YES
Oke, sangat membantu 👍🏼
Happy Customer
Very professional, reliable, friendly, excellent service, etc.
Highly recommended.
Highly recommended.
Happy Customer
Very happy with the services Gojek provides. So very helpful on so many occasions. From delivering food to getting a driver. Gojek has it all. Keep up the great service
Paket Hilang Tanpa Tanggung Jawab
Paket gosend saya hilang dan pihak gojek selama seminggu cuma bisa bilang “pengemudi sudah mengantarkan barang”. YA DIANTAR KEMANA KAN SAYA GA TERIMA?? Pake insurance juga percuma ga diproses gila ya bener2 ga ada tanggung jawabnya
Great application
Great application, but feature request would be to add the ability to add multiple stops
Best way to go
I have used Gojek for everything, its been a lifesaver!
SAFTEY ISSUE
IF YOU VALUE YOUR SAFETY, DO NOT USE THIS APP
Great option for getting around Bali
🩷🩷🩷
Easy
The best way to get around 😊
can’t turn off the ad
There’s no way to stop the endless promotional notifications.
This is a ride-hailing app, so I can’t turn off notifications completely because I need to hear from my driver. The app takes advantage of that by constantly pushing ads and marketing messages.
My phone keeps getting interrupted by notifications I never asked for. It’s spam, not a service. This is extremely frustrating and honestly disgusting. Users should never be forced to choose between receiving important ride updates and being bombarded with advertisements.
This is a ride-hailing app, so I can’t turn off notifications completely because I need to hear from my driver. The app takes advantage of that by constantly pushing ads and marketing messages.
My phone keeps getting interrupted by notifications I never asked for. It’s spam, not a service. This is extremely frustrating and honestly disgusting. Users should never be forced to choose between receiving important ride updates and being bombarded with advertisements.
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Unaccountable business
If you ever have a problem, expect support to send an auto generated response saying Thank you for your patience” and ending the chat. This happens repeatedly and there it doesn’t seem like you can escape this loop. Also there is a new scam where the drivers simply don’t move, waiting for you to cancel to receive a small cancelation fee. This has happened the last 10 or so times I’ve tried to get a car without fail.
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Great app
Quality app. Easy to use and you always get a fair price. Great for tourists who don’t want to get ripped off by local taxi drivers.
Never download this app
Absolute balls this app. Every single time I use it I get signed up randomly to gojek plus. I cancel auto renew and and make sure it's not on auto renew then a month later it adds me to it. And it goes on and on. It's a con. And you cannot get in touch with support they are of no help. Terrible system. A lot better apps out there now than gojek.
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Love GoJek
Love Gojek I use it every time I go anywhere - fast reliable happy people - I’m always comfortable
Bali Main Transportation
Quick, safe , easy to book & so cheap, almost feel bad how cheap it is 😑
Apartemen Bassura
Apartemen Bassura
Very reliable
Easy to navigate and helps a lot
easy to use and many kinds of lifestyle needs, very helpfull
thank you
Terrible customer service
Impossible to reach customer service. Just force you to do automated forms that does not work. Use Grab instead, it's much more professional
POOR DRIVER TREATMENT
I am genuinely disgusted by how Gojek appears to treat its drivers. During our trip in Bali, we ordered food through the app. The order was cancelled by Gojek’s own system it wasn’t cancelled by the driver, and it wasn’t caused by anything he did. Despite that, the cost was reportedly deducted from the driver’s account. Watching him explain what had happened was heartbreaking. Drivers already deal with difficult customers, traffic, and long hours. They shouldn’t also have to worry about being financially penalized for errors that are completely outside of their control. If this is how the platform handles cancellations, it reflects very poorly on the company. A business should support the people who make its service possible, not shift the cost of its own mistakes onto them. Until Gojek is more transparent and ensures drivers are treated fairly, I can’t recommend using the service without serious reservations.
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