HSBCnet Mobile vs DB Secure Authenticator
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HSBCnet Mobile
Manage your global business banking needs from anywhere with this intuitive mobile application. It offers secure access to your accounts, allows for easy payment authorization, and provides tools for cash and liquidity management. Track transactions, view balances, and deposit checks digitally.
- Secure biometric login (Touch ID/Face ID)
- View global account balances and transactions
- Authorize domestic and international payments
- Digital check deposit (US/Canada)
- Liquidity Management Dashboard
- Trade Transaction Tracker
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The HSBCnet Mobile app is a multi-award winning service and has won Best Mobile Technology Solution at the Treasury Management International (TMI) awards both in 2018 & 2019. HSBCnet mobile brings all your global banking into one place. Enjoy faster banking with our intuitive App; enabling you to manage your business from wherever you are, at any time. Simplifying your complex business banking needs with the following: Easy & secure access to your money • Log on securely with Touch ID or Face ID • Use biometrics or generate a PIN to authorise transactions • Use your mobile to log on and access services on HSBCnet.com Simple everyday banking • View global account balances and recent transactions • Track the status of your payments and receive notifications when payments need to be authorised • Deposit checks digitally (US and Canada only) Make and authorise payments on the move • Move money between accounts and pay existing beneficiaries • Make international payments and book foreign exchange rates • Authorise international and domestic payments Greater control over cash and collections • Manage your cash and liquidity positions using the Liquidity Management Dashboard • Authorise trade transactions and track real-time using our Trade Transaction Tracker • View receivables finance account information, exchange messages and draw payments Your access to services depends on your entitlements, which will be set up by your company’s System Administrator. Certain services in HSBCnet mobile are not available in all countries. To find out more please go to: https://www.hsbcnet.com/learningcentre/hsbcnet-mobile
DB Secure Authenticator
This app offers a secure two-factor authentication solution for logging into accounts and authorizing transactions. It provides multiple methods for generating codes, including scanning QR codes, creating one-time passwords, and challenge/response for customer service verification. It also supports push notifications for transaction authorization.
- Two-factor authentication
- QR code scanning
- One-time password generation
- Challenge/Response verification
- Push notification authorization
- PIN and biometric login
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DB Secure Authenticator provides customers with a two-factor authentication solution for logging into accounts and for authorising transactions. For signing transactions on Deutsche Bank’s Online and Mobile banking platforms, customers from Germany can use the photoTAN app, which can be downloaded from the app store. There is a choice of 4 functions within the app: 1. Scan QR Code: Using your phone’s camera, a QR-code is scanned on-screen and a numeric response code is provided. The code may be used for logging into a DB banking application or for authorising transactions. 2. Generate a One-Time Password (OTP): On request, the app generates a numeric code which may be used for logging into a DB banking application. 3. Challenge / Response: When speaking with a DB customer service agent, an 8-digit number provided by the agent is entered into the app and a response code is provided. This function is used for customer identification via the telephone. 4. Authorising transactions: If enabled, Push Notifications can be received to inform the user of outstanding transactions. When the app is next opened the transaction details are displayed, and can be authorized without the need to scan a QR-code or type a code into the online banking application. App setup: Access to DB Secure Authenticator is controlled either via a 6 digit PIN, which you choose on first launch of the app or by using the device's biometric functionalities, such as fingerprint or facial recognition. Following the PIN setup, you are required to activate the device. This is done by either entering a provided Registration ID or by scanning two QR-codes through the online activation portal.
Screenshots
Verdict
The clearest difference is rating: HSBCnet Mobile at 4.6 against DB Secure Authenticator's 1.5. HSBCnet Mobile also leads on ratings volume (1.4K vs 24) and update cadence (every 4 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HSBCnet Mobile holds the better App Store score, 4.6 against 1.5. That said, the two scores are not equally well evidenced: HSBCnet Mobile has 1.4K ratings behind it against 24, so its average is the more settled of the two. Written reviews point the same way: 19% of HSBCnet Mobile's written reviews are positive against 10% of DB Secure Authenticator's.
HSBCnet Mobile ships an update every 4 weeks, DB Secure Authenticator every 3 months. The most recent releases landed on September 25, 2026 and September 20, 2026 respectively.
| Parameter | HSBCnet Mobile | DB Secure Authenticator |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (1.4K ratings) — better | 1.5 (24 ratings) |
| Positive reviews | 19.2% of reviews — better | 10.5% of reviews |
| Number of ratings | 1.4K — better | 24 |
| Update frequency | Every 4 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 224 MB | 22 MB |
| Age rating | 4+ | 4+ |
| Developer | HSBC Bank plc | Deutsche Bank AG |
Customer experience
HSBCnet Mobile
DB Secure Authenticator
Bugs and requests
HSBCnet Mobile
Reported bugs
5 issues- Filter glitch - keeps opening to 180 days
- Facial recognition doesn't work on iOS15
- Constant issues with mobile check deposits
- App crashes during mobile authentication
- Cheque scanner frequently reports invalid size
Requested features
5 requests- Update app to support iOS 16 and newer
- Improve mobile check deposit experience
- Add more transaction details and history
- Streamline payment authorization process
- Enhance app performance and responsiveness
DB Secure Authenticator
Not enough reviews yet to summarise bugs or requests.
In-app purchases
HSBCnet Mobile
No in-app purchases
DB Secure Authenticator
No in-app purchases
Questions
Is HSBCnet Mobile free?
Is DB Secure Authenticator free?
Which has better reviews, HSBCnet Mobile or DB Secure Authenticator?
Do HSBCnet Mobile or DB Secure Authenticator have ads?
Which is updated more often, HSBCnet Mobile or DB Secure Authenticator?
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