MTB Neo vs FSIB Cloud Banking
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MTB Neo
Manage your bank accounts and perform various financial transactions on the go. This app allows real-time account viewing, fund transfers, mobile recharges, and bill payments. It also facilitates opening new products and ordering checkbooks, all secured with advanced encryption and two-factor authentication.
- Real-time account information
- Fund transfers (local & international)
- Mobile top-up
- Credit card management
- Bill payments
- FDR & DPS account opening
- Checkbook ordering
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Stay connected to your MTB account and services 24/7 with the MTB Neo App, now available for iOS devices. This convenient, free service is offered to all MTB customers registered for the MTB Neo App. With the MTB Neo, you can: * View account information in real-time * Transfer funds to MTB or other banks via NPSB/BEFTN/RTGS * Perform MFS transfers and add beneficiaries * Recharge mobile phones instantly * Access credit card details and pay bills (in local and international currencies) * Opening FDR & DPS products * Order checkbooks and much more How do you activate the MTB Neo App on your device? 1. Click on Register to MTB Neo 2. Input your registered mobile number 3. Verify OTP 4. Select your bank account number or card number 5. Set your user ID and password 6. You are ready to log in to MTB Neo Your Security Is Our Priority MTB ensures a secure mobile-based banking experience with state-of-the-art security features: * Registration Required: You must be registered for MTB Neo to access the iOS app. * Activation Process: App usage requires an activation request from your MTB Neo account. * Advanced Encryption: The service is secured by SSL encryption and additional proprietary encryption technology from MTB. * Device Restriction: Only registered devices can access the MTB Neo iOS App. * Two-Factor Authentication: Every transaction is protected by two-factor authentication for added security. Need Assistance? Our 24/7 MTB Contact Centre is here to help: * Domestic Calls: 16219 or 096040 16219 * International Calls: +880 96040 16219 * Email: customer.service@mutualtrustbank.com With MTB Neo, enjoy seamless, secure, and convenient banking at your fingertips!
FSIB Cloud Banking
This mobile banking application allows users to manage their accounts, perform various financial transactions, and access banking services. It facilitates money transfers, bill payments, mobile top-ups, and QR code payments. Users can also view account details, transaction history, and request services like cheque books and bank statements.
- Money transfer to local banks (NPSB, EFT, RTGS)
- Inter-account transfers within FSIB
- Transfers to mobile wallets (FirstCash, Nagad, Bkash)
- Bill payments (DESCO, DPDC, Dhaka WASA)
- Mobile top-up for all Bangladeshi telcos
- QR code payments at FSIB merchants
- Account balance and transaction history
- Cheque book and bank statement requests
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First Security Islami Bank PLC (FSIB) is a renowned private scheduled bank in Bangladesh. It is a public limited company. It contains 13 members including the Chairman and Managing Director. First Security Islami Bank PLC is a Shari’ah based bank, also. The Bank also contains a Shari’ah board that includes 5 members. Its paid up capital is Tk. 7840.99 million and authorized capital is Tk. 10,000.00 million. FSIB is now having 204 branches and 246 ATMs across Bangladesh. The Incorporation date of FSIB is August 29, 1999. The first branch is Dilkusha Branch and the date of opening is the 25th October 1999. FSIB delivers different types of services such as – branch banking, internet banking, SMS banking, agent banking, mobile banking etc. Besides, it also comprises the remittance business, including export-import business also. The Vision of FSIB is to be the premier financial institution in the country by providing high quality products and services backed by latest technology and a team of highly motivated personnel to deliver excellence in Banking. FSIB CLOUD, is the sole application of FSIB, so that it can has the permission of using Logo, Pictures, Videos and Contents of the organization’s website (https://www.fsiblbd.com/) in the Mobile Application (FSIB CLOUD). To reach our more than 1.3 million valued customers FSIB CLOUD will be performed to contribute to the socio-economic development of