Comparison

HSBCnet Mobile vs HSBC US

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HSBCnet Mobile

Manage your global business banking needs from anywhere with this intuitive mobile application. It offers secure access to your accounts, allows for easy payment authorization, and provides tools for cash and liquidity management. Track transactions, view balances, and deposit checks digitally.

Highlights
  • Secure biometric login (Touch ID/Face ID)
  • View global account balances and transactions
  • Authorize domestic and international payments
  • Digital check deposit (US/Canada)
  • Liquidity Management Dashboard
  • Trade Transaction Tracker
Read full description

The HSBCnet Mobile app is a multi-award winning service and has won Best Mobile Technology Solution at the Treasury Management International (TMI) awards both in 2018 & 2019. HSBCnet mobile brings all your global banking into one place. Enjoy faster banking with our intuitive App; enabling you to manage your business from wherever you are, at any time. Simplifying your complex business banking needs with the following: Easy & secure access to your money • Log on securely with Touch ID or Face ID • Use biometrics or generate a PIN to authorise transactions • Use your mobile to log on and access services on HSBCnet.com Simple everyday banking • View global account balances and recent transactions • Track the status of your payments and receive notifications when payments need to be authorised • Deposit checks digitally (US and Canada only) Make and authorise payments on the move • Move money between accounts and pay existing beneficiaries • Make international payments and book foreign exchange rates • Authorise international and domestic payments Greater control over cash and collections • Manage your cash and liquidity positions using the Liquidity Management Dashboard • Authorise trade transactions and track real-time using our Trade Transaction Tracker • View receivables finance account information, exchange messages and draw payments Your access to services depends on your entitlements, which will be set up by your company’s System Administrator. Certain services in HSBCnet mobile are not available in all countries. To find out more please go to: https://www.hsbcnet.com/learningcentre/hsbcnet-mobile

About

HSBC US

Manage your finances on the go with this mobile banking app. Monitor accounts, transfer funds, pay bills, and deposit checks. Access customer support and enhanced security features for a convenient banking experience.

Highlights
  • Monitor account balances and activity
  • Transfer funds domestically and internationally
  • Pay bills to U.S. payees
  • Deposit checks via photo
  • View and download statements
  • Open a multi-currency Global Money Account
  • Real-time payments to contacts
Features
Read full description

The HSBC US Mobile Banking App allows you to stay in control of your finances, anytime and anywhere. You can register on the HSBC US App or log on with your existing HSBC Personal Internet Banking details. Manage your HSBC accounts in one place: • Quickly see available funds and monitor financial activities • Use Global View1 to monitor eligible international HSBC accounts • Check HSBC credit card transactions • View and download your statements • Open a Global Money Account2 - a multi-currency, mobile-only account designed for people who see a world far beyond their local branch Transfer Money & Pay Bills: • Pay bills to virtually anyone in the U.S. from your eligible HSBC accounts • Take a photo of your check and deposit it within the app3 • Schedule future dated payments and transfers • Use Global Transfers4 to securely move funds from eligible US accounts to your eligible HSBC accounts • Quickly send money in real time to your eligible family, friends, and other saved payees using HSBC’s Real Time Payments (RTP®) System Get Support: • Contact a Customer Relationship Representative right in the app Security Features: • You can use Touch ID or Face ID on a supported iOS® device • HSBC’s Digital Security Device provides additional protection for Online Banking * Important note: This app is provided by HSBC Bank USA, N.A. for use by existing customers of HSBC Bank USA, N.A. only. Please do not download this app if you are not an existing customer of HSBC Bank USA, N.A. HSBC Bank USA, N.A. is regulated in the U.S. by federal and applicable state laws and regulations. Please be aware that HSBC Bank USA, N.A. provides the services and/or products available through this app to customers having an account relationship with HSBC Bank USA, N.A. HSBC Bank USA, N.A. cannot guarantee that the services and products available through this app are authorized to be offered in other countries, or that they are suitable for any particular person or appropriate in accordance with any applicable local laws, rules or regulations of any jurisdiction outside the U.S. This app is not intended for download or use by any person in any jurisdiction where such download or use would not be permitted by law or regulation. The information provided through the app is not intended for use by persons located in or resident in jurisdictions where the distribution of such material or provision of such services/products is restricted. Customers availing of the services and/or products available through this app are required to comply with all applicable laws/regulations of their respective jurisdictions. 1 Global View and Global Transfers are only available for HSBC Premier and HSBC Advance clients and are not available in all countries. Foreign currency exchange rates and local country limitations may apply. Transfers from HSBC accounts from outside the U.S. may be subject to transfer fees. Personal Internet Banking is required to access Global View and Global Transfers. Access to US Personal Internet Banking through Global View from outside the U.S. may be limited. 2 HSBC Global Money Account is a prepaid, multi-currency account available on the HSBC Mobile Banking App for customers who maintain an HSBC consumer deposit account and have a current U.S. residential address or from a select country. 3 Data rate charges from your service provider may apply. HSBC Bank USA, N.A. is not responsible for these charges. Camera-in device required to be able to utilize HSBC Mobile Check Deposit. Deposit amount limits may apply. 4 Accounts eligible for Global Transfers include all HSBC deposit accounts, except for CDs. All HSBC accounts, however, are viewable within Global View RTP® is a registered service mark of The Clearing House Payments Company LLC iOS is a trademark or registered trademark of Cisco in the U.S. and other countries. Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC.

