Comparison

HSBCnet Mobile vs DB Secure Authenticator

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HSBCnet Mobile

Manage your global business banking needs from anywhere with this intuitive mobile application. It offers secure access to your accounts, allows for easy payment authorization, and provides tools for cash and liquidity management. Track transactions, view balances, and deposit checks digitally.

Highlights
  • Secure biometric login (Touch ID/Face ID)
  • View global account balances and transactions
  • Authorize domestic and international payments
  • Digital check deposit (US/Canada)
  • Liquidity Management Dashboard
  • Trade Transaction Tracker
Read full description

The HSBCnet Mobile app is a multi-award winning service and has won Best Mobile Technology Solution at the Treasury Management International (TMI) awards both in 2018 & 2019. HSBCnet mobile brings all your global banking into one place. Enjoy faster banking with our intuitive App; enabling you to manage your business from wherever you are, at any time. Simplifying your complex business banking needs with the following: Easy & secure access to your money • Log on securely with Touch ID or Face ID • Use biometrics or generate a PIN to authorise transactions • Use your mobile to log on and access services on HSBCnet.com Simple everyday banking • View global account balances and recent transactions • Track the status of your payments and receive notifications when payments need to be authorised • Deposit checks digitally (US and Canada only) Make and authorise payments on the move • Move money between accounts and pay existing beneficiaries • Make international payments and book foreign exchange rates • Authorise international and domestic payments Greater control over cash and collections • Manage your cash and liquidity positions using the Liquidity Management Dashboard • Authorise trade transactions and track real-time using our Trade Transaction Tracker • View receivables finance account information, exchange messages and draw payments Your access to services depends on your entitlements, which will be set up by your company’s System Administrator. Certain services in HSBCnet mobile are not available in all countries. To find out more please go to: https://www.hsbcnet.com/learningcentre/hsbcnet-mobile

About

DB Secure Authenticator

This app offers a secure two-factor authentication solution for logging into accounts and authorizing transactions. It provides multiple methods for generating codes, including scanning QR codes, creating one-time passwords, and challenge/response for customer service verification. It also supports push notifications for transaction authorization.

Highlights
  • Two-factor authentication
  • QR code scanning
  • One-time password generation
  • Challenge/Response verification
  • Push notification authorization
  • PIN and biometric login
Read full description

DB Secure Authenticator provides customers with a two-factor authentication solution for logging into accounts and for authorising transactions. For signing transactions on Deutsche Bank’s Online and Mobile banking platforms, customers from Germany can use the photoTAN app, which can be downloaded from the app store. There is a choice of 4 functions within the app: 1. Scan QR Code: Using your phone’s camera, a QR-code is scanned on-screen and a numeric response code is provided. The code may be used for logging into a DB banking application or for authorising transactions. 2. Generate a One-Time Password (OTP): On request, the app generates a numeric code which may be used for logging into a DB banking application. 3. Challenge / Response: When speaking with a DB customer service agent, an 8-digit number provided by the agent is entered into the app and a response code is provided. This function is used for customer identification via the telephone. 4. Authorising transactions: If enabled, Push Notifications can be received to inform the user of outstanding transactions. When the app is next opened the transaction details are displayed, and can be authorized without the need to scan a QR-code or type a code into the online banking application. App setup: Access to DB Secure Authenticator is controlled either via a 6 digit PIN, which you choose on first launch of the app or by using the device's biometric functionalities, such as fingerprint or facial recognition. Following the PIN setup, you are required to activate the device. This is done by either entering a provided Registration ID or by scanning two QR-codes through the online activation portal.

Screenshots

HSBCnet Mobile4 screens
DB Secure Authenticator4 screens

Verdict

The call

The clearest difference is rating: HSBCnet Mobile at 4.6 against DB Secure Authenticator's 1.5. HSBCnet Mobile also leads on ratings volume (1.4K vs 24) and update cadence (every 4 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HSBCnet Mobile holds the better App Store score, 4.6 against 1.5. That said, the two scores are not equally well evidenced: HSBCnet Mobile has 1.4K ratings behind it against 24, so its average is the more settled of the two. Written reviews point the same way: 19% of HSBCnet Mobile's written reviews are positive against 10% of DB Secure Authenticator's.

UpkeepUpdate frequency

HSBCnet Mobile ships an update every 4 weeks, DB Secure Authenticator every 3 months. The most recent releases landed on September 25, 2026 and September 20, 2026 respectively.

Scorecard4 real differences · 6 level
HSBCnet Mobile versus DB Secure Authenticator: the parameters behind the verdict, then further details
ParameterHSBCnet MobileDB Secure Authenticator
PriceFreeFree
Rating4.6 (1.4K ratings) — better1.5 (24 ratings)
Positive reviews19.2% of reviews — better10.5% of reviews
Number of ratings1.4K — better24
Update frequencyEvery 4 weeks — betterEvery 3 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS15.015.0
Further details — not scored
Size224 MB22 MB
Age rating4+4+
DeveloperHSBC Bank plcDeutsche Bank AG

Customer experience

HSBCnet Mobile

All ratings1,386 ratings
Positive89.6%
Neutral2.6%
Negative7.8%
Written reviews104 reviews
Positive19.2%
Neutral9.6%
Negative71.2%

DB Secure Authenticator

All ratings24 ratings
Positive12.5%
Neutral0.0%
Negative87.5%
Written reviews153 reviews
Positive10.5%
Neutral2.6%
Negative86.9%

Bugs and requests

HSBCnet Mobile

Reported bugs

5 issues
  • Filter glitch - keeps opening to 180 days
  • Facial recognition doesn't work on iOS15
  • Constant issues with mobile check deposits
  • App crashes during mobile authentication
  • Cheque scanner frequently reports invalid size

Requested features

5 requests
  • Update app to support iOS 16 and newer
  • Improve mobile check deposit experience
  • Add more transaction details and history
  • Streamline payment authorization process
  • Enhance app performance and responsiveness

DB Secure Authenticator

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

HSBCnet Mobile

No in-app purchases

None

DB Secure Authenticator

No in-app purchases

Questions

Is HSBCnet Mobile free?
HSBCnet Mobile is free to download, with no in-app purchases.
Is DB Secure Authenticator free?
DB Secure Authenticator is free to download, with no in-app purchases.
Which has better reviews, HSBCnet Mobile or DB Secure Authenticator?
HSBCnet Mobile is rated higher. HSBCnet Mobile averages 4.6 out of 5 from 1.4K ratings, while DB Secure Authenticator averages 1.5 from 24 ratings.
Do HSBCnet Mobile or DB Secure Authenticator have ads?
Neither HSBCnet Mobile nor DB Secure Authenticator shows ads.
Which is updated more often, HSBCnet Mobile or DB Secure Authenticator?
HSBCnet Mobile ships an update every 4 weeks, and DB Secure Authenticator every 3 months. Most recently, HSBCnet Mobile was updated on September 25, 2026 and DB Secure Authenticator on September 20, 2026.

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