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Access by KAI

Access by KAI

Easy Access by KAI

204 ratings
45 reviews
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Details

  • Released
  • Updated
  • August 2, 2014
  • June 17, 2026

Features

Developer

KERETA API INDONESIA (PERSERO) PT
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About

This app simplifies train travel in Indonesia by allowing users to book various train tickets, manage existing bookings, and access loyalty rewards. It also offers trip planning, online payments, food ordering, and entertainment features for a comprehensive travel experience.

✓Book intercity, local, LRT, KCI, and airport train tickets
✓Manage and modify existing ticket bookings
✓Add tickets purchased from external channels
✓Earn and redeem loyalty points (Railpoin)
✓Trip planner and online payment (PPOB) services
✓Order food and beverages (Railfood)
✓In-app entertainment features
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What's New in Access by KAI

6.19.1

June 17, 2026

Smoother Travels, Smarter Business! Travel with ease and unlock new business opportunities with the latest Access by KAI update! Now, you can book Grab rides directly within the app for a seamless, hassle-free connection to and from the station. Beyond effortless mobility, you can also expand your business reach by exploring commercial spaces and strategic KAI assets through the Space by KAI feature. This update also includes bug fixes and performance improvements to ensure a more responsive and reliable transaction experience. Update your app now! #SelaluAdaJalan

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User reviews

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Link untuk mendaftar basic member bermasalah

Data yg direkam salah dan berubah. Ini menyebabkan akun tidak bisa dipakai. URGENT karena untuk pesan tiket musim lebaran.
SlamhartSlamhart

Crashed

The program crashed all the time and unable to finish the transaction - iOS
Ic3BlueIc3Blue

Rail Food doesn't work

Kesel banget masa ga bisa pesen makan via rail food, menu ga bisa muncul dan ga bisa di akses
Alawy AnamAlawy Anam

unrespect

kecewa dengan kebijakan KAI yg langsung memecat karyawan karena keteledoran dan kelalaian penumpang
beityfullbeityfull

Unable to use

I got this app, but when I try to book a train, I get an error message of “session expired, order again”. I am also unable to save my credit card. This app is unusable.
stratoduckstratoduck
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Developer apps

PPID PT KAI
PPID PT KAI

by KERETA API INDONESIA (PERSERO) PT

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FAQ

What can I do with the Access by KAI app?

The Access by KAI app allows you to book various types of train tickets in Indonesia, including intercity, local, LRT, KCI, and airport trains. You can also manage your existing bookings, such as changing schedules, canceling tickets, or printing e-boarding passes. Additionally, it offers features like trip planning, online payments (PPOB), food ordering (Railfood), and entertainment.

How do I manage my train tickets in the app?

You can manage your train tickets by adding tickets purchased from external channels via the 'Check & Add Ticket' menu. Once added, you can change your schedule, cancel your ticket, transfer your ticket, or print your e-boarding pass directly within the Access by KAI application, eliminating the need to visit a station.

What is the Railpoin loyalty program?

Railpoin is PT Kereta Api Indonesia's loyalty reward program designed to thank its customers. You earn Railpoints with every train ticket purchase, which can then be redeemed for train tickets or at partner merchants. Becoming a premium member offers additional benefits.

Can I order food and drinks through the app?

Yes, the app features Railfood, a food and beverage ordering service integrated with Access by KAI. This allows you to easily order a selection of train culinary delights and regional specialties before or during your train journey.

Is the Access by KAI app free to use?

The Access by KAI application is free to download and use. While the core booking and management features are free, there are in-app purchases available for services like PPOB transactions and potentially premium entertainment options.