My Trimble Protected vs SkillsUp

The My Trimble Protected (MTP) mobile app enables Trimble dealers to efficiently manage product support and service issues remotely. Field technicians can initiate support requests and attach high-resolution images and videos, providing Trimble support with a clear understanding of the issue. MTP facilitates real-time communication with Trimble experts, accelerating problem resolution. The MTP Mobile app key features: Effortless Case Creation: Technicians can quickly create detailed support cases for their dealership and customers directly from mobile devices, capturing all necessary information upfront. Rich Media Attachments: Seamlessly attaching images and videos to support cases adds crucial context, enabling quicker issue diagnosis and targeted guidance, minimizing follow-up and site visits. Real-Time Communication: MTP facilitates direct, real-time communication between field technicians and support specialists via active support cases, enabling efficient troubleshooting, faster diagnoses, and effective solutions. Proactive Notifications: Users are promptly notified about the status of their support and service cases, allowing them to stay updated and take necessary actions.

SkillsUp lets you assemble and manage teams without need for micromanagement. Pick skills, required for your tasks, set milestones for evaluation and rate responsible person for them. The rating is done by adding a skill point to the selected skill. There are three criteria to rate: Timing, Quality and Autonomy. If you don't feel that team member performed well, don't reward him/her with skill point. Progress is visible to all team members within the team. That's acts as a grate motivator to perform and compete. Skills gained, stays permanently with team member.  This app will greatly help to manage distant and in office teams. New skill trees are added constantly!