Comparison

DB Secure Authenticator vs My WebID

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

DB Secure Authenticator

This app offers a secure two-factor authentication solution for logging into accounts and authorizing transactions. It provides multiple methods for generating codes, including scanning QR codes, creating one-time passwords, and challenge/response for customer service verification. It also supports push notifications for transaction authorization.

Highlights
  • Two-factor authentication
  • QR code scanning
  • One-time password generation
  • Challenge/Response verification
  • Push notification authorization
  • PIN and biometric login
Read full description

DB Secure Authenticator provides customers with a two-factor authentication solution for logging into accounts and for authorising transactions. For signing transactions on Deutsche Bank’s Online and Mobile banking platforms, customers from Germany can use the photoTAN app, which can be downloaded from the app store. There is a choice of 4 functions within the app: 1. Scan QR Code: Using your phone’s camera, a QR-code is scanned on-screen and a numeric response code is provided. The code may be used for logging into a DB banking application or for authorising transactions. 2. Generate a One-Time Password (OTP): On request, the app generates a numeric code which may be used for logging into a DB banking application. 3. Challenge / Response: When speaking with a DB customer service agent, an 8-digit number provided by the agent is entered into the app and a response code is provided. This function is used for customer identification via the telephone. 4. Authorising transactions: If enabled, Push Notifications can be received to inform the user of outstanding transactions. When the app is next opened the transaction details are displayed, and can be authorized without the need to scan a QR-code or type a code into the online banking application. App setup: Access to DB Secure Authenticator is controlled either via a 6 digit PIN, which you choose on first launch of the app or by using the device's biometric functionalities, such as fingerprint or facial recognition. Following the PIN setup, you are required to activate the device. This is done by either entering a provided Registration ID or by scanning two QR-codes through the online activation portal.

About

My WebID

This app streamlines identification and electronic signature processes. It offers secure, GDPR-compliant methods for identity verification, including video identification and digital ID functions. Easily sign documents electronically with legally valid e-signatures.

Highlights
  • All identification procedures
  • Electronic signatures
  • GDPR compliant
  • Server in Germany
  • Video identification
  • ID card verification
  • Digital identity
Read full description

My WebID • all identification procedures and e-signature via one app • data protection compliant according to GDPR, server in Germany • from the inventor of online video identification for the highest level of security (anti money laundering law-compliant video identification for banks) With the My WebID app you carry out every identification - with video, online banking, ID card photos, digital identity or eID function - in just a few steps. 1. Download the app 2. Follow the instructions 3. Enter your TAN - done. Your legally valid electronic signature with e-signature is just as easy. The My WebID app only needs authorization for the camera. Tips: • Make sure you have a stable internet connection to ensure smooth operation. WiFi is better than mobile data. • Good lighting helps to identify the ID card. • The ID document should be clean and undamaged and not covered by your hand.

Screenshots

DB Secure Authenticator4 screens
My WebID4 screens

Verdict

The call

The clearest difference is rating: My WebID at 4.4 against DB Secure Authenticator's 1.5. My WebID also leads on review sentiment (46% vs 10%) and update cadence (every 3 weeks vs every 3 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

My WebID holds the better App Store score, 4.4 against 1.5. That said, the two scores are not equally well evidenced: My WebID has 488 ratings behind it against 24, so its average is the more settled of the two. Written reviews point the same way: 10% of DB Secure Authenticator's written reviews are positive against 46% of My WebID's.

UpkeepUpdate frequency

DB Secure Authenticator ships an update every 3 months, My WebID every 3 weeks. The most recent releases landed on September 20, 2026 and September 23, 2026 respectively.

Scorecard4 real differences · 6 level
DB Secure Authenticator versus My WebID: the parameters behind the verdict, then further details
ParameterDB Secure AuthenticatorMy WebID
PriceFreeFree
Rating1.5 (24 ratings)4.4 (488 ratings) — better
Positive reviews10.5% of reviews45.9% of reviews — better
Number of ratings24488 — better
Update frequencyEvery 3 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.015.0
Further details — not scored
Size22 MB185 MB
Age rating4+4+
DeveloperDeutsche Bank AGWebID Solutions GmbH

Customer experience

DB Secure Authenticator

All ratings24 ratings
Positive12.5%
Neutral0.0%
Negative87.5%
Written reviews153 reviews
Positive10.5%
Neutral2.6%
Negative86.9%

My WebID

All ratings488 ratings
Positive84.2%
Neutral4.1%
Negative11.7%
Written reviews172 reviews
Positive45.9%
Neutral7.0%
Negative47.1%

Bugs and requests

DB Secure Authenticator

Not enough reviews yet to summarise bugs or requests.

My WebID

Reported bugs

10 issues
  • Connection drops during verification process
  • Calls get cut off mid-process
  • Voiceover and on-screen instructions not synchronized
  • App crashes when rotating device or accessing phone number field
  • Passport not accepted despite being valid German-issued document
Show 5 more
  • Residency permit rejected in favor of ID card only
  • Unable to correct mistakes in entered information
  • White input box invisible on white background
  • Unstable data center connections
  • Poor audio quality during video calls

Requested features

10 requests
  • AI-powered automated verification system
  • Clearer TAN (Transaction Authentication Number) explanation
  • Better on-screen instructions and voiceover synchronization
  • Support for multiple document types (passports, residency permits)
  • Improved web browser interface
Show 5 more
  • More obvious input field visibility
  • Better training video with detailed process steps
  • Flexible appointment scheduling (not just morning slots)
  • Customer service contact link
  • Appointment booking system with shorter wait times

In-app purchases

None

DB Secure Authenticator

No in-app purchases

None

My WebID

No in-app purchases

Questions

Is DB Secure Authenticator free?
DB Secure Authenticator is free to download, with no in-app purchases.
Is My WebID free?
My WebID is free to download, with no in-app purchases.
Which has better reviews, DB Secure Authenticator or My WebID?
My WebID is rated higher. DB Secure Authenticator averages 1.5 out of 5 from 24 ratings, while My WebID averages 4.4 from 488 ratings.
Do DB Secure Authenticator or My WebID have ads?
Neither DB Secure Authenticator nor My WebID shows ads.
Which is updated more often, DB Secure Authenticator or My WebID?
DB Secure Authenticator ships an update every 3 months, and My WebID every 3 weeks. Most recently, DB Secure Authenticator was updated on September 20, 2026 and My WebID on September 23, 2026.

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