Comparison

NICE gomobile vs Suffolk Transit On

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NICE gomobile

Purchase bus tickets conveniently from your phone, eliminating the need for physical tickets or exact change. Access real-time arrival information, schedules, and route maps to plan your journey seamlessly. Store tickets digitally for future use and easily transfer them if your device is lost or stolen.

Highlights
  • Buy bus tickets anytime, anywhere
  • Real-time arrival information
  • Check schedules and route maps
  • Store tickets on your phone
  • Transfer tickets if phone is lost
  • Receive service alerts
Features
Read full description

With NICE gomobile, you can buy bus tickets anytime and anywhere. The Official NICE gomobile app is like having a vending machine in your pocket. No need to carry a MetroCard or fumble for change, gomobile will revolutionize your NICE bus experience! With gomobile, you can quickly and easily purchase NICE bus tickets, check schedules, service alerts, route maps along with REAL TIME ARRIVAL INFO! Purchasing a ticket is easy: select your ticket type, enter payment information, and you’re ready to go. To pay your fare, all you have to do is tap to use a ticket and then show your phone to the driver. You can also easily store tickets for future use. We are working to make the app even better so let us know what you think by emailing NICEticketing@transdev.com Features: - Buy your tickets anytime, anywhere - No need to find a MetroCard reseller or vending machine to pay your fare - No need to carry exact change for every trip - Store tickets on your phone for future use - Never lose your ticket – tickets can be easily transferred if your phone is lost or stolen - Check service alerts, schedules, route maps and more

About

Suffolk Transit On

Book on-demand rides through a smart, affordable, and eco-friendly ridesharing service. The app pairs you with other passengers heading in the same direction, offering the convenience of a private ride at public transit prices. Easily request a pickup and contribute to reducing traffic congestion and emissions.

Highlights
  • On-demand ride booking
  • Shared rides with other passengers
  • Affordable fares
  • Corner-to-corner pickup
  • Sustainable travel option
  • Concessionary fares available
Features
Read full description

Think of Suffolk Transit On-Demand as a whole new way to get around — a ridesharing service that’s smart, easy, affordable, and green. With a few taps, book an on-demand ride in the app and our technology will pair you with other people headed your way. How it works: - Book a ride on your phone (or by calling 631-818-2982). - Get picked up on a nearby street corner. What we’re about: SHARED. Our corner-to-corner algorithm matches people headed in the same direction. This means you’re getting the convenience and comfort of a private ride with the efficiency and affordability of a public one. AFFORDABLE. Aggregating people into one vehicle brings down prices. Enough said. Eligible users can also take advantage of concessionary fares. SUSTAINABLE. Sharing rides reduces the number of vehicles on the roads, bringing down congestion and CO2 emissions. With a couple of taps, you get to do your part to make the world a little bit greener and cleaner, every time you ride. Questions? Reach out at support-suffolk@ridewithvia.com. Loving your experience so far? Throw us a 5-star rating. You’ll have our eternal gratitude.

Screenshots

NICE gomobile4 screens
Suffolk Transit On4 screens

Verdict

The call

The clearest difference is rating: Suffolk Transit On at 4.7 against NICE gomobile's 2.0. Suffolk Transit On also leads on review sentiment (50% vs 17%) and update cadence (every 3 weeks vs every 5 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Suffolk Transit On holds the better App Store score, 4.7 against 2.0. Both are backed by a comparable volume of ratings — 95 and 474 respectively. Written reviews point the same way: 17% of NICE gomobile's written reviews are positive against 50% of Suffolk Transit On's.

UpkeepUpdate frequency

NICE gomobile ships an update every 5 months, Suffolk Transit On every 3 weeks. The most recent releases landed on November 1, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
NICE gomobile versus Suffolk Transit On: the parameters behind the verdict, then further details
ParameterNICE gomobileSuffolk Transit On
PriceFreeFree
Rating2.0 (95 ratings)4.7 (474 ratings) — better
Positive reviews16.7% of reviews50.0% of reviews — better
Number of ratings95474 — better
Update frequencyEvery 5 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree with in-app purchases
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.615.0 — better
Further details — not scored
Size65 MB129 MB
Age rating17+4+
DeveloperTransdev Services, Inc.Via Transportation, Inc.