the country, to attain the highest level of satisfaction through the extension of services by dedicated and motivated professionals To maintain continuous growth of market share by ensuring quality and above all, to contribute effectively to the national economy in Bangladesh. FSIB has a rich service delivery system and a strong IT backbone with individual Unit such as FinTech, CBS, DBA, System & Hardware, Network, Security and Software Unit. FSIB has strong DATA center and Data recovery center. To get started, download, launch the app, Read Privacy policy, Sign up and contact with your branch. Then sign on with provided User ID and Password. It’s that simple. What’s in this App: TRANSACTIONS - Transfer money immediately to any local bank through NPSB, EFT & RTGS. - Send and Receive money immediately within Demand Deposit Accounts of FSIB. - Transfer Money or put standing instruction for recurring transfer to own DPS and Investment Account (HPSM Consumer Durable) within FSIB. -Transfer to FirstCash, Nagad & Bkash - Pay DESCO, DPDC, DHAKA WASA Bill. - Mobile Top Up of all Telco in Bangladesh. QR PAYMENTS - Customer can pay scanning QR of FSIB enlisted Merchant. It will save users time. ACCOUNT ACCESS - Profile Information. - All Account Lists with detailed Balance Tab. - Check Book Details. - See last 50 Transaction. - Search Transaction with Cheque Number, Account Number, Amount and Date. REQUEST - Cheque Book Requisition. - Cheque Stopping/ Block. - Request for bank Statement. - Mailing Address change request. SECURITY FEATURES AND AUTHENTICATION - Change Password. - Change T-PIN. - Authenticate transfer request with T-PIN, OTP, RSA Token. ATM / BRANCH / CONTACT US - Search for location and contact details of ATMs and Branches. - See Route and Location on Map. - Get help instantly with FSIBL Call center number 16257. OTHER FEATURES - Get Notification and alert about bank news, events, transaction etc. in scroll bar and massage center. - Calculate MTDR Profit and EMI with Schedule. - See Exchange Rates. - View, Share, Review and Request for Products. UPCOMING SERVICES: - Pay bills for Chittagong WASA, Indian VISA, Titas Gas. - Tuition fees payments for BRAC University and North South University. Note: First Security Islami Bank PLC does not charge fee for the use of FSIB CLOUD. Your Mobile Service Provider may charge you as per their data rate. Charges for different transaction will be declared by competent authority by circular. ©2021 FSIB CLOUD, Inc. First Security Islami Bank PLC.
Screenshots
Verdict
MTB Neo and FSIB Cloud Banking both sit at 3.4 stars, but that hides the real split: 41% of MTB Neo's written reviews are positive against 32% of FSIB Cloud Banking's. MTB Neo also leads on ratings volume (238 vs 76). FSIB Cloud Banking's advantage is iOS requirement (12.0 vs 15.6). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 3.4 for MTB Neo against 3.3 for FSIB Cloud Banking. Both are backed by a comparable volume of ratings — 238 and 76 respectively. Written reviews are what separate them: 41% of MTB Neo's written reviews are positive against 32% of FSIB Cloud Banking's.
MTB Neo ships an update every 5 weeks, FSIB Cloud Banking every 2 months. The most recent releases landed on September 28, 2026 and July 11, 2026 respectively.
| Parameter | MTB Neo | FSIB Cloud Banking |
|---|---|---|
| Price | Free | Free |
| Rating | 3.4 (238 ratings) — better | 3.3 (76 ratings) |
| Positive reviews | 41.0% of reviews — better | 31.6% of reviews |
| Number of ratings | 238 — better | 76 |
| Update frequency | Every 5 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 12.0 — better |
| Further details — not scored | ||
| Size | 140 MB | 87 MB |
| Age rating | 4+ | 4+ |
| Developer | Mutual Trust Bank Limited | FIRST SECURITY ISLAMI BANK LIMITED |
Customer experience
MTB Neo
FSIB Cloud Banking
Bugs and requests
MTB Neo
Reported bugs
5 issues- App crashes on launch for new iPhones
- App not working on iPad Air 6
- Credit card details not visible in the app
- QR payment not working
- Registration process bug causing app to close
Requested features
5 requests- Add option to choose OTP delivery method
- Provide deposit scheme closure option in the app
- Bring back transaction screenshot sharing feature
- Add card to Apple Wallet integration
- Improve RTGS feature
FSIB Cloud Banking
Not enough reviews yet to summarise bugs or requests.
In-app purchases
MTB Neo
No in-app purchases
FSIB Cloud Banking
No in-app purchases









