New Haven Connect vs Eversource Energy
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
New Haven Connect
Easily report local issues like potholes and damaged signs to City Hall. This app uses GPS to pinpoint your location and offers a list of common services for reporting problems. Track the status of your submissions and see when issues are resolved.
- Report local issues
- GPS location services
- Track report status
- View community reports
- List of common services
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For those annoying potholes, damaged street signs, and other local issues, the New Haven Connect app makes reporting a problem to City Hall easier than ever. Powered by SeeClickFix, the iPhone, and iPad compatible, app uses GPS to recognize your location and provides a list of commonly requested services to choose from. The mobile app can be used for a variety of issues such as graffiti, street maintenance, street light, damaged trees, parking meters, and garbage collection. Residents can track the status of reports they or other members of the community have submitted and learn when they have been resolved.
Eversource Energy
Manage your electric and gas accounts conveniently from your mobile device. View past bills, make payments, set up auto-pay, and receive alerts. Report outages and easily contact customer service.
- View past bills (PDF)
- Make payments
- Set up auto payments
- Paperless billing
- Report outages
- Contact customer service
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Use this fast and secure Eversource app to manage your electric and gas accounts on the go. With this app, you can quickly: • View up to 12 months of your past bills (in high-resolution PDF format) • Make a payment or set up auto payments from your bank account • Turn on paperless billing and alerts • Report or check service outages • Easily contact customer service • View Spanish version if your phone is set to Spanish language
Screenshots
Verdict
The clearest difference is ratings volume: Eversource Energy at 41K against New Haven Connect's 15. Eversource Energy also leads on iOS requirement (14.0 vs 17.6). On price, rating, review sentiment and update cadence there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.7 for New Haven Connect against 4.8 for Eversource Energy. That said, the two scores are not equally well evidenced: Eversource Energy has 41K ratings behind it against 15, so its average is the more settled of the two. Written reviews split almost evenly too, at 50% and 50% positive.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on October 24, 2026 and October 28, 2026 respectively.
| Parameter | New Haven Connect | Eversource Energy |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (15 ratings) | 4.8 (41K ratings) — better |
| Positive reviews | 50.0% of reviews | 50.2% of reviews — better |
| Number of ratings | 15 | 41K — better |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 17.6 | 14.0 — better |
| Further details — not scored | ||
| Size | 142 MB | 50 MB |
| Age rating | 12+ | 4+ |
| Developer | City of New Haven CT | Eversource Energy Service Company |
Customer experience
New Haven Connect
Eversource Energy
Bugs and requests
New Haven Connect
Not enough reviews yet to summarise bugs or requests.
Eversource Energy
Reported bugs
4 issues- Login issues and account not recognized
- Password reset function not working
- Billing information not accurately reflected
- Outage notification feature not functioning
Requested features
5 requests- Add credit/debit card payment option
- Improve login experience and allow credential saving
- Enhance usage tracking and history features
- Optimize UI for better usability
- Add partial payment option
In-app purchases
New Haven Connect
No in-app purchases
Eversource Energy
No in-app purchases
Questions
Is New Haven Connect free?
Is Eversource Energy free?
Which has better reviews, New Haven Connect or Eversource Energy?
Do New Haven Connect or Eversource Energy have ads?
Which is updated more often, New Haven Connect or Eversource Energy?
Other comparisons
