DB Secure Authenticator vs My WebID
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
DB Secure Authenticator
This app offers a secure two-factor authentication solution for logging into accounts and authorizing transactions. It provides multiple methods for generating codes, including scanning QR codes, creating one-time passwords, and challenge/response for customer service verification. It also supports push notifications for transaction authorization.
- Two-factor authentication
- QR code scanning
- One-time password generation
- Challenge/Response verification
- Push notification authorization
- PIN and biometric login
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DB Secure Authenticator provides customers with a two-factor authentication solution for logging into accounts and for authorising transactions. For signing transactions on Deutsche Bank’s Online and Mobile banking platforms, customers from Germany can use the photoTAN app, which can be downloaded from the app store. There is a choice of 4 functions within the app: 1. Scan QR Code: Using your phone’s camera, a QR-code is scanned on-screen and a numeric response code is provided. The code may be used for logging into a DB banking application or for authorising transactions. 2. Generate a One-Time Password (OTP): On request, the app generates a numeric code which may be used for logging into a DB banking application. 3. Challenge / Response: When speaking with a DB customer service agent, an 8-digit number provided by the agent is entered into the app and a response code is provided. This function is used for customer identification via the telephone. 4. Authorising transactions: If enabled, Push Notifications can be received to inform the user of outstanding transactions. When the app is next opened the transaction details are displayed, and can be authorized without the need to scan a QR-code or type a code into the online banking application. App setup: Access to DB Secure Authenticator is controlled either via a 6 digit PIN, which you choose on first launch of the app or by using the device's biometric functionalities, such as fingerprint or facial recognition. Following the PIN setup, you are required to activate the device. This is done by either entering a provided Registration ID or by scanning two QR-codes through the online activation portal.
My WebID
This app streamlines identification and electronic signature processes. It offers secure, GDPR-compliant methods for identity verification, including video identification and digital ID functions. Easily sign documents electronically with legally valid e-signatures.
- All identification procedures
- Electronic signatures
- GDPR compliant
- Server in Germany
- Video identification
- ID card verification
- Digital identity
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My WebID • all identification procedures and e-signature via one app • data protection compliant according to GDPR, server in Germany • from the inventor of online video identification for the highest level of security (anti money laundering law-compliant video identification for banks) With the My WebID app you carry out every identification - with video, online banking, ID card photos, digital identity or eID function - in just a few steps. 1. Download the app 2. Follow the instructions 3. Enter your TAN - done. Your legally valid electronic signature with e-signature is just as easy. The My WebID app only needs authorization for the camera. Tips: • Make sure you have a stable internet connection to ensure smooth operation. WiFi is better than mobile data. • Good lighting helps to identify the ID card. • The ID document should be clean and undamaged and not covered by your hand.
Screenshots
Verdict
The clearest difference is rating: My WebID at 4.4 against DB Secure Authenticator's 1.5. My WebID also leads on review sentiment (46% vs 10%) and update cadence (every 3 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
My WebID holds the better App Store score, 4.4 against 1.5. That said, the two scores are not equally well evidenced: My WebID has 488 ratings behind it against 24, so its average is the more settled of the two. Written reviews point the same way: 10% of DB Secure Authenticator's written reviews are positive against 46% of My WebID's.
DB Secure Authenticator ships an update every 3 months, My WebID every 3 weeks. The most recent releases landed on September 20, 2026 and September 23, 2026 respectively.
| Parameter | DB Secure Authenticator | My WebID |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (24 ratings) | 4.4 (488 ratings) — better |
| Positive reviews | 10.5% of reviews | 45.9% of reviews — better |
| Number of ratings | 24 | 488 — better |
| Update frequency | Every 3 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 22 MB | 185 MB |
| Age rating | 4+ | 4+ |
| Developer | Deutsche Bank AG | WebID Solutions GmbH |
Customer experience
DB Secure Authenticator
My WebID
Bugs and requests
DB Secure Authenticator
Not enough reviews yet to summarise bugs or requests.
My WebID
Reported bugs
10 issues- Connection drops during verification process
- Calls get cut off mid-process
- Voiceover and on-screen instructions not synchronized
- App crashes when rotating device or accessing phone number field
- Passport not accepted despite being valid German-issued document
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- Residency permit rejected in favor of ID card only
- Unable to correct mistakes in entered information
- White input box invisible on white background
- Unstable data center connections
- Poor audio quality during video calls
Requested features
10 requests- AI-powered automated verification system
- Clearer TAN (Transaction Authentication Number) explanation
- Better on-screen instructions and voiceover synchronization
- Support for multiple document types (passports, residency permits)
- Improved web browser interface
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- More obvious input field visibility
- Better training video with detailed process steps
- Flexible appointment scheduling (not just morning slots)
- Customer service contact link
- Appointment booking system with shorter wait times
In-app purchases
DB Secure Authenticator
No in-app purchases
My WebID
No in-app purchases
Questions
Is DB Secure Authenticator free?
Is My WebID free?
Which has better reviews, DB Secure Authenticator or My WebID?
Do DB Secure Authenticator or My WebID have ads?
Which is updated more often, DB Secure Authenticator or My WebID?
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