Easy
The best way to get around 😊
can’t turn off the ad
There’s no way to stop the endless promotional notifications.
This is a ride-hailing app, so I can’t turn off notifications completely because I need to hear from my driver. The app takes advantage of that by constantly pushing ads and marketing messages.
My phone keeps getting interrupted by notifications I never asked for. It’s spam, not a service. This is extremely frustrating and honestly disgusting. Users should never be forced to choose between receiving important ride updates and being bombarded with advertisements.
This is a ride-hailing app, so I can’t turn off notifications completely because I need to hear from my driver. The app takes advantage of that by constantly pushing ads and marketing messages.
My phone keeps getting interrupted by notifications I never asked for. It’s spam, not a service. This is extremely frustrating and honestly disgusting. Users should never be forced to choose between receiving important ride updates and being bombarded with advertisements.
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Unaccountable business
If you ever have a problem, expect support to send an auto generated response saying Thank you for your patience” and ending the chat. This happens repeatedly and there it doesn’t seem like you can escape this loop. Also there is a new scam where the drivers simply don’t move, waiting for you to cancel to receive a small cancelation fee. This has happened the last 10 or so times I’ve tried to get a car without fail.
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Great app
Quality app. Easy to use and you always get a fair price. Great for tourists who don’t want to get ripped off by local taxi drivers.
Never download this app
Absolute balls this app. Every single time I use it I get signed up randomly to gojek plus. I cancel auto renew and and make sure it's not on auto renew then a month later it adds me to it. And it goes on and on. It's a con. And you cannot get in touch with support they are of no help. Terrible system. A lot better apps out there now than gojek.
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