Etihad WE appears to be a legitimate app. The AppsHunter Legitimacy Score for Etihad WE is 95 out of 100 points across 7 verification signals from App Store and developer data.

Etihad WE Reviews: Is It Legit?

Name: Etihad WE
Rating: 4.5 (160 reviews)

Etihad WE

Etihad Water & Electricity

💼 Business

🔧 Utilities

Customer Experience

Positive experience16.1% of reviews

Neutral0.0% of reviews

Negative experience83.9% of reviews

~ Based on 31 written reviews from the US App Store.

Is Etihad WE Safe?

Etihad WE appears safe based on user ratings. AppsHunter Safety Score for Etihad WE is 88/100.

This assessment is based on 160 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.8% of ratings point to a safe experience

0.0% of ratings suggest some concerns

11.3% of ratings point to a risky experience

~ Based on 160 App Store ratings for Etihad WE.

Is Etihad WE Legit?

Etihad WE appears to be a legitimate app. AppsHunter Legitimacy Score for Etihad WE is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Really great

After using the app, life became so easier and handy. This new update is more cutting edge design and less buggy

AArchilawn.com

2 months ago

App is working

Why force update ? It’s not a top security situation seriously ?

GGeorgeinUK

2 months ago

Needs to be connected to the actual WE Department

Applied for change of ownership through app on the 20th. Was told 5 days.

On 27th called help center. Found out that no one read or forwarded the request. The customer service rep couldn’t find any request against the reference number the app had provided.

He found the correct request number using Emirates ID then said. Okay I’ve started the process for you, wait 5 working days excluding public holidays…. How to follow up? Wait you’ll receive sms and email no need to do anything just wait for that …. OK …

Three days later on Aug 31, received sms that your request is received. Waited until 7 Sept.

Visited happiness center, told the lady that I applied on the 20th she asked for the reference number and that said. Okay I found your request, I will send it to the back office manager for approval, wait for sms email. After it is approved you can pay security deposit and apply for connection.

So the question is: What is the purpose of this app if it cannot process anything or generate any requests or even provide correct reference numbers for the requests it creates? Seriously?
Only to see how much your due bill is the due date?

A simple request for property owner details updating can’t be done after 18 days without repeat follow ups and human staff’s physical intervention is what makes this app a failure.

MMaster_Al

2 months ago

Payment options unreliable

It either takes more than one payment due to error sign so you try again or the Apple Pay simply comes up with an error. A long overdue problem that needs to be fixed asap please. Makes it very difficult to pay safely.

PPharoahmanda

3 months ago

Obligatory survey

The survey at the end to see my invoice shouldn't be obligatory. I need to be able to skip it and see my invoice.

BBinnayae

a year ago

Not accepting payment 🤔

Application NOT accepting payments. Please, fix before charging late/extra fees.

AApps_user2015

a year ago

Just crashes.

Slow to load any page and then crashes. Unable to pay my bill.

JJarmio

2 years ago

ابلكيشن

ابلكيشن بطيء جداً و يعلق

BUBu jaber uae

2 years ago

Sayed

Very unstable always crashing most options goes out of screen and you can’t bring it into screen, since tow weeks I’m trying to download certificate, every time it shows a message try later. Very frustrating.

SSayednazir

4 years ago

Application crashes

There is a frequent application crash issue to be be seen kindly fix the issue as it’s quite unstable.

Wwaqas_h

4 years ago

مشكلة بعد التحديث

يرجي العلم انه بعد اخر تحديث ام يعد بامكاني تسجيل الدخول باستخدام الهوية الرقمية
و شكراً

ESEbrahem salama

4 years ago

Bad

No Apple Pay

Bbadwf1000xm3

5 years ago

Response from developer

Dear user, Thank you for your feedback. We are sorry to hear that your experience didn't meet your expectations. Please share your contact details with us at mobileapps@etihadwe.ae we will get back to you. Thank you.

Bad service

Worse policies

Mmdtahnon

5 years ago

Response from developer

جيد

التطبيق جيد و مفيد

MMadX360

5 years ago

Response from developer

عزيزي المتعامل ، شكرا لك على ملاحظاتك. نأسف لسماع أن تجربتك لا تلبي توقعاتك. يمنك الغاء خاصية السؤال السري من خلال الملف الخاص بك. اذا واجهتك مشكله يرجى التواصل معنا على mobileapps@etihadwe.ae

App keep crashing

App is not letting me to login it always crash when trying to sign in .

NNemesis_2001

5 years ago

Response from developer

Attention

Tha app crashes

AAl-Faisaal

5 years ago

Response from developer

عزيزي المتعامل ، شكرا لك على ملاحظاتك. نأسف لسماع أن تجربتك لا تلبي توقعاتك. يرجى مشاركة تفاصيل الاتصال الخاصة بك معنا على mobileapps@fewa.gov.ae شكرا لك.

Very poor service

The app. Is not working on iphone. Always crash.

....../..

5 years ago

Response from developer

still...Doesn’t process payments

Two years further on and the same problem exits, shocking!

***Payments rejected each time I try to pay by c.c.***

SSilverfox1057

6 years ago

Payment not process

Cant mack the payment

AAboelbanat

6 years ago

أسوأ ابلكيشن شفته في حياتي

تعاملت مع الكثير من الابليكشن ترسل شكواك في استجابة بعد دقائق او ساعة إما ابلكيشن الكهرباء والماء يفتقر إلى السلاسة في التسجيل واجهت صعوبه في استخراج الفواتير كذلك تقييمي له سالب سالب صفر

Ooth1974

6 years ago

Response from developer

عزيزي المتعامل، شكرا لك على ملاحظاتك. نأسف لسماع أن تجربتك لا تلبي توقعاتك. يرجى مشاركة تفاصيل الاتصال الخاصة بك معنا على mobileapps@fewa.gov.ae وسنقوم بالرد عليك. شكرا لك.