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HSBC US

HSBC US

by HSBC Global Services (UK) Limited

50K ratings
218 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • June 20, 2019
  • October 8, 2026

Features

Developer

HSBC Global Services (UK) Limited
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About

Manage your finances on the go with this mobile banking app. Monitor accounts, transfer funds, pay bills, and deposit checks. Access customer support and enhanced security features for a convenient banking experience.

✓Monitor account balances and activity
✓Transfer funds domestically and internationally
✓Pay bills to U.S. payees
✓Deposit checks via photo
✓View and download statements
✓Open a multi-currency Global Money Account
✓Real-time payments to contacts
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What users say

Summarized from real user reviews of HSBC US. Based on 50K reviews and a 4.7/5 average, it highlights the 6 positives and 16 negatives reviewers mention most about this Finance app.

Positive things

  • 🌎Global transfer
  • ✨Use smoothly
  • 📤Paying in a cheque is very easy electronically
  • 📤Check deposit
  • 🏃‍♀️Simple app to use especially on the move
  • 💰International banking and flexibility

Negative things

  • 🐛POOR check deposit software
  • 🐛Unable to deposit checks through the app
  • 🐛Persistent bug depositing checks
  • 🔒Secure Device activation does not work
  • 🐛Bugs remain despite raising with customer services
  • 🐛Can't deposit anymore
  • 🐛Outdated and not user friendly
  • 🐛Useless
  • 🐛Minimal at best
  • 🐛Secure Device activation does not work
  • 🐛Frustrating beyond belief
  • 🐛Warning to some iPhone 11 users
  • 🐛Scrolling
  • 🐛Useless
  • 🐛Terrible. You just lost a customer.
  • 🐛Useless cheque deposit feature
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+1

What's New in HSBC US

3.75.0

October 8, 2026

We’re always listening to your feedback and we're introducing some changes and new features in the app to help you manage your money. Included in this update: • Now you can manage your HSBC Bank USA, N.A. debit card in the app anywhere, anytime. • Additional bug fixes and security enhancements

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User reviews

Most RecentHighest RatedLowest Rated

Bank says my device is jailbroken it is not

I can’t do anything with the app, I only get a message saying my device is jailbroken but it is not!!!
Cosio55Cosio55

Impossible to make mobile deposits

I have used other banks’ mobile apps any they work! HSBC for years has been behind other banks and the after I deposit one check - which can take up to 12 minutes to the app to accept the images. It will not let me deposit another check. I have a good camera on my phone, great lighting, a dark background.. all the things. I have to physically go to the bank each time - and there are almost no branches left so it is a 2-hour project. And none are open on Saturday. I would give 0 stars if I could.
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Reviewer in BrooklynReviewer in Brooklyn

尽显方便

体現了匯豐銀行在全球的业務實力及信譽
山大王他山大王他

Perfect

User friendly and secured
ShourbagyShourbagy

Worst Banking App/Experience Ever

I recently opened a premier relationship and I’m already considering closing it. The mobile app is terrible, I think it was developed in the 1980s. There is a lot of functions you can’t do in the app which you need to login to internet banking for which now requires some kind of crazy verification with your mobile phone.
Show more
atrain8764atrain8764
See 213 more reviews

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User experience

🐞

Reported Bugs

5 issues

Check deposit camera issues

Bug

Inability to see pending transactions

Bug

Lack of functionality to lock/freeze debit card

Bug

Inconsistent transaction history display

Bug

Difficulty in setting up secure device activation

Bug
✨

Requested Features

3 requests

Pending mobile deposits visibility

Feature

Apple Watch balance sneak peak

Feature

Pay HSBC credit card from external bank account

Feature

FAQ

What can I do with the HSBC US Mobile Banking App?

The app allows you to manage your HSBC accounts, monitor financial activities, check available funds, and view credit card transactions. You can also transfer money, pay bills, deposit checks by taking a photo, and open a Global Money Account. Additionally, it offers features like Global View to monitor international accounts and Global Transfers.

Is this app free to download and use?

Yes, the HSBC US Mobile Banking App is free to download and use. The description does not mention any download or usage fees. However, specific services or transactions within the app might be subject to standard banking fees as per your account agreement.

Who is eligible to use the HSBC US Mobile Banking App?

This app is provided by HSBC Bank USA, N.A. for use by existing customers of HSBC Bank USA, N.A. only. If you are not an existing customer of HSBC Bank USA, N.A., you should not download this app. The services and products are for customers with an account relationship with HSBC Bank USA, N.A.

What are the security features of the app?

The app offers robust security features to protect your accounts. You can use Touch ID or Face ID on supported iOS devices for secure login. HSBC's Digital Security Device also provides additional protection for your Online Banking activities, ensuring your financial information remains safe.

Can I manage international HSBC accounts with this app?

Yes, the app allows you to monitor eligible international HSBC accounts using the Global View feature. This is available for HSBC Premier and HSBC Advance clients. You can also use Global Transfers to move funds between eligible US and international HSBC accounts.