Customer experience

NICE gomobile

All ratings91 ratings
Positive20.9%
Neutral8.8%
Negative70.3%
Written reviews66 reviews
Positive16.7%
Neutral12.1%
Negative71.2%

Suffolk Transit On

All ratings473 ratings
Positive92.2%
Neutral1.7%
Negative6.1%
Written reviews30 reviews
Positive50.0%
Neutral10.0%
Negative40.0%

User reviews

NICE gomobile

From 95 App Store ratings

What we love

  • 👍 Convenient ticket buying
  • 👍 Easy to use (historically)
  • 👍 Saves effort compared to cash
  • 👍 Good for transfers
  • 👍 Customer service helpful (rarely)

Room to improve

  • ❌ Apple Pay not working
  • ❌ Random logouts
  • ❌ App sends to web links
  • ❌ Website links not mobile-friendly
  • ❌ Outdated app design

Suffolk Transit On

From 474 App Store ratings

What we love

  • 👨‍✈️ Polite and friendly drivers (when available)
  • 🚀 Quick pickup times
  • 💰 Affordable pricing
  • 🎯 Gets passengers to destination
  • 📱 Convenient on-demand service

Room to improve

  • 🚗 Unreliable driver behavior (texting while driving, rude conduct)
  • 📍 Frequent service errors and timeouts
  • ⏱️ Long wait times (30-40 minutes)
  • 🗺️ Limited service area/coverage
  • 📞 Impossible to contact drivers or customer service

Bugs and requests

NICE gomobile

Reported bugs

14 issues
  • Apple Pay consistently fails
  • App logs users out randomly
  • App redirects to non-functional web links
  • App freezes frequently
  • App crashes often
Show 9 more
  • App takes money but doesn't issue tickets
  • Reduced fare option missing
  • App doesn't save card details
  • Real-time schedule information is inaccurate
  • Account blocked without reason
  • App won't open
  • Bus tracker not working
  • Ticket activation countdown timer missing
  • Remaining ticket count not displayed

Requested features

12 requests
  • Allow Apple Pay
  • Integrate OMNY
  • Provide live bus timetables
  • Improve website links for mobile
  • Add Apple Watch ticket import
Show 7 more
  • Restore reduced fare option
  • Add bus tracker functionality
  • Include all bus stops on schedule
  • Allow persistent storage for card details
  • Provide bus schedule PDF
  • Improve weekend service
  • Allow monthly/30-day unlimited passes

Suffolk Transit On

Reported bugs

8 issues
  • Constant 'service runs Mon-Fri' error regardless of time
  • App shows drivers stationary for 40+ minutes
  • Significant delay between driver arrival and app notification
  • Credit card expiration year field won't accept input
  • Passenger count selector defaults to 'Myself' and cannot be zeroed out
Show 3 more
  • Incorrect final destination sent to drivers
  • Out of service zone errors for valid locations
  • Drivers not moving from starting position

Requested features

8 requests
  • Weekend service expansion
  • Extended service hours beyond 8:30pm
  • Expanded geographic coverage
  • Individual driver ratings and profiles
  • Better communication/contact system with drivers
Show 3 more
  • Service area expansion to Bridgehampton and other regions
  • More buses/vehicles to reduce wait times
  • Automatic address detection instead of manual entry

In-app purchases

None

NICE gomobile

No in-app purchases

None

Suffolk Transit On

No in-app purchases

Questions

Is NICE gomobile free?
NICE gomobile is free to download, with no in-app purchases.
Is Suffolk Transit On free?
Suffolk Transit On is free to download, with no in-app purchases.
Which has better reviews, NICE gomobile or Suffolk Transit On?
Suffolk Transit On is rated higher. NICE gomobile averages 2.0 out of 5 from 95 ratings, while Suffolk Transit On averages 4.7 from 474 ratings.
Do NICE gomobile or Suffolk Transit On have ads?
Neither NICE gomobile nor Suffolk Transit On shows ads.
Which is updated more often, NICE gomobile or Suffolk Transit On?
NICE gomobile ships an update every 5 months, and Suffolk Transit On every 3 weeks. Most recently, NICE gomobile was updated on November 1, 2026 and Suffolk Transit On on November 3, 2026.

Other comparisons