Screenshots

HSBCnet Mobile4 screens
HSBC US4 screens

Verdict

The call

The clearest difference is ratings volume: HSBC US at 50K against HSBCnet Mobile's 1.4K. HSBC US also leads on review sentiment (39% vs 19%). HSBCnet Mobile's advantage is iOS requirement (15.0 vs 17.0). On price, rating, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for HSBCnet Mobile against 4.7 for HSBC US. That said, the two scores are not equally well evidenced: HSBC US has 50K ratings behind it against 1.4K, so its average is the more settled of the two. Written reviews are what separate them: 19% of HSBCnet Mobile's written reviews are positive against 39% of HSBC US's.

UpkeepUpdate frequency

HSBCnet Mobile ships an update every 4 weeks, HSBC US every 2 months. The most recent releases landed on September 22, 2026 and September 25, 2026 respectively.

Scorecard3 real differences · 7 level
HSBCnet Mobile versus HSBC US: the parameters behind the verdict, then further details
ParameterHSBCnet MobileHSBC US
PriceFreeFree
Rating4.6 (1.4K ratings)4.7 (50K ratings) — better
Positive reviews19.2% of reviews38.5% of reviews — better
Number of ratings1.4K50K — better
Update frequencyEvery 4 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad
Requires iOS15.0 — better17.0
Further details — not scored
Size224 MB604 MB
Age rating4+4+
DeveloperHSBC Bank plcHSBC Global Services (UK) Limited

Customer experience

HSBCnet Mobile

All ratings1,386 ratings
Positive89.6%
Neutral2.6%
Negative7.8%
Written reviews104 reviews
Positive19.2%
Neutral9.6%
Negative71.2%

HSBC US

All ratings49,665 ratings
Positive91.9%
Neutral2.7%
Negative5.4%
Written reviews218 reviews
Positive38.5%
Neutral6.4%
Negative55.0%

User reviews

HSBCnet Mobile

From 1.4K App Store ratings

What we love

  • 💡 Excellent app for HSBC net platform
  • 🚀 Replacement of fob is a great feature
  • 👍 Useful addition to a good banking product
  • 👍 I like the check deposit feature

Room to improve

  • 🐛 Filter glitch - keeps opening to 180 days
  • 🐛 Updates take too long
  • 🐛 Horrible scanner, fails often for check deposits
  • 🐛 Facial recognition doesn't work on iOS15
  • 🐛 Constant issues with mobile check deposits

HSBC US

From 50K App Store ratings

What we love

  • 🌎 Global transfer
  • ✨ Use smoothly
  • 📤 Paying in a cheque is very easy electronically
  • 📤 Check deposit
  • 🏃‍♀️ Simple app to use especially on the move

Room to improve

  • 🐛 POOR check deposit software
  • 🐛 Unable to deposit checks through the app
  • 🐛 Persistent bug depositing checks
  • 🔒 Secure Device activation does not work
  • 🐛 Bugs remain despite raising with customer services

Bugs and requests

HSBCnet Mobile

Reported bugs

5 issues
  • Filter glitch - keeps opening to 180 days
  • Facial recognition doesn't work on iOS15
  • Constant issues with mobile check deposits
  • App crashes during mobile authentication
  • Cheque scanner frequently reports invalid size

Requested features

5 requests
  • Update app to support iOS 16 and newer
  • Improve mobile check deposit experience
  • Add more transaction details and history
  • Streamline payment authorization process
  • Enhance app performance and responsiveness

HSBC US

Reported bugs

5 issues
  • Check deposit camera issues
  • Inability to see pending transactions
  • Lack of functionality to lock/freeze debit card
  • Inconsistent transaction history display
  • Difficulty in setting up secure device activation

Requested features

3 requests
  • Pending mobile deposits visibility
  • Apple Watch balance sneak peak
  • Pay HSBC credit card from external bank account

In-app purchases

None

HSBCnet Mobile

No in-app purchases

None

HSBC US

No in-app purchases

Questions

Is HSBCnet Mobile free?
HSBCnet Mobile is free to download, with no in-app purchases.
Is HSBC US free?
HSBC US is free to download, with no in-app purchases.
Which has better reviews, HSBCnet Mobile or HSBC US?
HSBC US is rated higher. HSBCnet Mobile averages 4.6 out of 5 from 1.4K ratings, while HSBC US averages 4.7 from 50K ratings.
Do HSBCnet Mobile or HSBC US have ads?
Neither HSBCnet Mobile nor HSBC US shows ads.
Which is updated more often, HSBCnet Mobile or HSBC US?
HSBCnet Mobile ships an update every 4 weeks, and HSBC US every 2 months. Most recently, HSBCnet Mobile was updated on September 22, 2026 and HSBC US on September 25, 2026.

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