etisalat UAE vs 959@FM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
etisalat UAE
Manage your mobile and home services, recharge prepaid plans, pay bills, and subscribe to add-ons. Discover exclusive deals on devices, smart home products, and insurance. Enjoy 24/7 live chat support for all your needs.
- Manage multiple accounts
- Recharge prepaid plans
- Pay bills
- Subscribe to add-ons
- Exclusive online offers
- 24/7 live chat support
- Device and smart home deals
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The official etisalat UAE app. Everything etisalat, right in your pocket. Manage your mobile, home internet, devices and more from one simple app. Recharge in seconds, pay bills, unlock deals you won't find anywhere else, and get help around the clock. No queues, no store visits. WHY YOU'LL LOVE IT • One app for all your accounts. Switch between mobile, home and family lines instantly • App-exclusive prices and offers • Free eSIM activation with UAE PASS or facial recognition, all digital • Fast & free delivery • Live chat support, 24/7 day or night MOBILE PLANS Postpaid: Get exclusive app-only savings on Freedom plans. Enjoy unlimited data, international minutes and a STARZPLAY subscription included. Choose a physical SIM or go instant with eSIM. Prepaid: Buy a plan and get a free SIM. Earn bonus credit every time you recharge. Ready to upgrade? Move from prepaid to postpaid in a few taps, anytime. MAKE YOUR OWN OFFER Build a bundle with exactly the data, minutes and roaming you need, or pick from add-on deals curated just for you. Choose from data, voice, combo, roaming, TV and calling packs, with multiple ways to pay. FAMILY PLANS Get free bonus data and share it across your family's lines. eLIFE HOME INTERNET & TV Enjoy ultra-fast fibre with TV channels plus Amazon and STARZPLAY subscriptions included, and get special savings when you order in the app. Upgrade your plan to stream live sports, enjoy free installation on online orders, and take your connection with you using Home Move. 5G HOME WIRELESS Get unlimited data with no installation. Just plug in our 5G router and you're online. It's delivered fast and free*, with STARZPLAY and GoChat included. DEVICES Shop the latest smartphones, laptops, tablets, headphones, speakers and gaming consoles. Get fast, free delivery* and spread the cost with easy instalment plans. SMART HOME Make your home smarter with exclusive deals on smart-home devices, plus a free trial of our Home Control service. Fast, free delivery* and easy instalment plans are available. INSURANCE Compare quotes from insurers trusted by etisalat and protect what matters in minutes. MORE YOU CAN DO • Pay bills and recharge for multiple accounts • Renew your Emirates ID registration • Invite friends and earn free data • Get free subscriptions with postpaid entertainment packs Download etisalat UAE and start saving today. *Terms and conditions apply. Offers are subject to change. See the app for full details.
959@FM
Easily book facility services at KAUST without making calls. Manage requests, track progress, view history, and submit complaints on the go. Get real-time notifications and rate services to ensure quality.
- Book facility services
- Manage requests
- Track request progress
- View request history
- Submit complaints
- Real-time notifications
- Rate service experience
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959@FM is an easy way to book your facilities services at KAUST without calling 959. Just download the app, create an account, and let us know your needs. Manage your requests on the go, check your request progress, check your request history, check your home details, enquire about any service or info, raise your complaint, get real time notification, and rate your experience to help us maintain quality services. Why 959@FM? Easy to use with an online accessibility via Wi-Fi, 4g, 5g Available for any registered user that needs a facilities services at KAUST Ability to create a request from anywhere in the world where you have network access, even when you are on holiday. Works offline, knowing that your request will be submitted automatically once you are connected to a network again. Linked to the FM Call Center 24/7. 959@FM provides 12+ Facilities Management Services such as: Air Conditioning Electricity Fire System Plumbing Lifts & Garage Doors Pest Control Horticulture Civil Appliances Waste & Janitorial Nanny Housekeeping and more. For more details about facilities Management reach out to us at https://www.fm.kaust.edu.sa Facilities Management "...delivering exceptional customer experience..."
Screenshots
Verdict
The clearest difference is rating: etisalat UAE at 4.6 against 959@FM's 1.0. etisalat UAE also leads on review sentiment (33% vs 0%) and ratings volume (27K vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
etisalat UAE holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: etisalat UAE has 27K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 33% of etisalat UAE's written reviews are positive against 0% of 959@FM's.
Both ship on a similar rhythm, roughly every 10 days. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.
| Parameter | etisalat UAE | 959@FM |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (27K ratings) — better | 1.0 (2 ratings) |
| Positive reviews | 33.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 27K — better | 2 |
| Update frequency | Every 10 days | Every 10 days |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.6 — better | 16.6 |
| Further details — not scored | ||
| Size | 532 MB | 107 MB |
| Age rating | 4+ | 4+ |
| Developer | Emirates Telecommunications Corporation | King Abdullah University of Science and Technology |
Customer experience
etisalat UAE
959@FM
Bugs and requests
etisalat UAE
Reported bugs
3 issues- App crashes frequently
- Login and authentication issues
- Inaccurate data tracking
Requested features
3 requests- Improve payment options
- Streamline account management
- Enhance customer support
959@FM
Not enough reviews yet to summarise bugs or requests.
In-app purchases
etisalat UAE
No in-app purchases
959@FM
No in-app purchases









