Worst Banking App/Experience Ever
I recently opened a premier relationship and I’m already considering closing it. The mobile app is terrible, I think it was developed in the 1980s. There is a lot of functions you can’t do in the app which you need to login to internet banking for which now requires some kind of crazy verification with your mobile phone.
Show more
Notifications
I wish notifications for debit card transactions would be added and not only be limited to credit card holders.
Great improvement!
It is so easy to be able to make cross border transactions between my USA accounts and HK accounts within the same mobile app! Great job!
Sends unsolicited notification spam
The app spams with ads - “USD at 1 month high vs EUR
It could be a good time to send money internationally.” without any way to opt out in the app
It could be a good time to send money internationally.” without any way to opt out in the app
Tenori99Useless and disappointing
What is the purpose of the app if throws you over to a browser? Then when you sign in on the browser, there are obnoxious pop ups telling you to download the app. This has always been the worst banking app I’ve used. I can’t comprehend why the app is so clunky compared to any other banking app. I also have marketing emails turned off and they just don’t stop. I’ve relegated as email junk to try to stop them from clogging my email.
Show more
