Convenient app but support needs overhaul
I’ve been using Gojek for a while now. When the app works, it is great. But when you encounter an issue, I need to speak with the Support, that’s where the app needs improvement. Because I’m their highest tier, the ‘superstar’, I get priority support. But even the priority support is disappointing. Agents should be trained to handle support better. Other than that, Gojek is great.
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Missing items
Missing items
gabisa cancel karena kepencet
Masa saya kepencet order gofood, ga sampai semenit ga bisa di cancel? kan aneh, masa blm ada semenit ga bisa di cancel . terpaksa bayar order gofood dan belom pakai voucher juga.
Good most of the time
Most of the time they’re quick. From time to time, i book outside my apt, and they never show. Good enough.
Quick and easy
Quick and easy with great rates.
Always enough left for a tip
Always enough left for a tip
Waiting time too long.
Why do drivers always cancel recently.
Such a great easy service
Great easy service
My no1 pick always
Honest price, great courteous drivers whichever pickup mode you choose at competitive prices
Thanks guys
Thanks guys
The best
This is the best way to get around and get food in Bali. It’s easy to tip drivers and there are also excellent discounts for food delivery from restaurants. Easy to browse options and check ratings before trying somewhere new. In terms of ordering a ride, a scooter gets you around quicker than a car in Bali and the drivers are always polite, I have never had a bad experience! professional and friendly.
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Overall Quality
Gojek is much better than GRAB !
Best service
Drivers always friendly, so kind and always know where they are going. Gojek is one of the best things about Baili
Gojek
the best and cheapest way to make your way around Bali. You know the price before the driver arrives to collect you, always bikes or cars available and wait times are minimal (based on time of day and where you are going of course!) highly recommend gojek to any one needing reliable transport in Bali.
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Useless
To stupid to handle foreign numbers
Always good service
Friendly, good bikes & safe
Happy
Rio was an awesome driver!
Gojek makes it easy
Easy to order
Timely arrival.
Choice of moped options
The drivers drive safely and slow for the speed humps yet make great time.
Timely arrival.
Choice of moped options
The drivers drive safely and slow for the speed humps yet make great time.
Wonderful Service
As first time travellers to Indonesia the Gojek app is so easy to use and once you a driver they look after you for term of your journey what a wonderful experience we had whilst in Bali thank you .
Don’t bother - just use Grab
Gojek drivers just accept trips and literally never move to take the job. They just don’t ever come and pick you up. AND they don’t cancel the trips themselves. You wait for 15 mins and then realise they’re not coming and you just have to cancel. This literally never happens with Grab. Just use Grab.
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Cpt dpt gojek nya
Cpt dpt gojeknya and respon y cpt , driving aman and ramah
Good service
Always find a good people with good attitude.
