Comparison

smg360 vs Webtrac

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

smg360

Access real-time customer feedback and data to improve brand experiences and drive loyalty. This app provides dynamic insights for quick action, available in over 40 languages.

Highlights
  • Real-time data access
  • Customer feedback reporting
  • Actionable insights
  • Brand experience improvement
  • Multi-language support
Features
Read full description

For SMG clients with a valid username and password, the smg360 reporting app provides real-time, dynamic access to customer feedback and other data sources for the purpose of taking fast action on insights that improve brand experiences and drive customer loyalty. The smg360 reporting app is available in over 40 languages. SMG inspires experiences that improve people’s lives. We are a catalyst for change, providing actionable customer, patient, and employee insights that boost loyalty and drive business outcomes. Our unique model puts a dual focus on platform technology and professional services—making it easier to collect, analyze, and share feedback and behavioral data across the enterprise. To learn more about our customer experience management, employee experience, and brand research solutions, visit www.smg.com.

About

Webtrac

Features
Read full description

Northstar Webtrac Stay on top of your compliance with the Webtrac app. Designed specifically for companies dedicated to environmental stewardship and regulatory adherence, Northstar provides a comprehensive solution for managing all stormwater control measures (SCMs) easily and efficiently. Key Features: • Upcoming Appointments: Never miss an inspection or maintenance check with our intuitive scheduling feature. • Past Appointments: Keep track of all historical data for audits and compliance reviews. • Monitoring Reports: Generate and review detailed reports to ensure all SCMs function as required. • Maintenance Records: Document all maintenance activities to maintain a complete and accurate history. • Serviceable Items: Manage an exhaustive list of all items that require regular servicing. • Attachments: Access important documents such as blueprints and compliance certificates from the app. About Northstar: Northstar is committed to ensuring that our clients comply with all relevant regulatory authorities regarding stormwater management and SCM maintenance. We are certified to perform routine maintenance, repairs, installations, and inspections on a wide range of stormwater control measures currently in use. Our commitment to excellence and environmental protection sets us apart as a leader in the industry.

Screenshots

smg3604 screens
Webtrac4 screens

Verdict

The call

The clearest difference is iOS requirement: Webtrac at 15.1 against smg360's 17.0. On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

smg360 ships an update monthly, Webtrac every 2 months. The most recent releases landed on September 15, 2026 and September 12, 2026 respectively.

Scorecard1 real difference · 9 level
smg360 versus Webtrac: the parameters behind the verdict, then further details
Parametersmg360Webtrac
PriceFreeFree
Rating3.8 (527 ratings) — better—
Positive reviews29.4% of reviews—
Number of ratings527 — better—
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.1 — better
Further details — not scored
Size16 MB37 MB
Age rating4+4+
DeveloperService Management Group, Inc. SMGNorthstar Envrionmental

Bugs and requests

smg360

Reported bugs

4 issues
  • Comments not loading properly
  • Incorrect or outdated data displayed
  • Constant log-out issues
  • Blank screens and API errors

Requested features

4 requests
  • Customizable date ranges and reporting
  • Push notifications for new feedback
  • Improved organization and filtering of comments
  • Ability to resolve cases directly in the app

Webtrac

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

smg360

No in-app purchases

None

Webtrac

No in-app purchases

Questions

Is smg360 free?
smg360 is free to download, with no in-app purchases.
Is Webtrac free?
Webtrac is free to download, with no in-app purchases.
Do smg360 or Webtrac have ads?
Neither smg360 nor Webtrac shows ads.
Which is updated more often, smg360 or Webtrac?
smg360 ships an update monthly, and Webtrac every 2 months. Most recently, smg360 was updated on September 15, 2026 and Webtrac on September 12, 2026.

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