Etihad WE vs ADNOC Dist
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Etihad WE
Manage your water and electricity accounts with real-time information and various services. Track requests, view consumption, and access account documents easily. Offers features like SOS calls and location services for customer support.
- Service Activation (Move-In)
- Clearance Certificate (Move-Out)
- Request Tracking
- SOS Feature
- Consumption Graphs
- Downloadable Invoices & Statements
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Welcome to the Etihad Water and Electricity e-Services. Etihad WE mobile App is an intuitive application that provides Etihad WE's customers with real time information about their Etihad WE accounts in addition to many other services. New revamped design & UI enhancements. Improved performance and effectiveness Service Activation (Move-In) Clearance Certificate (Move-Out) Other Services Tracking your request without login. SOS Feature (One Touch Call to Emergency Numbers) GPS Tracking to reach our Customer Service Centers and Payment Locations Analytical Graphs for your consumption Download your Green Invoice and Pdf’s for Account Summary, Account Statement, Consumption History and Payment History. Friends Corner’s: Facilitate to pay your friends bill Customize your dashboard as you like
ADNOC Dist
This app simplifies fuel payments, LPG cylinder orders, and loyalty program management. Users can pay for fuel remotely, top up their digital wallet, track rewards, and locate nearby stations and services.
- ADNOC Rewards program
- ADNOC Wallet functions
- Station locator
- Order LPG cylinders
- MobilePay for fuel purchases
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About ADNOC Dist: ADNOC Distribution’s new app is here to make your life easier. With the tap of a button you can pay for fuel from your Mobile; top-up your ADNOC Wallet; order LPG cylinders to your doorstep; and earn & redeem points for amazing offers with our ADNOC Rewards program. Key features of the ADNOC Dist. app include: • ADNOC Rewards program • ADNOC Wallet functions • Station locator • Order LPG cylinders • MobilePay ADNOC Rewards: Join today and enjoy Rewards every time you fuel or shop at ADNOC stations. - Earn up to 3 points for every Dirham spent at ADNOC stations plus a 25% bonus when you pay through ADNOC Wallet. - Redeem points in our C-Stores, Car Wash, and Lube change services, with lots of exciting member-only offers - Convert your ADNOC points to partner programs such as Etihad ADNOC Wallet – Start your cashless shopping experience today! With ADNOC Wallet, you can make payments across our station network using your Emirates ID, RFID smart car tags, mobile phone, or the ADNOC Plus card. You can also top-up your ADNOC Wallet account and track your financial transactions from within the application. Station locator – We are with you wherever you’d like to go! Are you looking for the nearest ADNOC Distribution station? Oasis Café’ or G’eant Express? Are you looking for the nearest lube change workshop, or a particular in-station restaurant? You can now search by station name, location, or type of service required using the ADNOC Dist. app. Order LPG Cylinders – LPG at the touch of a button! We deliver LPG Cylinders straight to your doorstep. Our certified team will deliver and install the gas cylinder for you, running all safety checks on your hose and regulator.. MobilePay – Use your phone for your purchases at ADNOC stations. Pay directly at the pump but using the MobilePay application to select your location the fuel type and the amount desired to fuel up your tank. If you have any questions or inquiries, please contact us through: adnocdistribution.ae/en/contact or call us on 800 300
Screenshots
Verdict
The clearest difference is rating: Etihad WE at 4.8 against ADNOC Dist's 3.0. Etihad WE also leads on ads (none vs shown) and monetization model (free vs free with in-app purchases). ADNOC Dist's advantage is update cadence (every 4 days vs monthly) and ratings volume (203 vs 18). On price, review sentiment, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Etihad WE holds the better App Store score, 4.8 against 3.0. That said, the two scores are not equally well evidenced: ADNOC Dist has 203 ratings behind it against 18, so its average is the more settled of the two. Written reviews split almost evenly too, at 15% and 15% positive.
Etihad WE ships an update monthly, ADNOC Dist every 4 days. The most recent releases landed on September 23, 2026 and September 22, 2026 respectively.
| Parameter | Etihad WE | ADNOC Dist |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (18 ratings) — better | 3.0 (203 ratings) |
| Positive reviews | 14.8% of reviews | 15.2% of reviews — better |
| Number of ratings | 18 | 203 — better |
| Update frequency | Monthly | Every 4 days — better |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, Apple Watch | iPhone, iPod, Apple Watch |
| Requires iOS | 16.6 | 15.6 — better |
| Further details — not scored | ||
| Size | 231 MB | 223 MB |
| Age rating | 17+ | 4+ |
| Developer | Etihad Water & Electricity | ADNOC Distribution |
Customer experience
Etihad WE
ADNOC Dist
Bugs and requests
Etihad WE
Not enough reviews yet to summarise bugs or requests.
ADNOC Dist
Reported bugs
49 issues- Error when ordering Spanish Cortado
- GPS not allowing station selection even when at the station
- Camera focus not working for claiming points from receipt
- Hard to register a new account
- App showing error for every step
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- App crashes when trying to add a card
- Unable to login after entering OTP (Emirates ID already registered error)
- Orders cancelled with no warning
- App requires Emirates ID and camera access for registration
- App features not working
- Difficult to contact customer services
- App rejects receipt claims with silly responses
- Unable to add bank card or make payment after new update
- Orders are canceled
- Unable to top up wallet, payment failure
- App not working on roaming
- Customer service not responding to calls, emails, or voicemails
- Login issues: asks to register but EID already exists
- App keeps asking to drive around the station when already at the pump
- App directs to a closed station
- Wallet server error after registration
- App crashes on opening
- Extremely slow to load
- Cannot set up account, asks to repeat PIN code
- Telling Emirates ID already exists and doesn't allow continuation
- App won't open, crashes immediately
- App not opening at all
- App crashes on iOS
- App not opening after update
- App crashes on iPhone X iOS 13
- App doesn't recognize EID
- Not receiving points after filling up
- Application not working for two weeks, unable to use money in the app
- Not all petrol stations have the ability to pay by the app
- Need to enter card details every time to top up
- Have to login every time
- Cannot log in again after logging out, goes to new register page
- Cannot register, set password, or do anything
- App is not working for two weeks
- Last update is worse than before, takes around 5 minutes to log in
- Still have to sign in every time when opening the app
- Doesn't save bank card details
- Map not working in Fujairah
- Times mentioned in the app are wrong, especially for auto wash
- App crashes when going to see beneficiary dashboard
- Gives error #10 when trying to top up
- Unable to log in to the smart wallet
- New update does not let me sign in
- Last update is very bad and difficult
Requested features
11 requests- Improve GPS functionality
- Include carwash availability information
- Include receipts of last transactions with liters and price
- More payment methods needed (Mobile Balance, App Store Billing, PayPal)
- Option to save card details
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- Option to use Apple Pay
- Add Face ID login
- Simplify program entry for all community segments
- Improve login process
- Allow topping up account without entering credit card details every time
- Consider topping up the account without entering the credit card details, always
In-app purchases
Etihad WE
No in-app purchases
ADNOC Dist
No in-app purchases
