Not allowing to add Visa as payment with US phone number
As a tourist I am surprised My Bluebird app as of 2026 is still having issues adding Visa ( or MC) associated with US phone number. Secondly there is no ‘Help’ anywhere in the menu. Bluebird is losing potential revenues from visitors.
Response from developer
Dear Mr TomL002, Apologize for the inconvenience, please inform us your phone number and the capture problem. You can inform to our WhatsApp channel at 081117941234/email to customercare@bluebirdgroup.com/you can contact us at 021-797 1245 and we will help your concern immediately -Rm
Poor app for payment
App not allowing new payment to be added even to update expired card. Bank said it is app problem. Multiple card not working
Best App Ever
Best way to get a taxi while in Bali, you even have a choice for a fixed price so you know how much before you even get in the taxi…
Response from developer
Hi Jellee01 Thank you for your rating! 🙂 We’d love for you to invite your friends and family to download the My Bluebird application. Check out our latest promos by clicking the link below https://www.bluebirdgroup.com/promo/ -Rm
Handy
Great app to use. Our rides were on time & hosts were lovely
Unimpressed
Twice I booked a ride with more than 24hr notice and was not notified until 1.5hrs or as waiting for pickup that the company does not go to these areas - should be automatic in the app or more notice so as not to leave people panicked
