Access by KAI User Reviews

Access by KAI
Access by KAI
KERETA API INDONESIA (PERSERO) PT

Customer Experience

Positive experience13.3% of reviews
Neutral11.1% of reviews
Negative experience75.6% of reviews

~ Based on 45 written reviews from the US App Store.

Is Access by KAI Safe?

Access by KAI appears safe based on user ratings. AppsHunter Safety Score for Access by KAI is 92/100.

This assessment is based on 204 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.4% of ratings point to a safe experience
2.8% of ratings suggest some concerns
4.9% of ratings point to a risky experience

~ Based on 144 App Store ratings for Access by KAI.

Is Access by KAI Legit?

Access by KAI appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Access by KAI is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Link untuk mendaftar basic member bermasalah

Data yg direkam salah dan berubah. Ini menyebabkan akun tidak bisa dipakai. URGENT karena untuk pesan tiket musim lebaran.

Crashed

The program crashed all the time and unable to finish the transaction - iOS

Rail Food doesn't work

Kesel banget masa ga bisa pesen makan via rail food, menu ga bisa muncul dan ga bisa di akses

unrespect

kecewa dengan kebijakan KAI yg langsung memecat karyawan karena keteledoran dan kelalaian penumpang

Unable to use

I got this app, but when I try to book a train, I get an error message of “session expired, order again”. I am also unable to save my credit card. This app is unusable.

Tidak bisa lihat jadwal kereta

SAYA TIDAK BISA BELI TIKET KE SUKABUMI DARI BOGOR JADWALNYA TIDAK MAU MUNCUL???

Slow Payment

Pembayaran gak instant. Saldo udah kepotong, status tiket masih menunggu pembayaran

Pilih tiket lansia

Sulit atau tidak ada kesempatan memilih umur lansia meskipun sudah terdaftar.

Doesn’t accept foreign numbers

The account creation requires a phone verification, but non-indo numbers don’t work.

Terrible app

Had to download this to purchase advance (3day ahead) tickets
All written in Bahasa had to use other phone to google translate and it still didn’t work
Poor show KAI

Always timeout

App yg sangat2 gak user friendly, semua proses nya lemot, timeout melulu

Not user friendly

❌ google register

❌ foreign number
Call tidak dapat

Apakah aplikasinya bisa digunakan ?

Saya install agar bisa pesan woosh,
Setelah di instal perlu jadi member basic agar bisa pesan woosh,

Tp kenapa tiap kali mau isi data diri, di pilihan “Tipe ID” ketika di klik tidak pernah muncul apa2, jd gimana dong solusinya ?

Jd saya tidak bisa pakai aplikasi ini

STUPID

The most stupid app ever. My payment is not successful multiple times!!

Not working

It’s not working , awful

Pembayaran error

Pembayarannya sering error saldo udah kepotong tapi tiket belum lunas terpesan.

Awful

It doesn’t work so why don’t they have a way to buy tickets at the station. Instead they have customer service to help you fix the broken awful app when those people could just be selling tickets.

Not ready for foreign travellers

Foreign telephone numbers are not supported, so cannot be used to validate account creation.
Also, birth date calendar selector doesn’t work properly and closes before you are able to select the right day.
Credit cards don’t seem to be able to be validated either, so you’re stuck using local payment methods.
Just go buy a ticket at the counter …
Show more

Status tiket selalu bermasalah

Tiket yg sudah dibayar statusnya muncul belum dibayar, barcode tidak bisa dibuka. Setelah pesan lg, statusnya berubah. Jdnya dobel..hadeh, amatir

KAI pay tidak bisa dipakai

KAI pay diminta aktivasi setiap kali log in, setelah aktivasi juga tetap tidak bisa dipakai untuk pembayaran. Aktivasi berulang kali tetap bermasalah