Comparison

ServiceChannel vs Webtrac

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceChannel

Manage work orders, conduct site inspections, and review proposals from anywhere. Streamline facility management with tools for tracking, editing, and auditing locations and equipment. Capture actionable intelligence on-site to improve efficiency.

Highlights
  • Create, search, and edit work orders
  • Proposal review and actions
  • On-site inspections with Site Audit Manager
  • Search work orders by various criteria
  • Filter work orders by status
  • Edit work order details including status, priority, and schedule
  • Capture facility condition and submit work orders on-site
Read full description

Create, search, and edit Work Orders anytime from anywhere to minimize the time required to get your WOs completed. Proposal review and actions on the fly. Conduct on-site inspections of your locations with Site Audit Manager. Search Work Orders By: • Tracking Number • Work Order Number • Purchase Order Number • Location Keyword Reassign Work Orders Filter Work Orders by Status Exclude/Include Supply and Maintenance Categories in any list Edit Work Order Details: • Status • Priority • Schedule Date • Trade • Provider • NTE • Purchase Order Number • Description • Category - Notes - Photos and Attachments Proposals • Approve • Reject • View Details • View Photos and Attachments • On Hold • Assign Site Audit Manager Simple and thorough capture & centralization of actionable intelligence on location and equipment condition. Ensure consistent and comprehensive location audits, by anyone, through • Rapid, on-site capture of facility condition • Cross audit decision support • In-audit submission of work orders • Conduct audits for facilities, safety, loss prevention, construction punch lists, etc • No auditor training required Please Note: Site Audit Manager requires an additional license.

About

Webtrac

Features
Read full description

Northstar Webtrac Stay on top of your compliance with the Webtrac app. Designed specifically for companies dedicated to environmental stewardship and regulatory adherence, Northstar provides a comprehensive solution for managing all stormwater control measures (SCMs) easily and efficiently. Key Features: • Upcoming Appointments: Never miss an inspection or maintenance check with our intuitive scheduling feature. • Past Appointments: Keep track of all historical data for audits and compliance reviews. • Monitoring Reports: Generate and review detailed reports to ensure all SCMs function as required. • Maintenance Records: Document all maintenance activities to maintain a complete and accurate history. • Serviceable Items: Manage an exhaustive list of all items that require regular servicing. • Attachments: Access important documents such as blueprints and compliance certificates from the app. About Northstar: Northstar is committed to ensuring that our clients comply with all relevant regulatory authorities regarding stormwater management and SCM maintenance. We are certified to perform routine maintenance, repairs, installations, and inspections on a wide range of stormwater control measures currently in use. Our commitment to excellence and environmental protection sets us apart as a leader in the industry.

Screenshots

ServiceChannel4 screens
Webtrac4 screens

Verdict

The call

The clearest difference is update cadence: ServiceChannel at every 2 weeks against Webtrac's every 2 months. Webtrac's advantage is iOS requirement (15.1 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

ServiceChannel ships an update every 2 weeks, Webtrac every 2 months. The most recent releases landed on September 24, 2026 and September 12, 2026 respectively.

Scorecard2 real differences · 8 level
ServiceChannel versus Webtrac: the parameters behind the verdict, then further details
ParameterServiceChannelWebtrac
PriceFreeFree
Rating4.7 (784 ratings) — better—
Positive reviews15.2% of reviews—
Number of ratings784 — better—
Update frequencyEvery 2 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.1 — better
Further details — not scored
Size99 MB37 MB
Age rating4+4+
DeveloperServiceChannelNorthstar Envrionmental

Bugs and requests

ServiceChannel

Reported bugs

12 issues
  • App crashes when opening service tickets
  • App crashes when using camera outside app
  • Login required repeatedly despite recent authentication
  • Unable to upload pictures in work order creation
  • App sticks on 'logging in' screen
Show 7 more
  • Invalid PIN error messages
  • No issue list available error
  • No provider found error after updates
  • Unsupported URL error code
  • App gets stuck on location selection
  • Description dialogue box causes app closure
  • Missing tracked orders in app and on PC

Requested features

8 requests
  • Work order filters matching web platform
  • Quick view option for work orders
  • Feedback section for completed work
  • iPad-optimized version
  • Remember login option
Show 3 more
  • Ability to disable location tracking requirement
  • Streamlined invoice submission process
  • Improved photo loading speed

Webtrac

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

ServiceChannel

No in-app purchases

None

Webtrac

No in-app purchases

Questions

Is ServiceChannel free?
ServiceChannel is free to download, with no in-app purchases.
Is Webtrac free?
Webtrac is free to download, with no in-app purchases.
Do ServiceChannel or Webtrac have ads?
Neither ServiceChannel nor Webtrac shows ads.
Which is updated more often, ServiceChannel or Webtrac?
ServiceChannel ships an update every 2 weeks, and Webtrac every 2 months. Most recently, ServiceChannel was updated on September 24, 2026 and Webtrac on September 12, 2026.

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