home details, enquire about any service or info, raise your complaint, get real time notification, and rate your experience to help us maintain quality services. Why 959@FM? Easy to use with an online accessibility via Wi-Fi, 4g, 5g Available for any registered user that needs a facilities services at KAUST Ability to create a request from anywhere in the world where you have network access, even when you are on holiday. Works offline, knowing that your request will be submitted automatically once you are connected to a network again. Linked to the FM Call Center 24/7. 959@FM provides 12+ Facilities Management Services such as: Air Conditioning Electricity Fire System Plumbing Lifts & Garage Doors Pest Control Horticulture Civil Appliances Waste & Janitorial Nanny Housekeeping and more. For more details about facilities Management reach out to us at https://www.fm.kaust.edu.sa Facilities Management "...delivering exceptional customer experience..."

Screenshots

etisalat UAE4 screens
959@FM4 screens

Verdict

The call

The clearest difference is rating: etisalat UAE at 4.6 against 959@FM's 1.0. etisalat UAE also leads on review sentiment (33% vs 0%) and ratings volume (27K vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

etisalat UAE holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: etisalat UAE has 27K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 33% of etisalat UAE's written reviews are positive against 0% of 959@FM's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 10 days. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard3 real differences · 7 level
etisalat UAE versus 959@FM: the parameters behind the verdict, then further details
Parameteretisalat UAE959@FM
PriceFreeFree
Rating4.6 (27K ratings) — better1.0 (2 ratings)
Positive reviews33.3% of reviews — better0.0% of reviews
Number of ratings27K — better2
Update frequencyEvery 10 daysEvery 10 days
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.6 — better16.6
Further details — not scored
Size532 MB107 MB
Age rating4+4+
DeveloperEmirates Telecommunications CorporationKing Abdullah University of Science and Technology

Customer experience

etisalat UAE

All ratings26,686 ratings
Positive91.2%
Neutral1.6%
Negative7.3%
Written reviews327 reviews
Positive33.3%
Neutral5.8%
Negative60.9%

959@FM

All ratings2 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

etisalat UAE

Reported bugs

3 issues
  • App crashes frequently
  • Login and authentication issues
  • Inaccurate data tracking

Requested features

3 requests
  • Improve payment options
  • Streamline account management
  • Enhance customer support

959@FM

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

etisalat UAE

No in-app purchases

None

959@FM

No in-app purchases

Questions

Is etisalat UAE free?
etisalat UAE is free to download, with no in-app purchases.
Is 959@FM free?
959@FM is free to download, with no in-app purchases.
Which has better reviews, etisalat UAE or 959@FM?
etisalat UAE is rated higher. etisalat UAE averages 4.6 out of 5 from 27K ratings, while 959@FM averages 1.0 from 2 ratings.
Do etisalat UAE or 959@FM have ads?
Neither etisalat UAE nor 959@FM shows ads.
Which is updated more often, etisalat UAE or 959@FM?
etisalat UAE ships an update every 10 days, and 959@FM every 10 days. Most recently, etisalat UAE was updated on November 6, 2026 and 959@FM on November 3, 2026.

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