Sends unsolicited notification spam
The app spams with ads - “USD at 1 month high vs EUR
It could be a good time to send money internationally.” without any way to opt out in the app
It could be a good time to send money internationally.” without any way to opt out in the app
Tenori99Useless and disappointing
What is the purpose of the app if throws you over to a browser? Then when you sign in on the browser, there are obnoxious pop ups telling you to download the app. This has always been the worst banking app I’ve used. I can’t comprehend why the app is so clunky compared to any other banking app. I also have marketing emails turned off and they just don’t stop. I’ve relegated as email junk to try to stop them from clogging my email.
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What do I like about HSBC?
Here are my highlights: instant money transfer, reimbursement of ATM fees, pull euros in Europe, easily without fees, high interest on savings account, no marketing BS in app or website. Highly recommend to someone looking for a global banking solution.
Support chat doesn’t work
Chat support is forever showing a loading icon in the app, always have to login to the website to access chat support instead
Tenori99App exposes security vulnerabilities
Received email saying that now you can login and using Social Security number or Passport number. Why would HSBC think that using your SS or passport is better for security. Now thieves can use their login to verify that your SS has account at HSBC. Genius CIO should be fired.
