Austin 311 vs CaseNumber.com
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Austin 311
Access City services and information easily. This app helps you connect with the City of Austin for various needs, contributing to its goal of becoming a well-managed city.
- Access city services
- Access city information
- Connect with City of Austin
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Austin 3-1-1 provides uncomplicated access to City services and information and is aligned with the City of Austin's goal to become the best managed City in the country.
CaseNumber.com
Report non-emergency incidents to law enforcement agencies. If your location isn't covered, the app helps you find the correct agency to contact.
- Non-emergency incident reporting
- Law enforcement agency integration
- Location-based agency finder
- Immediate investigation initiation
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Case Number is an application powered by Versaterm for non-emergency incident reporting that is used by law enforcement agencies. For agencies utilizing this system, an investigation will begin immediately with the information you provide. If the incident location you specify is not serviced by an agency using this system, we will help you find the law enforcement agency serving that area so you can contact them directly.
Screenshots
Verdict
The clearest difference is rating: CaseNumber.com at 3.0 against Austin 311's 2.4. CaseNumber.com also leads on iOS requirement (9.0 vs 26.0). Austin 311's advantage is update cadence (fortnightly vs every 5 months) and review sentiment (27% vs 0%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CaseNumber.com holds the better App Store score, 3.0 against 2.4. That said, the two scores are not equally well evidenced: Austin 311 has 54 ratings behind it against 4, so its average is the more settled of the two. Written reviews complicate that: 27% of Austin 311's written reviews are positive against 0% of CaseNumber.com's, so the app with the better star average is not the one people write more warmly about.
Austin 311 ships an update fortnightly, CaseNumber.com every 5 months. The most recent releases landed on September 18, 2026 and September 15, 2026 respectively.
| Parameter | Austin 311 | CaseNumber.com |
|---|---|---|
| Price | Free | Free |
| Rating | 2.4 (54 ratings) | 3.0 (4 ratings) — better |
| Positive reviews | 27.0% of reviews — better | 0.0% of reviews |
| Number of ratings | 54 — better | 4 |
| Update frequency | Fortnightly — better | Every 5 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad, iPod — better |
| Requires iOS | 26.0 | 9.0 — better |
| Further details — not scored | ||
| Size | 11 MB | 47 MB |
| Age rating | 4+ | 4+ |
| Developer | City of Austin | Versaterm Public Safety Inc. |
Customer experience
Austin 311
CaseNumber.com
In-app purchases
Austin 311
No in-app purchases
CaseNumber.com
No in-app purchases
Questions
Is Austin 311 free?
Is CaseNumber.com free?
Which has better reviews, Austin 311 or CaseNumber.com?
Do Austin 311 or CaseNumber.com have ads?
Which is updated more often, Austin 311 or CaseNumber.com?
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