UCB One User Reviews

UCB One
UCB One
United Commercial Bank Limited

Customer Experience

Positive experience30.1% of reviews
Neutral11.6% of reviews
Negative experience58.4% of reviews

~ Based on 173 written reviews from the US App Store.

What users say

Is UCB One Safe?

UCB One appears mostly safe based on user ratings. AppsHunter Safety Score for UCB One is 71/100.

This assessment is based on 365 user ratings, with an App Store average of 3.6/5.

Safety Analysis

65.9% of ratings point to a safe experience
8.5% of ratings suggest some concerns
25.6% of ratings point to a risky experience

~ Based on 270 App Store ratings for UCB One.

Is UCB One Legit?

UCB One appears to be a legitimate app. AppsHunter Legitimacy Score for UCB One is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Otp not come during transfer

Faltu apps. Otp ashena. baje

Disgusting

I have never used this kind of useless app ever in my life. With so many bugs emergency transactions are now impossible. Trying buying app from third party instead of building by yourself.

Add EMI Details

Please Add EMI details on your app, it’s very helpful for us

Best Banking App

Amazing and great feature are available for ucb one app user! I love this feature

গ্রাহক সেবা।

আমি মোঃ মেহেদী হাসান ( কমার্শিয়াল অফিসার ) আদর্শ গ্রুপ। দেশের যত গুলো ব্যাংক আছে , তার মদ্ধে UCB ব্যাংক এর সেবা, সার্ভিস, তাদের ডুয়াল কারেন্সি রেট সব সেরা 🥰

FDR Auto Renewal

The app needs major improvement in FD management. The FDR auto renewal option is set to “YES” by default, and there is no option in the iOS app to turn it off. Users should have full control over whether they want to renew their FD or not.

Another big issue is that the FD closing option is completely missing from the app. Basic features like disabling auto renewal and closing an FD should be easily accessible in mobile banking apps.

Very disappointing experience on iOS due to the lack of these essential features.
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The worst banking app

Rather previous app was better. This is the worst app I use.

iOS version Loan facility not found

Why UCB one not provide E loan for ios users. This is very insulting for iphone users.

The best banking app

The best banking app

Very bad experience

Faltu app

Dark mode?

Why this app in 2026 doesn’t even have a dark mode? I mean how come? Please make animations more smooth as app is nice but slower animation doesn’t match the vibe exactly

USD credit payment issue

Rubbish app.
When I try to pay my USD credit card bill, it is paid in BDT instead of USD.
I.e. if I try to pay 35 USD bill it is paid 35 BDT instead of USD.
Such a garbage app.

Add supoort for ios 15 and later

There are lots of user who use ios 15. on older phones. Other banks support all of them. Please add support for ios 15 or earlier version

All apps of banks except yours work on older IoS versions .. what the issue with you guys???

Mini statement

Mini statement is hard to discover on new UCB one app. You have to click on the account number at the home screen. Also the statement doesn’t update on holidays, leading to confusion about transactions during weekends if a transaction was made at the weekend, it should update daily.

Dark Mode

Please add dark mode feature.

Credit card statement option

In the card section when you click on the card, the statement whether billed or unbilled is going on and off. Fix this plz

Ruined The Service

It used to be a brilliant app but now i can't even get my T-Pin ready as apparently even after giving the otp it doesn’t verify.

FIX THIS BUG

I can’t register in this app. I have all valid information but still can’t register my account. What should i do?

Worst

Worst Experience

Good app but bad execution

New app is good but my previous transfer beneficiary list is gone! Old data has not been migrated to new app!