Comparison

Access by KAI vs FlyGaruda

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Access by KAI

This app simplifies train travel in Indonesia by allowing users to book various train tickets, manage existing bookings, and access loyalty rewards. It also offers trip planning, online payments, food ordering, and entertainment features for a comprehensive travel experience.

Highlights
  • Book intercity, local, LRT, KCI, and airport train tickets
  • Manage and modify existing ticket bookings
  • Add tickets purchased from external channels
  • Earn and redeem loyalty points (Railpoin)
  • Trip planner and online payment (PPOB) services
  • Order food and beverages (Railfood)
  • In-app entertainment features
Features
Read full description

The Access by KAI application is the official application from PT Kereta Api Indonesia (Persero) which makes it easy for users to access various kinds of services related to train travel in Indonesia.   TICKET RESERVATIONS Access by KAI provides various menus for ordering train tickets starting from intercity train tickets, local train tickets, LRT Jabodebek train tickets, KCI train tickets, Airport train tickets and Fast Train tickets, all of which can be accessed in one application.   The Connecting Train menu in the Access by KAI application is useful for users who want to schedule connecting trains. The system in the application will find a combination of connecting train schedules as desired   MANAGE TICKET BOOKING Users of the Access by KAI application can manage previously purchased train tickets. Passengers can add their tickets to the Access by KAI application purchased on external channels via the Check & Add Ticket menu. If you have added the ticket, you can change the schedule, cancel the ticket, transfer the ticket or print the e-boarding pass. With this feature in the Access by KAI application, passengers no longer need to bother going to the station.   LOYALTY PROGRAM Railpoin is PT Kereta Api Indonesia's loyalty reward program as a form of our gratitude to our loyal customers. Railpoints will be obtained from every purchase of a train ticket, and can be exchanged back for a train ticket or exchanged at a favorite merchant. Be a premium member and enjoy the benefits!   ENTERTAINMENT & LIFESTYLE Entertainment is a form of activity or method designed to provide entertainment or pleasure to people. Like watching movies, listening to music, and much more. Entertainment and lifestyle are closely related because entertainment can be part of a person's lifestyle. The KAI Access application provides several features to support these activities such as:     Trip planner is a feature to assist users in planning their trips. As well as providing information and also organizing trips. With the help of a trip planner, users can easily plan trips in a more organized manner, get relevant information and save time.   PPOB is an online payment system that allows users to make payment transactions electronically in a faster and more efficient way. The PPOB feature is already available at Access by KAI with products being sold such as credit purchases, data packages and electricity tokens.   Railfood is a food and beverage ordering service that is integrated with the Access by KAI Application to make it easier for customers to order food and drinks before or when customers travel by train. The food/drink menu served is a selection of typical train culinary delights and regional specialties.   EoB and Premium Entertainment are additional entertainment features for watching movies streaming in the Access by KAI application without internet quota which can be accessed while traveling using the train's WIFI network. Premium Entertainment is an additional paid entertainment feature for watching movies in streaming which can be accessed anywhere and anytime.   INTERMODA INTEGRATION Access by KAI offers convenience in traveling by train and offers integration with other modes of transportation such as taxis and buses. So that users can plan their trips by train as well as order other modes of transportation   Download the ACCESS by KAI application right now, to be able to access the convenience of traveling by train.   Website: https://kai.id Customer Service: 021-121, email: cs@kai.id Follow us on twitter @keretaapikita & @ kai121 Find us on Facebook https://www.facebook.com/keretaapikita Follow us on Instagram http://instagram.com/keretaapikita Watch us on Youtube http://youtube.com/keretaapikita

About

FlyGaruda

Book flights, check in, and manage your trips with this airline's mobile app. Discover destinations, access exclusive offers, and track flight status for a seamless travel experience.

Highlights
  • Book one-way and roundtrip tickets
  • Check-in for flights
  • Manage trips and special offers
  • Use boarding pass for benefits
  • Check flight status and schedule
  • Discover destinations and fares
  • Manage Garuda Miles account
Features
Read full description

The new Garuda Indonesia mobile app brings you a 5-star travel experience. Book your flight, board your plane, and explore many possibilities on your dream destinations with an improved and personalized user experience, designed to complete your journey. We’ll always innovate to give the best for you. Here’s the key features you can enjoy now: • Book your one-way and roundtrip tickets in just a few taps. • Check-in for upcoming flights up to 24-hours in advance. • Manage your trips and complete your trip with special offers. • Use your boarding pass to get extra benefits and offers. • Check flight status and schedule for all Garuda Indonesia flights. • Discover new travel destination with the best fares. • Get exclusive offer only for mobile app user. • Manage your Garuda Miles account easily.

Screenshots

Access by KAI4 screens
FlyGaruda4 screens

Verdict

The call

The clearest difference is rating: Access by KAI at 4.7 against FlyGaruda's 3.9. FlyGaruda's advantage is monetization model (free vs free with in-app purchases). On price, review sentiment, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Access by KAI holds the better App Store score, 4.7 against 3.9. Both are backed by a comparable volume of ratings — 228 and 414 respectively. Written reviews complicate that: 6% of Access by KAI's written reviews are positive against 9% of FlyGaruda's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Access by KAI ships an update every 5 weeks, FlyGaruda every 3 weeks. The most recent releases landed on September 22, 2026 and September 20, 2026 respectively.

Scorecard2 real differences · 8 level
Access by KAI versus FlyGaruda: the parameters behind the verdict, then further details
ParameterAccess by KAIFlyGaruda
PriceFreeFree
Rating4.7 (228 ratings) — better3.9 (414 ratings)
Positive reviews6.4% of reviews9.0% of reviews — better
Number of ratings228414 — better
Update frequencyEvery 5 weeksEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.614.0 — better
Further details — not scored
Size171 MB147 MB
Age rating4+4+
DeveloperPT. KERETA API INDONESIAPT Garuda Indonesia (Persero) Tbk

Customer experience

Access by KAI

All ratings228 ratings
Positive93.9%
Neutral1.8%
Negative4.4%
Written reviews156 reviews
Positive6.4%
Neutral7.1%
Negative86.5%

FlyGaruda

All ratings414 ratings
Positive70.8%
Neutral3.1%
Negative26.1%
Written reviews322 reviews
Positive9.0%
Neutral6.2%
Negative84.8%

Bugs and requests

Access by KAI

Not enough reviews yet to summarise bugs or requests.

FlyGaruda

Reported bugs

4 issues
  • Login and registration issues
  • Incorrect flight information display
  • Inability to retrieve booking details
  • Compatibility problems with newer devices

Requested features

3 requests
  • Add Apple Wallet support
  • Improve Garuda Miles integration
  • Enhance mobile check-in and booking flow

In-app purchases

None

Access by KAI

No in-app purchases

None

FlyGaruda

No in-app purchases

Questions

Is Access by KAI free?
Access by KAI is free to download, with no in-app purchases.
Is FlyGaruda free?
FlyGaruda is free to download, with no in-app purchases.
Which has better reviews, Access by KAI or FlyGaruda?
Access by KAI is rated higher. Access by KAI averages 4.7 out of 5 from 228 ratings, while FlyGaruda averages 3.9 from 414 ratings.
Do Access by KAI or FlyGaruda have ads?
Neither Access by KAI nor FlyGaruda shows ads.
Which is updated more often, Access by KAI or FlyGaruda?
Access by KAI ships an update every 5 weeks, and FlyGaruda every 3 weeks. Most recently, Access by KAI was updated on September 22, 2026 and FlyGaruda on September 20, 2026.

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