Bug Report
I would like to report two recurring issues in the MTBFC system that I have been experiencing for a long time.
1. Bank-to-bKash transfers incorrectly shown as failed
Sometimes, after making a Bank-to-bKash transfer, the system displays “Transaction Failed,” even though the money is credited to the recipient’s bKash account.
This creates confusion because we assume the transfer was unsuccessful based on the displayed status. Retrying the transfer could result in sending the same payment twice.
2. Latest transaction missing from the shortcut transaction history
The most recent transaction does not appear in the shortcut/recent transaction history, even though the account balance correctly reflects it. I have observed this issue with cash-in, cash withdrawal, and NPSB transfers.
For outgoing transactions, the amount is deducted correctly, but the corresponding transaction is missing from this history. This makes it difficult to verify the latest transaction and confirm its status.
Please investigate both issues and ensure that:
• The displayed transaction status accurately reflects whether the transfer was successful.
• The shortcut/recent transaction history consistently shows the latest transaction.
• Transaction records and the account balance remain synchronized.
1. Bank-to-bKash transfers incorrectly shown as failed
Sometimes, after making a Bank-to-bKash transfer, the system displays “Transaction Failed,” even though the money is credited to the recipient’s bKash account.
This creates confusion because we assume the transfer was unsuccessful based on the displayed status. Retrying the transfer could result in sending the same payment twice.
2. Latest transaction missing from the shortcut transaction history
The most recent transaction does not appear in the shortcut/recent transaction history, even though the account balance correctly reflects it. I have observed this issue with cash-in, cash withdrawal, and NPSB transfers.
For outgoing transactions, the amount is deducted correctly, but the corresponding transaction is missing from this history. This makes it difficult to verify the latest transaction and confirm its status.
Please investigate both issues and ensure that:
• The displayed transaction status accurately reflects whether the transfer was successful.
• The shortcut/recent transaction history consistently shows the latest transaction.
• Transaction records and the account balance remain synchronized.
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