Comparison

MTB Neo vs UCB One

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MTB Neo

Manage your bank accounts and perform various financial transactions on the go. This app allows real-time account viewing, fund transfers, mobile recharges, and bill payments. It also facilitates opening new products and ordering checkbooks, all secured with advanced encryption and two-factor authentication.

Highlights
  • Real-time account information
  • Fund transfers (local & international)
  • Mobile top-up
  • Credit card management
  • Bill payments
  • FDR & DPS account opening
  • Checkbook ordering
Features
Read full description

Stay connected to your MTB account and services 24/7 with the MTB Neo App, now available for iOS devices. This convenient, free service is offered to all MTB customers registered for the MTB Neo App. With the MTB Neo, you can: * View account information in real-time * Transfer funds to MTB or other banks via NPSB/BEFTN/RTGS * Perform MFS transfers and add beneficiaries * Recharge mobile phones instantly * Access credit card details and pay bills (in local and international currencies) * Opening FDR & DPS products * Order checkbooks and much more How do you activate the MTB Neo App on your device? 1. Click on Register to MTB Neo 2. Input your registered mobile number 3. Verify OTP 4. Select your bank account number or card number 5. Set your user ID and password 6. You are ready to log in to MTB Neo Your Security Is Our Priority MTB ensures a secure mobile-based banking experience with state-of-the-art security features: * Registration Required: You must be registered for MTB Neo to access the iOS app. * Activation Process: App usage requires an activation request from your MTB Neo account. * Advanced Encryption: The service is secured by SSL encryption and additional proprietary encryption technology from MTB. * Device Restriction: Only registered devices can access the MTB Neo iOS App. * Two-Factor Authentication: Every transaction is protected by two-factor authentication for added security. Need Assistance? Our 24/7 MTB Contact Centre is here to help: * Domestic Calls: 16219 or 096040 16219 * International Calls: +880 96040 16219 * Email: customer.service@mutualtrustbank.com With MTB Neo, enjoy seamless, secure, and convenient banking at your fingertips!

About

UCB One

Manage your finances on the go with comprehensive account access, fund transfers, and bill payments. Securely handle credit card transactions, request services, and manage your credentials for a seamless banking experience.

Highlights
  • Account dashboard
  • Fund transfers (own, UCB, other banks)
  • Credit card management and payments
  • Bill payments and mobile recharge
  • Service requests
  • Activity log and credential settings
  • Card and cheque management
Features
Read full description

About UCB One UCB One is the official digital banking app of United Commercial Bank PLC, designed for secure and convenient banking. Open accounts, manage finances, and perform transactions anytime, anywhere. Account Opening Open a bank account directly through the app using your NID, without visiting a branch. Subject to regulatory requirements and verification. Banking Services •⁠ ⁠View and manage accounts, cards, and transactions •⁠ ⁠Transfer funds to UCB and other banks (EFTN/NPSB/RTGS) •⁠ ⁠Send money to MFS wallets (bKash, Nagad, Rocket, upay) •⁠ ⁠Pay bills, mobile top-ups, and schedule payments •⁠ ⁠Download statements and access banking services Tools & Convenience •⁠ ⁠Personal finance tools and EMI calculator •⁠ ⁠Cash by Code for secure cardless ATM withdrawal •⁠ ⁠ATM and branch locator Security •⁠ ⁠Multi-layer authentication and OTP verification •⁠ ⁠Real-time alerts and notifications •⁠ ⁠Secure protection of customer data and transactions Disclaimer Services are subject to applicable regulations, transaction limits, and system availability.

Screenshots

MTB Neo4 screens
UCB One4 screens

Verdict

The call

MTB Neo and UCB One both sit at 3.4 stars, but that hides the real split: 41% of MTB Neo's written reviews are positive against 30% of UCB One's. On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

UCB One holds the better App Store score, 3.6 against 3.4. Both are backed by a comparable volume of ratings — 238 and 365 respectively. Written reviews complicate that: 41% of MTB Neo's written reviews are positive against 30% of UCB One's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

MTB Neo ships an update every 5 weeks, UCB One every 6 weeks. Both last shipped on September 19, 2026.

Scorecard1 real difference · 9 level
MTB Neo versus UCB One: the parameters behind the verdict, then further details
ParameterMTB NeoUCB One
PriceFreeFree
Rating3.4 (238 ratings)3.6 (365 ratings) — better
Positive reviews41.0% of reviews — better30.1% of reviews
Number of ratings238365 — better
Update frequencyEvery 5 weeks — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.6 — better16.0
Further details — not scored
Size140 MB96 MB
Age rating4+17+
DeveloperMutual Trust Bank LimitedUnited Commercial Bank Limited

Customer experience

MTB Neo

All ratings238 ratings
Positive58.4%
Neutral6.3%
Negative35.3%
Written reviews122 reviews
Positive41.0%
Neutral6.6%
Negative52.5%

UCB One

All ratings270 ratings
Positive65.9%
Neutral8.5%
Negative25.6%
Written reviews173 reviews
Positive30.1%
Neutral11.6%
Negative58.4%

User reviews

MTB Neo

From 238 App Store ratings

What we love

  • 👍 Excellent user interface
  • 🚀 Smooth and fast performance
  • 🔒 Enhanced security features
  • 💡 Convenient features like DPS and FDR opening
  • 👍 Fresh and new UI design

Room to improve

  • 🐛 App crashes frequently
  • 🐛 Biometric login not working
  • 🐛 Compatibility issues with new iOS versions
  • 🐛 Slow loading times and server connection issues
  • 🐛 Bugs in specific features like mobile recharge and QR payment

UCB One

From 365 App Store ratings

What we love

  • 👍 User-friendly
  • 🚀 Good functionality
  • 🔒 Secure banking

Room to improve

  • 🐛 Crashes and bugs
  • 🕰️ Slow performance
  • 📱 Poor UI/UX design
  • 🔑 Lack of biometric login
  • 🔄 Frequent login issues

Bugs and requests

MTB Neo

Reported bugs

5 issues
  • App crashes on launch for new iPhones
  • App not working on iPad Air 6
  • Credit card details not visible in the app
  • QR payment not working
  • Registration process bug causing app to close

Requested features

5 requests
  • Add option to choose OTP delivery method
  • Provide deposit scheme closure option in the app
  • Bring back transaction screenshot sharing feature
  • Add card to Apple Wallet integration
  • Improve RTGS feature

UCB One

Reported bugs

4 issues
  • Inability to add beneficiaries
  • Credit card payment feature not working
  • Dashboard and card details crashing
  • Frequent server connection issues

Requested features

5 requests
  • Add biometric login (Face ID, Touch ID)
  • Improve UI/UX design
  • Enhance transaction history and statements
  • Add support for international transactions
  • Implement DPS/FDR management features

In-app purchases

None

MTB Neo

No in-app purchases

None

UCB One

No in-app purchases

Questions

Is MTB Neo free?
MTB Neo is free to download, with no in-app purchases.
Is UCB One free?
UCB One is free to download, with no in-app purchases.
Which has better reviews, MTB Neo or UCB One?
UCB One is rated higher. MTB Neo averages 3.4 out of 5 from 238 ratings, while UCB One averages 3.6 from 365 ratings.
Do MTB Neo or UCB One have ads?
Neither MTB Neo nor UCB One shows ads.
Which is updated more often, MTB Neo or UCB One?
MTB Neo ships an update every 5 weeks, and UCB One every 6 weeks. Most recently, MTB Neo was updated on September 19, 2026 and UCB One on September 19, 2026.

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