Comparison

Etihad WE vs Smart Salik

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Etihad WE

Manage your water and electricity accounts with real-time information and various services. Track requests, view consumption, and access account documents easily. Offers features like SOS calls and location services for customer support.

Highlights
  • Service Activation (Move-In)
  • Clearance Certificate (Move-Out)
  • Request Tracking
  • SOS Feature
  • Consumption Graphs
  • Downloadable Invoices & Statements
Features
Read full description

Welcome to the Etihad Water and Electricity e-Services. Etihad WE mobile App is an intuitive application that provides Etihad WE's customers with real time information about their Etihad WE accounts in addition to many other services. New revamped design & UI enhancements. Improved performance and effectiveness Service Activation (Move-In) Clearance Certificate (Move-Out) Other Services Tracking your request without login. SOS Feature (One Touch Call to Emergency Numbers) GPS Tracking to reach our Customer Service Centers and Payment Locations Analytical Graphs for your consumption Download your Green Invoice and Pdf’s for Account Summary, Account Statement, Consumption History and Payment History. Friends Corner’s: Facilitate to pay your friends bill Customize your dashboard as you like

About

Smart Salik

Manage your Salik toll account conveniently from your smartphone. Recharge your balance, track toll crossings, and receive important alerts. The app also allows for vehicle and profile management, with easy access to transaction history and customer support.

Highlights
  • Recharge Salik account
  • Track toll crossings
  • Receive alerts and notifications
  • Manage vehicle plates
  • View transaction history
  • Manage multiple profiles
Features
Read full description

Welcome to the new official Salik app – your smart companion for seamless mobility. The new official Salik app provides a convenient and secure platform for all Salik users to access and manage their accounts directly from their smartphones. Key Features: Seamlessly recharge your Salik account using multiple available payment methods. Trip Tracking Monitor all Salik toll gate crossings with complete trip history. Notifications & Alerts Get instant updates on variable toll rates, low balance, unpaid trips & transactions, and violations. Vehicle Management Add, update, or remove vehicle plates linked to your account effortlessly. Transactions & Statements View detailed transaction history and download monthly statements. Account Services Keep your contact information and preferences up to date for effective communication. Customer Support Access help, FAQs, or contact Salik support directly through the app. Multiple Profiles Easily manage multiple profiles for your family and friends all in one convenient place. Enhanced Dashboard Access key insights about your account balance and activity at a glance. Stay informed with a countdown timer that alerts you to potential violations before they occur. The new official Salik App requires the following permissions: Location Services: The app will access this service to provide directions to Salik services. Photos / Media: The app will access these files to allow you to use Salik services. Camera: The app will access the camera to allow you to use Salik services. Push Notifications: The app will send Push Notifications if the user agrees to accept the notifications on their device.

Screenshots

Etihad WE4 screens
Smart Salik4 screens

Verdict

The call

The clearest difference is rating: Etihad WE at 4.5 against Smart Salik's 1.8. Etihad WE also leads on update cadence (monthly vs every 2 months) and review sentiment (16% vs 8%). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Etihad WE holds the better App Store score, 4.5 against 1.8. Both are backed by a comparable volume of ratings — 132 and 114 respectively. Written reviews point the same way: 16% of Etihad WE's written reviews are positive against 8% of Smart Salik's.

UpkeepUpdate frequency

Etihad WE ships an update monthly, Smart Salik every 2 months. The most recent releases landed on October 29, 2026 and October 26, 2026 respectively.

Scorecard3 real differences · 7 level
Etihad WE versus Smart Salik: the parameters behind the verdict, then further details
ParameterEtihad WESmart Salik
PriceFreeFree
Rating4.5 (132 ratings) — better1.8 (114 ratings)
Positive reviews16.1% of reviews — better7.8% of reviews
Number of ratings132 — better114
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple WatchiPhone, iPad, iPod
Requires iOS16.615 — better
Further details — not scored
Size231 MB62 MB
Age rating17+4+
DeveloperEtihad Water & ElectricityRTA-SALIK

Customer experience

Etihad WE

All ratings18 ratings
Positive94.4%
Neutral0.0%
Negative5.6%
Written reviews31 reviews
Positive16.1%
Neutral0.0%
Negative83.9%

Smart Salik

All ratings114 ratings
Positive18.4%
Neutral0.9%
Negative80.7%
Written reviews192 reviews
Positive7.8%
Neutral5.7%
Negative86.5%

Bugs and requests

Etihad WE

Not enough reviews yet to summarise bugs or requests.

Smart Salik

Reported bugs

14 issues
  • App stuck on loading/splash screen
  • Login button not responding
  • Password reset not working properly
  • OTP not being sent to SMS
  • Credit not updating after recharge
Show 9 more
  • App freezes during payment processing
  • Incompatibility with iOS 13 and newer versions
  • App crashes on iPhone X and newer models
  • Black screen during recharge attempt
  • App closes when opening parking payment page
  • Session timeout and forced logout
  • Incorrect error messages displayed
  • Server connection failures
  • Inconsistent balance display with outstanding trips

Requested features

12 requests
  • Face ID and fingerprint authentication
  • Save password and auto-login functionality
  • Apple Pay and digital wallet integration
  • Save credit card details for faster recharge
  • Purchase recharge cards directly from app
Show 7 more
  • Recharge card purchase history
  • UAE Pass login option in app
  • Multiple vehicle registration per account
  • Auto-refresh functionality
  • Integration with digital identity system
  • Simplified login using mobile number or email
  • App functionality outside UAE

In-app purchases

None

Etihad WE

No in-app purchases

None

Smart Salik

No in-app purchases

Questions

Is Etihad WE free?
Etihad WE is free to download, with no in-app purchases.
Is Smart Salik free?
Smart Salik is free to download, with no in-app purchases.
Which has better reviews, Etihad WE or Smart Salik?
Etihad WE is rated higher. Etihad WE averages 4.5 out of 5 from 132 ratings, while Smart Salik averages 1.8 from 114 ratings.
Do Etihad WE or Smart Salik have ads?
Neither Etihad WE nor Smart Salik shows ads.
Which is updated more often, Etihad WE or Smart Salik?
Etihad WE ships an update monthly, and Smart Salik every 2 months. Most recently, Etihad WE was updated on October 29, 2026 and Smart Salik on October 26, 2026.

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