PrimeMobi vs My
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PrimeMobi
Manage your bank accounts conveniently from your mobile device. Access services like balance inquiries, mini statements, utility payments, and money transfers. Sign up with your branch to start banking on the go.
- Balance enquiry
- Mini statements
- Utility payments
- Mpesa transfers
- Airtime top-ups
- Cheque enquiry
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Welcome to the Prime Bank Mobile Banking App. Our customers can enjoy banking at their fingertips, through mobile devices. Services includes balance enquiry, mini statements, statement on demand, utility payments, stop payments, cheque enquiry, Mpesa B2C, Mpesa C2B, PesaLink, mVisa, airtime top-ups, and much more. Sign-up with your Branch to avail this service.
My
Manage your mobile money transactions with ease. View your balance, send money, pay bills, and buy goods and services quickly. Secure login with biometrics and convenient access to frequent contacts and payment options.
- View M-PESA balance
- Biometric login
- Send money via QR, contacts, or favorites
- Pay bills easily
- Buy goods and services
- Withdraw cash
- Buy airtime
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Your Entire Digital Life in One Place My OneApp brings together everything you need—your M‑PESA balance, airtime, data, SMS, Bonga points, and essential services—right on your home screen. No switching between apps. No hassle. A Fresh New Experience Get instant visibility of what matters most from your M-PESA, bundle and even bonga balance Simpler Navigation Access your quick actions and frequent transactions faster Do More With Your Money Unlock more possibilities with M‑PESA – Invest, Borrow, Insure Connectivity Made Easy Buy airtime, data bundles, and home fibre quickly and conveniently Make Payments Faster Pay quickly and securely with Scan to Pay QR, AI Pay and NFC payments Care, Right at Your Fingertips Handle essential support requests directly from your phone
Screenshots
Verdict
The clearest difference is review sentiment: My at 90% against PrimeMobi's 0%. My also leads on ratings volume (1K vs 2) and update cadence (monthly vs every 3 months). PrimeMobi's advantage is ads (none vs shown) and rating (5.0 vs 4.6). On price, in-app purchases, device support and iOS requirement there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PrimeMobi holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: My has 1K ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 0% of PrimeMobi's written reviews are positive against 90% of My's, so the app with the better star average is not the one people write more warmly about.
PrimeMobi ships an update every 3 months, My monthly. The most recent releases landed on October 2, 2026 and October 19, 2026 respectively.
| Parameter | PrimeMobi | My |
|---|---|---|
| Price | Free | Free |
| Rating | 5.0 (2 ratings) — better | 4.6 (1K ratings) |
| Positive reviews | 0.0% of reviews | 89.6% of reviews — better |
| Number of ratings | 2 | 1K — better |
| Update frequency | Every 3 months | Monthly — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 12.0 — better | 13.0 |
| Further details — not scored | ||
| Size | 57 MB | 240 MB |
| Age rating | 17+ | 9+ |
| Developer | PrimeBank | Safaricom Limited |
Customer experience
PrimeMobi
My
Bugs and requests
PrimeMobi
Not enough reviews yet to summarise bugs or requests.
My
Reported bugs
3 issues- Incomplete or missing transaction details
- Issues with reversing or recovering sent payments
- Compatibility problems on certain devices or OS versions
Requested features
4 requests- Allow customization of transaction categories
- Improve transaction history and statement viewing
- Provide offline access or data-free usage
- Integrate with other financial apps and services
In-app purchases
PrimeMobi
No in-app purchases
My
No in-app purchases
