DISGUSTING NEVER USE THIS APP
WASTE OF TIME LAGGY APP THAT WILL MAKE YOU WAIT FOR THE DELIVERY FOR AN HOUR AND THEN CANCEL THE ORDER ON THEIR END - that kind of values this business has, horrible! I wish I could leave 0 stars, not one
Easy drive
A nice quite drive and no hassles at all
Great app and service
Great app and service. Most of the young drivers speak good english. Not gonna lie I had to cancel last minute a few times and had no problems.
Very good
Good and handy for tourists
Professional
Very kind and patient
Persistent food order failures - ghosting
> Rating: ⭐☆☆☆☆
> Persistent order sync failures and ghost dispatches
> The GoFood ordering system has become frustratingly unreliable. I tried placing the same order three separate times—support insisted the app was processing it, but the merchant never received the notification and no driver was ever assigned. This isn't the first time this glitch has happened. It creates fake active orders while leaving both customers and restaurants stranded. Gojek needs to address these recurring dispatch bugs and fix the terminal sync issues.
> Persistent order sync failures and ghost dispatches
> The GoFood ordering system has become frustratingly unreliable. I tried placing the same order three separate times—support insisted the app was processing it, but the merchant never received the notification and no driver was ever assigned. This isn't the first time this glitch has happened. It creates fake active orders while leaving both customers and restaurants stranded. Gojek needs to address these recurring dispatch bugs and fix the terminal sync issues.
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No drivers
It’s become so unreliable for getting food in bali. The app says “food will arrive in promised time” and then I wait 45 minutes and gojek cancels the order and says no drivers available. Again and again it happens. It’s a long time to wait for food when you’re hungry, only to realise the food isn’t coming. Maybe have better incentives for drivers when the customer has been waiting so long
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Response from developer
We apologize for the inconvenience, Sophie. Difficulty finding a driver can occur due to high demand during peak hours or a lack of available drivers nearby. Please wait a moment and try again. For more information, visit the Help menu and search for the article "I couldn't get a driver." ^Maysa
Great app
No complaints, works well and looks good. UI is easy to navigate.
Love GOJEK
Best app to use whilst in Bali for ride share and food delivery services
Better than Grab your money
Always competitive rates, min 10% cheaper than Grab with no difference in service or cars
Jakarta Must Have
One app that has everything you need to get around and get food.
Easy to use
Friendly user
Many drivers cancel - makes things difficult. Must wait. And wait. And more cancel. And wait again
Grateful to the wonderful gojek drivers. Love gojek. Love the drivers. Nearly all of them. Ask the gods for all drivers to be happy to pick up customers who book
Pengemudi ini mengemudi dengan sangat berbahaya
Pengemudi ini mengemudi dengan sangat berbahaya.
Dia mencoba menerobos di sela-sela kendaraan hingga menyebabkan kecelakaan dan terjadi kontak dengan kendaraan lain. Meskipun demikian, setelah kejadian itu dia tetap mengulangi cara mengemudi yang sama. Ketika saya menegurnya, dia malah marah, mengemudi dengan kecepatan sangat tinggi, dan berulang kali melakukan manuver berbahaya di antara kendaraan.
Saya benar-benar merasa keselamatan saya terancam selama perjalanan.
Dia mencoba menerobos di sela-sela kendaraan hingga menyebabkan kecelakaan dan terjadi kontak dengan kendaraan lain. Meskipun demikian, setelah kejadian itu dia tetap mengulangi cara mengemudi yang sama. Ketika saya menegurnya, dia malah marah, mengemudi dengan kecepatan sangat tinggi, dan berulang kali melakukan manuver berbahaya di antara kendaraan.
Saya benar-benar merasa keselamatan saya terancam selama perjalanan.
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Response from developer
Hai Kak @ゆうたん1983, mohon maaf atas ketidaknyamanannya. Laporan yang kamu sampaikan akan menjadi masukan bagi kami untuk terus meningkatkan kualitas layanan kami ke depannya. Kemudian terkait keluhannya, silakan laporkan melalui menu Bantuan di aplikasi Gojek dengan mengetik "Driver membahayakan saya saat mengemudi" pada kolom pencarian ya. ^Maysa
AA++
AA++
Grab is much better
I’ve been waiting years for Gojek to utilise the iPhone Dynamic Island functionality like Grab does, providing the customer with ongoing visibility as to how far away the driver is, and then their rego number. Also, Grab allows me to select my lift lobby as the pick up location. Gojek only has the building number and so I have to remember to message the driver with the lift lobby. Grab appears to be used by more drivers and so I only ever use Gojek as a last resort if Grab surge pricing is too high
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gg
hebat
FRAUDULENT APP
This app does not work. We requested rides several times and drivers passed us even when we waved. Driver’s described cars are lies, colors, plates, and everything. On top of that they charge you for canelling rides that never pick you up. DO NOT USE THIS APP. 😡
Excellent Driver
Helpful and so kind
Thank you Gojek
Its make our life so easy with Gojek, whatever you need Gojek ready for you! Dont wait and download the App!! ❤️❤️
