1. Home
  2. ✈️ Travel
  3. Gojek
Gojek

Gojek

Ride Hailing, Food Delivery

8.3K ratings
1840 reviews
🍔 Food & Drink
✈️ Travel
Free

Details

Released
January 6, 2015
Updated
October 24, 2026

Features

Background Location Access

Developer

PT. GOTO GOJEK TOKOPEDIA TBK
✨Promote your app ✨
Gojek screenshot #1 for iPhone
Gojek screenshot #2 for iPhone
Gojek screenshot #3 for iPhone
Gojek screenshot #4 for iPhone
Gojek screenshot #5 for iPhone
Gojek screenshot #6 for iPhone
📌Ready
Reviews summary↘︎
⭐1.8K
Reviews↘︎
📝40+ tags
Tags↘︎
🔄6+ apps
Alternatives↘︎
🎪2 happening
Events↘︎
❓5 answered
FAQ↘︎
📦~ in 6 days
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

This app offers a wide range of services including transportation, food and grocery delivery, logistics, and bill payments. It aims to empower local communities and improve livelihoods by connecting users with a vast network of drivers, merchants, and service providers.

✓Online transportation (GoRide, GoCar)
✓Food delivery (GoFood)
✓Grocery and shopping delivery (GoMart, GoShop)
✓Logistics and shipping (GoSend, GoBox)
✓Bill payments and phone credit (GoTagihan)
✓Digital payments and transfers (GoPay)
Show original description

What users say about Gojek

Reviews of Gojek are mostly negative: the Travel app is rated 4.5/5 from 8.3K App Store ratings. What users like most: best 🏆, excellent app - allowing easy order of bike, car, and food. Top complaints: unreliable - drivers cancel often, terrible customer service - unresponsive and unhelpful. Summarized from real user reviews.

Positive things

  • 🚀Best 🏆
  • 🚀Excellent app - allowing easy order of bike, car, and food
  • 🚀Excellent app - taking care of everyday jobs
  • 🚀Convenient and affordable for transport in Indonesia
  • 🚀Great service - friendly drivers
  • 🚀Reliable and professional service
  • 🚀One stop shop app with everything you need
  • 🚀Great for transport in Bali

Negative things

  • 🔒Unreliable - drivers cancel often
  • 🐛Terrible customer service - unresponsive and unhelpful
  • 🐛Confusing and difficult to navigate app
  • 🐛Inaccurate GPS and driver tracking
  • 🐛Drivers try to charge more than the app price
  • 🐛Account issues - blocked for no reason
  • 🐛Constant app crashes and bugs
  • 🐛Useless points system and promotions
  • 🐛Intrusive and spammy notifications
  • 🐛Difficult to cancel orders or contact support
  • 🐛Fake restaurants and poor food quality
  • 🐛Charges extra fees and doesn't refund properly
See all reviews
+1

What's New in Gojek

5.81.0

October 24, 2026

RUNWAY BUGS EDITION 1. KYLIE BUGJENNER 2. BUGBARA PALVIN 3. BUGGI HADID 4. CANDICE SWANEBUGOEL 5. ADRIANA BUGMA *Closing out the show wearing the baddiest wings... BUGOLINI FIXOLINI~~~ (Making a comeback :3) Bombshell. Showstopping. Iconic. Just like 5.81... Update, Angels! ;)

More

Events

Read more about Champointship
HappeningCompetition

Champointship

Use Gojek earn points and win exciting prizes!

Oct 21, 2026 — Nov 21, 2026

Read More

Read more about GoStar
AvailableMajor Update

GoStar

Collect Stars, enjoy priority perks!

Oct 20, 2026 — Nov 20, 2026

Read More

Read more about Honor of Kings x Gojek!
Event EndedSpecial Event

Honor of Kings x Gojek!

Complete Gojek missions to unlock Flowborn skins.

Jun 26, 2026 — Jul 24, 2026

Read More

See All

User reviews

Most RecentHighest RatedLowest Rated

The best

This is the best way to get around and get food in Bali. It’s easy to tip drivers and there are also excellent discounts for food delivery from restaurants. Easy to browse options and check ratings before trying somewhere new. In terms of ordering a ride, a scooter gets you around quicker than a car in Bali and the drivers are always polite, I have never had a bad experience! professional and friendly.
Show more
AZAnna Zedd

Overall Quality

Gojek is much better than GRAB !
CCliffjoe

Best service

Drivers always friendly, so kind and always know where they are going. Gojek is one of the best things about Baili
JJanesaunders

Gojek

the best and cheapest way to make your way around Bali. You know the price before the driver arrives to collect you, always bikes or cars available and wait times are minimal (based on time of day and where you are going of course!) highly recommend gojek to any one needing reliable transport in Bali.
Show more
AAmanda'sPhone

Useless

To stupid to handle foreign numbers
ZZZ1949
See 1835 more reviews

Developer apps

GoPay: Transfer, Payment, QRIS
GoPay: Transfer, Payment, QRIS

Free Transfer & QRIS Payments

💰 Finance

(794)

Free
See developer apps

User experience

🐞

Reported Bugs

5 issues

App crashes frequently

Bug

Issues with account verification and login

Bug

Inaccurate GPS and driver tracking

Bug

Problems with payments and refunds

Bug

Inability to cancel orders

Bug
✨

Requested Features

8 requests

Improve GPS accuracy and driver tracking

Feature

Better customer support and communication

Feature

Add ability to easily cancel orders

Feature

Streamline app navigation and layout

Feature

Reduce spammy notifications

Feature

Improve points/rewards system

Feature

Integrate with more restaurants for better food delivery

Feature

Allow editing of addresses and payment methods

Feature

FAQ

What services does Gojek offer?

Gojek provides a comprehensive suite of services including online transportation (GoRide, GoCar), food delivery (GoFood), grocery and shopping delivery (GoMart, GoShop), logistics (GoSend, GoBox), bill payments (GoTagihan), and digital payments (GoPay).

How does Gojek help Indonesian people?

Gojek has a social mission to improve the welfare of Indonesian people by empowering individuals. By using Gojek services, users contribute to the livelihoods of over 1 million drivers, 125,000 merchants, and 30,000 other service partners.

Is Gojek free to use?

The Gojek app itself is free to download and use. While many services are free to access, there are in-app purchases for specific transactions and services, such as GoPay Plus features and potential cashback offers.

What are the payment options with Gojek?

Gojek primarily uses GoPay for payments, which allows for quick and hassle-free transactions. Users can also transfer GoPay balances to friends and withdraw them to their bank accounts after verification.

Can I use Gojek for travel and transit information?

Yes, Gojek offers GoTransit to help users find convenient routes and navigate their journeys. This feature assists with planning travel and understanding transit options.