Freshservice vs EPS EMS

Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL-aligned IT Service Management solution in the cloud. The Freshservice mobile app has been designed to be productivity-centric, providing everything an IT agent could need on the go. The app also includes core ITIL modules such as incident management, asset management, user management, service catalog, task management and others. The Freshservice app is revolutionizing the mobile service desk industry. Try it and let us know what you think! Key features of Freshservice mobile app 1) Push notifications to stay on top of things. 2) Create or respond to a ticket, assign it to agents, change its priority and due date, mark it as spam or delete it. 3) Prioritize and stay on top of important tickets with 9+ default views and unlimited custom views. 4) Insert canned responses when needed and attach files as necessary. 5) Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’. 6) Search your list of users or for the right solution in your knowledge base. 7) Get a quick overview of your help desk. 8) Requesters can access the service catalog and even place and track service requests. 9) Update asset details and add new assets to the CMDB using the barcode/QR code scanner. 10) Agents can log in easily using Active Directory SSO or SAML. 11) Share tickets via common IM apps. 12) Reduce undue workload by merging similar tickets. What our customers say about the app “Freshservice’s mobile app is just fantastic as you can always be connected. If someone is working from home, it is easy to tag or reach out to them. Also, the person working from home can easily respond.” Joshua Lyon, ICT Manager Donvale Christian College “The Freshservice mobile app has saved us a lot of time. The team uses it to scan assets on the go and handle tickets from the palm of their hand. We’re also very happy with the design.” Tony Casey, Manager of IT Motorama “The mobile app is very intuitive and handy, with push notifications letting agents know about ticket activity and new responses even when they are away from their desks.” Ben Laxton, Service Delivery Manager Royal Rehab

Elite Power Solutions - Energy Management System (EPS EMS) application is used to manage and monitor the EPS battery packs. This application is only intended to work with EPS approved batteries and management systems (EMS2.x, EMS3A & EMS3B). You will need to connect an EPS device to work with this app. For any queries please contact sales@elitepowersolutions.com. Elite Power Solutions (EPS) is a Battery Management System technology company. Since 2008, EPS has been focusing on developing proprietary battery management technologies (BMS) and integrated Lithium Ion battery systems. Our BMS design requires just one small wire harness for a Lithium Ion battery pack and supports up to hundreds of large format Lithium Ion battery cells. This provides unmatched simplicity and system reliability (in contrast to hundreds of individual wires reaching to all the battery cells in typical BMS designs). Our BMS systems measure temperature data from every single battery cell, which significantly enhances safety protection for Lithium Ion battery systems. In addition to standard safety features typical BMS systems offer, our latest BMS includes a plethora of IoT features, such as time window management for peak shaving, fleet management, WiFi connectivity, cloud data storage, smart phone apps, and more. To meet unique requirements from our OEM partners, our engineering team can develop customized hardware and software solutions for specific applications. The applications of our integrated battery systems include utility trucks, refrigerated trucks, border patrol vehicles, police cars, golf cars, RVs, forklifts, emergency vehicles, autonomous robots, autonomous material transport carts, and more.