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Access by KAI

Access by KAI

Easy Access by KAI

228 ratings
156 reviews
✈️ Travel
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Free

Details

  • Released
  • Updated
  • August 2, 2014
  • August 18, 2026

Features

Developer

PT. KERETA API INDONESIA
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About

This app simplifies train travel in Indonesia by allowing users to book various train tickets, manage existing bookings, and access loyalty rewards. It also offers trip planning, online payments, food ordering, and entertainment features for a comprehensive travel experience.

✓Book intercity, local, LRT, KCI, and airport train tickets
✓Manage and modify existing ticket bookings
✓Add tickets purchased from external channels
✓Earn and redeem loyalty points (Railpoin)
✓Trip planner and online payment (PPOB) services
✓Order food and beverages (Railfood)
✓In-app entertainment features
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What's New in Access by KAI

6.19.6

August 18, 2026

Smoother Travels, Smarter Business! Travel with ease and unlock new business opportunities with the latest Access by KAI update! Now, you can book Grab rides directly within the app for a seamless, hassle-free connection to and from the station. Beyond effortless mobility, you can also expand your business reach by exploring commercial spaces and strategic KAI assets through the Space by KAI feature. Update your app now!

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User reviews

Most RecentHighest RatedLowest Rated

Foreign credit cards not allowed

The app falls over when a foreign credit card is used
Janne.h.hJanne.h.h

Aplikasi lambat

Lelet bermasalah terus. Loading mulu gjls
Nyl14Nyl14

bug tiket

setiap kali ngecek tiket kereta selalu muncul “jadwal kereta tidak tersedia” padahal cek di apk sebelah selalu ada tiketnya, tolong dong perbaiki bug nya jadi susah mau pesan tiket jadi kehabisan
railfans17railfans17

Tiket tidak muncul di ios

Udah nunggu berjam jam, saat tepat pukul 00.00 semua tiket di semua tanggal kosong. Ini kesekian kalianya saya menuliskan review yang sama. Tidak kunjung diperbaiki
arisatrioarisatrio

SERING ERROR

tolong ya KAI diperbaiki lagi app versi ini. Versi sebelumnya sudah bagus loh. Ini setiap pilih hari selalu "jadwal kereta tidak tersedia" dan harus log out lalu log in lagi biar bisa. Tetapi metode ini pun terkena limit jadi aksesnya dilock selama satu jam. TOLONG YA DIPERBAIKI LAGI APLIKASINYA, TERIMA KASIH
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hafizhaa15hafizhaa15
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Developer apps

PPID PT KAI
PPID PT KAI

by PT. KERETA API INDONESIA

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FAQ

What can I do with the Access by KAI app?

The Access by KAI app allows you to book various types of train tickets in Indonesia, including intercity, local, LRT, KCI, and airport trains. You can also manage your existing bookings, such as changing schedules, canceling tickets, or printing e-boarding passes. Additionally, it offers features like trip planning, online payments (PPOB), food ordering (Railfood), and entertainment.

How do I manage my train tickets in the app?

You can manage your train tickets by adding tickets purchased from external channels via the 'Check & Add Ticket' menu. Once added, you can change your schedule, cancel your ticket, transfer your ticket, or print your e-boarding pass directly within the Access by KAI application, eliminating the need to visit a station.

What is the Railpoin loyalty program?

Railpoin is PT Kereta Api Indonesia's loyalty reward program designed to thank its customers. You earn Railpoints with every train ticket purchase, which can then be redeemed for train tickets or at partner merchants. Becoming a premium member offers additional benefits.

Can I order food and drinks through the app?

Yes, the app features Railfood, a food and beverage ordering service integrated with Access by KAI. This allows you to easily order a selection of train culinary delights and regional specialties before or during your train journey.

Is the Access by KAI app free to use?

The Access by KAI application is free to download and use. While the core booking and management features are free, there are in-app purchases available for services like PPOB transactions and potentially premium entertainment options.